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Holiday Inn Express & Suites Mesquite

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Holiday Inn Express & Suites Mesquite
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74 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Mesquite
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Showing 72: English reviews
Washington DC, District of Columbia
Reviewed 17 February 2016

This was the second stop on our cross-country move to California, and we mostly stayed at mid-level hotels just off the interstate during the drive. We initially tried the Hampton Inn nearby, which had no vacancies, and we got the last room available here--actually a king suite. Service was fine, although the single elevator often saw quite a crowd waiting...

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Helpful?
Thank Ingmar53
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Dear Ingmar53, Thank you for taking the time to share your experience about your stay. I regret to learn that your stay with us did not fully meet your expectations. I am very sorry for the issues you received, especially with the missing toiletries and the condition of the room furniture. I appreciate your comments on the aspects of the...

Mccordsville
Reviewed 5 December 2015 via mobile

Good location off 635 highway. Not far from breakfast food sites. Housekeeping poor. Room was not cleaned until after 3 pm. Coffee maker not cleaned out first night. Above average breakfast. Outdoor free parking. 4th floor room. Indoor pool available. Small lobby area. But it was very convenient for our purposes.

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Thank Arnell H
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Dear Arnell H, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate the convenience of our location, and our breakfast. However, I was concerned to see that you were not impressed with our housekeeping services and our lobby area. I would like to apologize for...

Houston, Texas
Reviewed 5 November 2015 via mobile

I arrived in mesquite, TX and became extremely ill Thursday night. I was in bed until Sunday night but even though I was uncomfortable due to being sick, the bed sure felt good. It also did its job in getting me well for my trip home. The staff was great too and made sure not to disturb me too much....

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Helpful?
Thank I600XTjamesr
Emmanuel C, General Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Dear guest, Thank you for letting us know our staff was helpful as we do work very hard to make our guests feel at home. Thank you for staying with us.

Reviewed 28 October 2015 via mobile

Somehow my property disappeared and their response was that they aren't responsible for "LOST" property. No! It was stolen because if it wasn't it would be in my possession. Don't and Won't recommend!!

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Thank maritza h
Emmanuel C, General Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Dear Maritza Hernandez, We keep detailed records of all found items and we will make a reasonable effort to contact the guest if the item is left in the hotel's guest room after the guest has checked- out. We never found your flat iron in the room which we tossed from top to bottom when you called 4 days after...

Georgetown, Texas
Reviewed 6 October 2015 via mobile

Holiday inn express is supposed to be the new fast clean brand for this hotel chain. This place was one in disguise. It is old buildIng. The only elevator there broke down, lucky for me they fixed it in a couple of hours, I was on the 5 th floor so I only walked down once. I needed a quick...

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Helpful?
Thank Edward M
Emmanuel C, General Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room and hotel conditions. Rest assured that these issues will be addressed with our current renovations. We value your comments and hope you will give us the opportunity to serve...

Green Valley, California
Reviewed 9 June 2015 via mobile

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Thank WineEng
Emmanuel C, General Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Reviewed 5 June 2015 via mobile

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Thank amarinesmommy
Emmanuel C, General Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Reviewed 25 May 2015 via mobile

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Thank Tina P
Emmanuel C, Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Graford, Texas
Reviewed 18 April 2015

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Thank rbjpk
Emmanuel C, Front Office Manager at Holiday Inn Express & Suites Mesquite, responded to this review

Victoria, Canada
Reviewed 16 April 2015 via mobile

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Thank victorian5

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Mesquite staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room farthest from highway.”
rbjpk, 18 Apr 2015 | Read review
“Top floor, so that you don't have any thumping from the floors above.”
JenR333, 10 Apr 2015 | Read review
“Stay at the opposite end of the hotel from the freeway….very noisy”
bcw8620, 14 Jun 2014 | Read review
“Carpeting in bad condition and should be changed. ”
158jerryb, 28 May 2014 | Read review
“If you are tired they have dinners to buy, so you can heat it in your room, nice touch.”
228LauraB228, 13 Jun 2013 | Read review
5 of 5