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Parador de Alcala de Henares

Traveller (769)
Room & Suite (277)
Dining (141)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
In the birthplace of Cervantes, where every nook and cranny oozes art and culture, stands the Parador de Alcala, a 17th-century monastery school and student lodgings located in the former San Jeronimo College. However, do not let so much history overwhelm you, because the hotel offers the perfect combination of tradition and avant-garde. The interior decor is of a modern design: tasteful, minimalist and extremely elegant. The services are without par: in addition to the standard offerings at Paradores, there is a spa, business center, convention centers and twelve conference rooms. 26 Kilometers from Madrid, 20 kilometers from Barajas International Airport and the trade fair facilities at IFEMA, and just 2 kilometers from the train station, the Parador's location in this World Heritage City is one of its main advantages.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Room service
Restaurant
Bar/Lounge
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Electric vehicle charging station
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Sauna
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Historic Hotel
Centrally Located
HOTEL CLASS
1,575Reviews
1,174Photos
10Q+A
36Room tips
Traveller rating
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Popular mentions
We have stayed here five times in total and can’t fault it. Superb rooms & facilities. We have already booked our return visit!!! The restaurants, bar and pool are awesome. The staff are friendly and the garage security is perfect for us. We love it 😍
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This was my first stay at a Parador hotel, and it was overall very good. The hotel is built around what used to be a convent, or so I was told, and you can see some of the old architecture remains (although, unfortunately not a whole lot). It’s quite a modern place, which is
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+2
We spent a night at the parador , the experience was perfect, great service , easy check in , the rooms are incredibly comfortable, the bed is huge and bathroom great , we had the chance to use the spa, it was really relaxing with great service and affordable , the restaurant at
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We spent one night in this parador. Adjunto usually happen in paradors, the issue is the staff. Sum of our experience. Very good breakfast and main dishes at the restaurant and restaurant staff was very pleasant. Having said this, the reception staff is not efficient nor
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Response from Pedro Soria A, Manager at Parador de Alcala de Henares
Responded 29 Dec 2018
Dear Carlos Manuel, Firstly I would like to thank you for taking the time to respond to our survey in relation to your stay at the Parador de Alcalá. It is important for us to learn from your experience so we can improve the quality of our services for guests. On behalf of the team at the Parador as well as on my own behalf, I would like to apologise for the inconveniences that you have had during your stay at the Parador de Alcalá and we deeply regret the inconvenience that it caused you. The management team have taken note of your comments and, as a result, we are planning to implement new mesures that will allow us to offer a better experience with Paradores. Again, we appreciate you taking the time to inform us of the events that occurred during your stay at the cafeteria. Please don't hesitate to contact us should you require any other information. Best Regards,
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You may want to consider spending a couple of days in this beautiful town not too far from Madrid. It has many sightseeing to offer and there is a lot of culture ongoing. Of course the Parador is a wonderful and comfortable option to stay overnight. It is a well known chain in
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorParador de Alcala de Henares
The Superior Double Room at the Parador de Alcala de Henares
Professional photo exclusively commissioned by TripAdvisorParador de Alcala de Henares
The Double Room at the Parador de Alcala de Henares
Photo provided by managementParador de Alcala de Henares
habitación estandard
Photo provided by managementParador de Alcala de Henares
habitación superior
Photo provided by managementParador de Alcala de Henares
Patio interior del Parador
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We walked to the station in about 20minutes. The train takes you directly into the centre of Madrid, and is the best way to get there I think. Not too expensive either! We got a map from the reception at Alcala to get our bearings and checked on line as we walked, but it is pretty straight forward. The only thing to note is that the train does go to Atocha Station, but to a regional terminus just behind the main station. This is not a problem but threw us a bit in terms of getting our bearings ( the main station has a tropical garden in the middle of it - worth seeing if you have time! )Trains run regularly throughout the day.
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Is there car parking?
Yes there is a secure underground carpark
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What is the name of the nearest Metro station?
Is there any public transport?
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"I enjoyed our room facing the small inner courtyard with the bamboo trees. Possibly quieter in summer than the ones facing the pool?"
"The top floor gives you better picture windows in the corridor for watching the storks."
"All rooms are quiet, so no problem."
"Join the paradors 'Amigos' scheme if you plan to stay at a few"
"Higher floor"
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PRICE RANGE
US$107 - US$190 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridAlcala De Henares
NUMBER OF ROOMS
128
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