We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Santa Monica Suites Hotel

290 reviews
Save
Traveller (378)
Room & Suite (169)
Pool & Beach (97)
Overview
  • Excellent62%
  • Very good32%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“sand dunes”(15 reviews)
“modern hotel”(7 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (290)Write a Review
There are newer reviews for Santa Monica Suites Hotel
See the most recent reviews
Filter reviews
103 results
Traveller rating
67
29
6
1
0
Traveller type
Time of year
LanguageEnglish
More languages
67
29
6
1
0
Show reviews that mention
All reviewssand dunesmodern hotelground floor suitedirect access to the beachtv areaglass liftvisit maspalomasnice restaurants and barspalmitos park and aqualandshort walkbreakfast and dinner buffetno tea and coffee making facilitiesplenty of sunbedsbritish channelsrooms are spacious and cleanfree towelsquiet location
FilterEnglish
Updating list...
61 - 65 of 103 reviews
Reviewed 6 March 2017 via mobile

Wonderful location. Great staff (notably Anna Knork in the bar/restaurant, but everyone was lovely). Spacious suite-like rooms and balconies, with excellent views across the stunning dunes to the ocean (on the upper floors at least). Don't be put off by photos of the architecture resembling...More

Thank PMB61
Response from SocialMedia-SMSH, Director de Relaciones Públicas at Santa Monica Suites HotelResponded 7 March 2017

Dear Guest PMB61, Thank you very much for having taken the time to write your review on Trip Advisor. Firstly we would like to thank you for the comments you made concerning our staff. We will certainly pass on your comments and we are sure...More

Reviewed 5 March 2017

Thanks to the Santa Monica I had a lovely birthday. On my birthday the hotel left me and my hubby a bottle of champagne and a card wishing me a happy birthday, which I thought was lovely of them. The rooms are spacious and clean...More

Thank gillianp18
Response from SocialMedia-SMSH, Director de Relaciones Públicas at Santa Monica Suites HotelResponded 7 March 2017

Dear Guest gillianp18, Thank you very much for having taken the time to write your review on Trip Advisor and for choosing our Santa Mónica Suites Hotel for your last Holidays. Our main objective is offering excellent service to our clients. We work hard day...More

Reviewed 3 March 2017 via mobile

Went for a 5 day visit to Gran Canaria and Playa del Ingles! We stayed at Santa Monica Suites Hotel and had an amazing time! The hotel recently went through a complete renovation and refurbishment, and there was absolutely nothing to complain about! The "suites"...More

2  Thank Tonny O
Response from SocialMedia-SMSH, Director de Relaciones Públicas at Santa Monica Suites HotelResponded 4 March 2017

Dear Guest Tonny O, Thank you very much for having taken the time to write your review on Trip Advisor and for choosing our Santa Mónica Suites Hotel for your last Holidays. Our main objective is offering excellent service to our clients. We work hard...More

Reviewed 28 February 2017 via mobile

We absolutely loved this hotel - everything about it from the second we arrived. The welcome at reception was genuine, much appreciated the glass of cava, and how nice to be personally shown to our room!! The views (from our room on the top floor)...More

1  Thank raqueluchi
Response from SocialMedia-SMSH, Director de Relaciones Públicas at Santa Monica Suites HotelResponded 2 March 2017

Dear Guest raqueluchi, Thank you very much for having taken the time to write your review on Trip Advisor and for chosing our Hotel for your holidays. Our main objective is offering excellent service to our clients. We work hard day after day to be...More

Reviewed 27 February 2017

Excellent hotel, nice and clean, good service. Buffet food is pretty good and even a decent (non-spanish) beer in the bar! Fantastic views out across the dunes. Spent half term here with 2 kids - 15 and 13 and all really impressed. Interesting that some...More

1  Thank MintyPeanut
Response from SocialMedia-SMSH, Director de Relaciones Públicas at Santa Monica Suites HotelResponded 28 February 2017

Dear Mr. MintyPeanut, Thank you very much for having taken the time to write your review on Trip Advisor. Our main objective is offering excellent service to our clients. We work hard day after day to be able to achieve this and there is no...More

View more reviews
PreviousNext
1111213141521
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Meeting Rooms
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$155 - US$393 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Playa del Ingles
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$155 - US$393 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Playa del Ingles
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (378)
Room & Suite (169)
Pool & Beach (97)
Dining (54)
Amenities (38)
Family and Play Areas (1)
Questions & Answers
Ask a question
Dougal15
4 September 2017|
AnswerShow all 9 answers
Response from SocialMedia-SMSH | Property representative |
Dear Mr. Dougal15, We've got towels for the pool. At the check-in they will provide you a towel ticket. And with this ticket you can get a towel from the lifeguard and change them once a day. Thank you for your... More
1
Vote
Google Translation
Louise H
14 August 2017|
AnswerShow all 2 answers
Response from SocialMedia-SMSH | Property representative |
Dear Louise, You will get 1 shift alacated at your arrival but if you want to change it, there wont be any problem. For further questions please do not hesitate to contact me. Kind regards, Guest Relations
1
Vote
Google Translation
Louise H
14 August 2017|
AnswerShow all 3 answers
Response from SocialMedia-SMSH | Property representative |
Dear Louise, We've got 2 shifts for the breakfast and the evening meal to offer an excelent service to our clients. At our Homepage ypu can have a look to all our Services and Schedules. Thank you very much for your... More
1
Vote
Google Translation
PreviousNext
12345615
Room Tips
"Ground floor gives best access to pool, higher floors have a better view"
Read review
"First floor is at ground level and easy access to pool area. Best view is from floors 4 and 5."
Read review
"We were on the bottom floor, with terrass and own sunbeds and less wind. Level 3-5 balcony and seaview."
Read review
"Avoid pool view rooms as over the bar and too noisy. Ground floor rooms have sun loungers"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing