We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Traveller (46)
Room & Suite (28)
Dining (1)


Hotel Cisneros, renewed in 2009, is the perfect place to stay, both for business and tourism.The Hotel is perfectly located in Alcalá de Henares, World Heritage City. It´s really near from the Historical Centre and it has excellent road connections with Madrid-Barajas Airport, IFEMA Trade Fair and the City of Madrid.
Read more
Property amenities
Free High Speed Internet (WiFi)
Free Parking
Business Centre with Internet Access
Meeting Rooms
Wheelchair access
Room features
Air Conditioning
Non-Smoking Rooms
Good to know
4Room tips
Traveller rating
  • 25
  • 86
  • 67
  • 7
  • 10
Time of year
Traveller type
  • More languages
  • Filter
  • English
Popular mentions
I choiced this hotel as it was outside Madrid and very close to the airport. In 20-25 min you reach easily the airport. The hotel itself was fine, the staff very kind and I paid €2,5 more to take the breakfast which also fine. There is a parking in front of the hotel but
Read more
The staff were very helpful and friendly. Rooms at first glance were clean but found hair in the sheets and in the shower. There was no hot water for showers in the evenings. This was reported but nothing was done about it.
Read more
It was a nice stay during my Alcala trip. Location is 10-15 min. by walk to the city center. Clean place, nice and helpful reception! Thanks for all... Price and performance hotel... No need to check any other hotels...
Read more
I had a 23 h stop-over at Madrid airport and decided to visit Alcala de Henares. It's 25 km away from the airport and bus 824 takes you directly there (3,60 €, 50 min). I picked Hotel Cisneros because it had a great offer (around 27 € incl. breakfast). It's around 1,5 km away
Read more
When I moved to Alcala, I needed a place to stay before I found a piso. The front desk was extremely helpful and most people spoke enough English for me to find places around the town. The room was clean and comfortable. I stayed for 10 days and the staff was nice enough to give
Read more
Album Categories
All photosTravellerRoom & SuiteDining
Habitación y baño
?Que tal para cenar?
Para cenar es horrible! Lo malo es que no hay demasiadas opciones cerca.
1 vote
Todas las camas individuales,son de 80.
Lo desconozco. Yo creo recordar que en la que dormí era de 90
1 vote
Show all answers
El parking es de pago y en su caso cuanto cuesta
El parking es gratis y está ubicado en el acceso del hotel. Es muy cómodo. En los alrededores también hay posibilidad de aparcamiento fácilmente.
0 votes
"Request a room looking out the back since they're quieter. Top floor rooms have nice balconies."
"I think they're all about the same. But the staff are very willing to offer you a different room if you like."
"Beds were very hard and uncomfortable - take a topper Gents loo had not paper or soap - take some loo roll and soap to the gents loo. Breakfast: buffet butter had obviously melted reformed and bread stale. This was obvious to anyone but still being served up - there are good churros in the bar down the road but their loo was filthy and no soap. Staff were very pleasant and obliging; seems management controls could be better. I have brought these issues to the hotel's attention who have suggested that when I visit another day I will be able to check that they have dealt with these issues. Don't be put off, give it a go!"
"If you like hard beds then this place is for you."
US$51 - US$200 (Based on Average Rates for a Standard Room)
SpainCommunity of MadridAlcala De Henares
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing