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Rafaelhoteles Forum Alcala

Traveller (112)
Room & Suite (32)
Dining (10)

About

Location
Cleanliness
Service
Value
Rafaelhoteles Forum Alcala is a four-star hotel located 5 minutes walking from the main tourist attractions of Alcala de Henares (World Heritage Site). The hotel features very attractive facilities: a wide hall with natural light, the lobby bar, an attractive restaurant with international gastronomy and a special garden terrace. But the best of the hotel is the penthouse terrace, open in Summer: great views of the city, drinks, a plunge pool or loungers. The hotel has 132 design and fully equipped rooms: WiFi, flat TV, work desk, digital safe, minibar and bathroom. Also it has three suites with jacuzzi. Rafaelhoteles Forum Alcala is the perfect hotel to celebrate any kind of event: car presentations, conferences, concerts, meetings or trade shows. The main hall has a wide space of 400 m2 with natural light and direct exit to the garden terrace (ideal for cocktails). Also the hotel can celebrate weddings, banquets, communions and personal celebrations. In addition, the hotel has eight meeting rooms with capacities between 10 and 150 attendees with natural light. Welcome to Alcalá de Henares, welcome to Rafaelhoteles Forum Alcala.
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Property amenities
Free High Speed Internet (WiFi)
Room service
Restaurant
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Quiet
HOTEL CLASS
860Reviews
168Photos
5Q+A
13Room tips
Traveller rating
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Popular mentions
As we've got a toddler we opted for a suite, which was extremely spacious and quiet. The only downside was that there was no door to the bathroom so we had to make sure the TV was turned up to full volume when one of us went to the bathroom (we are English, after all). The
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The location is not bad at all - within 15 minutes you are in the town of Alcala De Henares with all its shops, restaurants and various sights to see. As well as a supermarket literally a 2 min walk down the road - very useful as the rooms do not provide water bottles. The
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Response from ARACELI P, Director de Relaciones con Clientes at Rafaelhoteles Forum Alcala
Responded 4 weeks ago
Dear Sir, Thank you so much for your review of our hotel. We value your comments and it will be share with our team so that we can continue to improve our services. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,
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I have recently stayed one night for a conference and business meetings held at the venue of the hotel. Conference and meeting rooms were modern, well suited, comfortable and in excellent condition. Preparation of the room for the conference was done by the organization but with
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Response from ARACELI P, Director de Relaciones con Clientes at Rafaelhoteles Forum Alcala
Responded 10 Jan 2019
Dear Sir, We are glad to hear you enjoyed your stay with us. We value your comments and we do hope to have the opportunity to welcome you back in the future. Sincerely,
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Recently stayed at this property for a conference. Hotel is very modern and in excellent condition - the staff are very professional and helpful- The kitchen is OK but fairly standard. Breakfast gets very busy as the hotel appears to attract groups of tourists and business
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Response from ARACELI P, Director de Relaciones con Clientes at Rafaelhoteles Forum Alcala
Responded 10 Jan 2019
Dear Sir, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
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Fantastic stay. Very comfortable. Nice staff. Friendly. Everything was good. It could have been perfect but for one thing. I booked a double room and selected a double bed but they only had 2 single beds. Upgraded to superior for a small cost with terrace and Jacuzzi bath.
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Review collected in partnership with this hotel
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Hi Carolyn, I'm sorry but I can't be much help. I was at this hotel as part of a package therefore my journey from the hotel was by coach. What I can tell you is that it's quite a long journey and very slow mid morning. However, I do know that there is a local train ,the stop only five minutes walk from the hotel.That journey taking you into Madrid city. I suggest you look at Google maps where you can see local train routes. With luck there will be one that can get you to the airport.
0 votes
When does your pool open for summer?
Dear Sir, The hotel´s Plounge pool was opened on May the nineenth. Our guests can enjoy the whole summer with this service. Thanks for your question!
0 votes
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Do you have free parking? How far the train station to Madrid? How long is the train ride to Madrid?
My advice was to catch a bus from the airport to Alcala de Henares. I asked the bus driver to tell me when we got there (helps if you speak Spanish, which I don't!) and he was very kind. The bus stopped very close to the hotel. The fare was reasonable. Julia
0 votes
Tiene parking? Que coste tendría?
Si que tiene parking bajo del mismo hotel, pero lamento no poder decirte el coste, aunque lo utilizamos, el pago lo realizo una pareja que viajaba con nosotros.
1 vote
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"Ask for a room away from main road that runs fairly close to the hotel"
"I stayed in a room at the back of the hotel and was able to sleep with the window open and had no bother from outside noise."
"Get a hotel closer to the small town only ten minutes walk away."
"Avoid 8 a.m. for going to breakfast"
"Rooms are all the same as far as I know."
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PRICE RANGE
US$75 - US$142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rafaelhoteles forum alcala hotel alcala de henares
LOCATION
SpainCommunity of MadridAlcala De Henares
NUMBER OF ROOMS
132
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