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Hotel Villa del Lago

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Traveller (160)
Room & Suite (72)
Dining (10)
Ratings and reviews
Certificate of Excellence
  • Excellent25%
  • Very good45%
  • Average20%
  • Poor6%
  • Terrible4%
Travellers talk about
“lake view”(15 reviews)
“room was clean”(13 reviews)
“ample hot water”(2 reviews)
View all reviews
What's included
Free Wifi
Air Conditioning
Non-Smoking Rooms
Restaurant
Family Rooms
Concierge
Private Balcony
Free Parking
Breakfast included
Pool
Room Service
Fitness centre
3 Star Hotel
View all hotel information
Location and contact
Calle Centroamerica y Calle 15 de Septiembre, Flores 17001, Guatemala
1 mile to Santa Elena Airport
40 restaurants are within a 0.25 mile radius
View nearby attractions and restaurants
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Reviews (276)
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178 results
Traveller rating
43
76
34
13
12
Traveller type
Time of year
LanguageEnglish
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43
76
34
13
12
Show reviews that mention
All reviewslake viewroom was cleanample hot waterbook in advancebig balconynoise from the streetstaff was helpful and friendlyquiet sideceiling fanair conditioningthe buscomfortable staystayed here for one nightwest sidetop floortriple roomsmall island
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1 - 5 of 178 reviews
Reviewed today via mobile

I spent 2 nights here while visiting Tikal. The room was comfortable, the staff was helpful, good location in Flores (easy walking distance to anywhere on island). Free WiFi and breakfast. The only cons for me were that the AC didn’t work very well on...More

Thank Mathyew
Reviewed 1 week ago

My family of 5 spent two nights at Hotel Villa del Lago from June 19th to 21st while visiting Flores and Tikal. Since I was travelling with my 3 boys and mi wife, we needed a big enough room to accommodate everyone. After looking around,...More

Thank Elmar_Barillas
Reviewed 30 May 2018 via mobile

Staff made it simple for me to want to go back, everything was just perfect! They worked with me to help me schedule tours, provided me with information to get to know different places, gave me the options to find something good to eat and...More

Thank LaSsie F
Reviewed 11 May 2018 via mobile

This was a nice place. The room had AC and a private bath. The people working at the front desk were kind and Manuel in particular was very helpful. We did an early tour to Tikal the day we checked out, and the store or...More

Thank Millet02
Response from Hotel Villa Del... F, Director de Recepción at Hotel Villa del LagoResponded 16 May 2018

Thank you, I really appreciate your comments, I love my work, and was a pleasure serve you.

Reviewed 14 April 2018

We arrive around 9 pm directly from the airport. I was surprised by the good service and attention of the people at the hotel. The room is not fancy, but it does a pretty good job. the staff helped us a lot booking a tour...More

Thank R76S
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Multilingual Staff
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$46 - US$60 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$46 - US$60 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (160)
Room & Suite (72)
Dining (10)
Family and Play Areas (10)
Questions & Answers
Ask a question
kathrun949
27 January 2018|
Answer
Response from Hotel Villa Del... F | Property representative |
Hi, sorry we don't have airpot shuttle but you can take a taxi, its safe and all the taxi drivers are identified and use a blue shirt. Cost Q20.00 per person and left you here at the door.
0
Votes
Google Translation
Thomas P
9 February 2017|
AnswerShow all 2 answers
Response from Hotel Villa Del... F | Property representative |
Good morning You can park in front of the hotel, we have security cameras for your safety. Regards
0
Votes
Google Translation
unclewillie2015
11 November 2015|
Answer
Response from Pedro A | Reviewed this property |
Hard to remember, but I believe there might have not any railings...
0
Votes
Room Tips
"Get a lake view, other rooms look out onto the street"
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"3rd floor Lake View!"
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"Deluxe Rooms are the best!"
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"Do not miss sunrise from the second floor balcony."
Read review
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