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Stayed here for a week when over 1m of snow fell. Accommodation access made difficult because icy snowy areas weren't cleared. We booked directly with Montagnettes.
Reception only open Friday evening, Saturday and Sunday. Other days we would have had to go to other Montagnettes...More
1 Thank kenneval
Management response:Responded 31 January 2018
We thank you for taking time to share your experience and impressions about your stay on Tripadvisor.
Indeed we always appreciate to get comments from our guests
We deeply show our apology about the inconvenience you have experienced with the amount of snow...More
Neilson have a modest presence in Belle Plagne compared to some other UK operators, but based on my family’s recent experience they have much to be modest about. In the interests of fairness I should state that a recent family summer holiday I took with...More
1 Thank jpbSurrey
Management response:Responded 7 February 2018
We thank you for taking the time to share your experience and impressions about your stay on Trip advisor.
Indeed we always appreciate to get comment, so that we are able to better improve and keep our standard constantly.
Nevertheless, we are sorry...More
My hubby went snowboarding staying at chalet montagnettes, belle plagne, with his friend. The room was small with twin beds, shared bathroom. It was fine for the price. Booked through neilson. The rep was pre occupied with ski club gb so we didn't get our...More
Chalet layout excellent for our needs. Two families with 5 teenagers. Lots of showering facility. Great location. Belle plagne good when general low snowfall due to height and good maintenance of the slopes. Nicky our chalet cook was excellent. Great cook, used flair and was...More
1 Thank A TripAdvisor Member
Management response:Responded 2 March 2017
Thank you for choosing Chalet du Vallon Montagnettes Belle Plagne.
We are pleased you had a wonderfull time during Xmas.
We apologize concerning the Wifi, we had few issues concerning it at this time of year.
However, we hope to see you next...More
excellent service provided,
The man at reception was lovely, very helpful & kind.
Own Private garage Parking if pre booked ( cheaper than the alternative parking in resort)
Accommodation of a very high standard, everything you could need in the kitchen even Good quality cutlery!...More
Response from GroupeMontagnettes | Property representative |
Bonjour Sally R.,
In our residences we guarantee one wifi connection per apartment. For your information the connection debit depends also on the weather conditions (when the weather is very bad, the wifi does not work very... More
Bonjour Sally R.,
In our residences we guarantee one wifi connection per apartment. For your information the connection debit depends also on the weather conditions (when the weather is very bad, the wifi does not work very well) and the number of people connected in the same time. So during high season weeks and when it is snowy a lot , usually the wifi connection is not very good.
So this is the information we can give you about our wifi service more to be used for leisure than professional use.
Montagnettes Booking Department
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"Smallest rooms ( sleeps 6) are on the lower floors,
Larger rooms are on split levels, so have more steps to..."