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ClubHotel Riu Papayas

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ClubHotel Riu Papayas
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299 Reviews from our TripAdvisor Community

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Showing 169: English reviews
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Albufeira, Portugal
Reviewed 3 days ago NEW

The Hotel is nice and clean, the pool could be much bigger. The food is really good, the Personal is very friendly. The WiFi is only at the Lobby free. We had already much better Riu Hotel with 4 Stars.

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1Thank booboo6869
Wells, United Kingdom
Reviewed 4 days ago NEW

Spent three glorious weeks here. Probably the best hotel complex we've ever visited. Spotlessly clean and beautifully equipped. A truly "all inclusive" experience with NO extra charges for anything! No deposit for swim towels, no charge for the safe and FREE bottled water! We've never had that anywhere else in the world! Food excellent standard for "mass catering". Loved the...

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2Thank MazP73
Wakefield, United Kingdom
Reviewed 4 days ago NEW

Cannot fault the superb efficiency in running of the hotel - rooms well decorated - food & drink choice and quality very good -entertainment mediocre - but the package combination at the price is very good. The overall value for money is excellent but has a price to pay in overcrowding at evening mealtimes with the buffet being attacked with...

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Thank Jeffwallin
Ulverston, United Kingdom
Reviewed 5 days ago NEW

Ok I have given this a 5 but there is room for some improvement (hope the management read this) We travelled as a couple (in our 40's) I have younger kids at home so was mulling over return with them. Positives:- Clean and modern as many have mentioned Ideal location, for nearby bars, restaurants etc and the beach is a...

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1Thank lukeadams68
Vantaa, Finland
Reviewed 6 days ago NEW

The facilities of this hotel were alright – my complaint regards the service I encountered as a woman traveling alone. Upon arrival, the hotel did not have correct information about my stay and I was not given the type of room I had paid for. I also had to change rooms in the middle of my stay. No payment details...

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Thank monika1242
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Papayas, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and that it caused your holiday to be less enjoyable. We are deeply disappointed to find that our team did not...

Manchester, United Kingdom
Reviewed 1 week ago NEWvia mobile

We stayed here between 2nd-6th Jan 2017 and the weather was incredible - 25* and sunbathing weather (which we did not expect!). The hotel grounds were beautiful and well maintained. As we went out of season, there were many sunbeds available and therefore there was no fighting over them. The food selection was fanatic - so much choice each and...

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2Thank AnnieM838
Inverness, United Kingdom
Reviewed 1 week ago

Hi, We have just returned from our holiday at this hotel, I should say that we go to Gran Canaria at least once a year and thought that we would try out this hotel because of its great reviews. I have given the hotel a 3 star rating for the following reasons-: a) Reception and check in was excellent very...

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1Thank Art B
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Papayas, responded to this review

Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your constructive and valued feedback. We appreciate your positive comments about the service at the Front Desk, the newly renovated rooms and the cleanliness in general. On the other hand, we regret to read you...

spain
Reviewed 1 week ago

This resort completely blew my expectations out of the water. My boyfriend and I wanted a fun and relaxing vacation and that is exactly what we got. First of all our room was spectacular. I'm not sure if we just lucked out but our room was huge, located on the top floor with an incredible view of the area. Everything...

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8Thank Mandyrach
Newcastle upon Tyne, England, United Kingdom
Reviewed 1 week ago

Just returned, and would certainly go back. The hotel is very clean and well set out - we liked the pool area and upstairs sun terrace, the bars are well located and the staff were very helpful and attentive. We don't normally watch a lot of cabaret but the team were great, very funny and well organised. The rooms are...

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5Thank Alan H
Reviewed 1 week ago via mobile

One of the best all inclusive holidays I have been on, the hotel was revamped in 2016 to a 4 star hotel and it's well worth it, The rooms are outstanding very spacious massive bathroom, the food is absolutely brilliant with 2 other restaurants on the ground to choose from that you just need to book into, The staff are...

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2Thank Billy K

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Amenities

Highlights
  • Pool
  • Restaurant
Things to do
  • Tennis Court
  • Pool
  • Restaurant
Room types
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located in Playa del Ingles. 8-Storey building. 1.5 Km from Playa del Ingles beach. Complimentary bus service to the beach. 500 M from the city centre. 400 M from "Metro" and "Kasbah" shopping centres. 30 Km from the airport. 50 M from a bus stop. Credit cards accepted: Visa, MasterCard, Amex, Diners. ... more   less 

Additional Information about ClubHotel Riu Papayas

Address: Avenida Gran Canaria 22 | Playa Del Ingles - Gran Canaria, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Price Range: £128 - £254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ClubHotel Riu Papayas 4*
Number of rooms: 468
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Also Known As:
Riu Papayas Hotel
Riu Papayas Grand Canary
ClubHotel Riu Papayas Gran Canaria/Playa Del Ingles
Hotel Style:
#8 Luxury Hotel in Playa del Ingles
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel Riu Papayas staff and other travellers.
136 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We over looked the hotel next door but were never disturbed by noise, but if you want a sunny balcony choose one overlooking the pool”
 of 5 bubbles MazP73, 21 Feb 2017 | Read review
“Rooms higher up have the best views either to poolside or the sea”
 of 5 bubbles lukeadams68, 20 Feb 2017 | Read review
“Ask for a room that gets sunshine”
 of 5 bubbles 469artb, 16 Feb 2017 | Read review
“Seventh floor facing the ocean.”
 of 5 bubbles Mandyrach, 15 Feb 2017 | Read review
“Top floor would give best views”
 of 5 bubbles AlanH673, 15 Feb 2017 | Read review
5 of 5