Gold By Marina
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Gold By Marina

Av Estados Unidos de America 15, 35100 Playa del Ingles, San Bartolome de Tirajana, Gran Canaria Spain
Traveller (3274)
Panorama at the Gold By Marina
360
Panoramas (53)
Guest room
Room & Suite (759)
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About

5.0
#1 of 131 hotels in Playa del Ingles
4.7 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.7 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Adults only Hotel in the city centre of Playa del Ingles. The hotel is only 100m from the sandy beach of Maspalomas and next to shoping centers, bars and restaurants.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Poolside bar
Bicycle rental
Airport transportation
Couples massage
Street parking
Wifi
Sauna
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Saltwater pool
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Car hire
Taxi service
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Solarium
Adults only
Rooftop terrace
24-hour security
Baggage storage
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Private balcony
Safe
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Laptop safe
Microwave
Refrigerator
Electric kettle
Complimentary toiletries
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Trendy
Romantic
Languages Spoken
English, French, Spanish, Catalan and 2 more

Location

Av Estados Unidos de America 15, 35100 Playa del Ingles, San Bartolome de Tirajana, Gran Canaria Spain
Name/address in local language
5.0
5.0 of 5 bubbles2,776 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Gold By Marina boasts a prime location that guests cherish, with beaches, shops, and attractions just a stroll away. The hotel's cleanliness is a point of pride, with visitors commending the pristine conditions from the rooms to the pool. The value for money is frequently applauded, with affordable luxuries enhancing guest experiences. While the amenities — from the diverse breakfast to poolside service — receive high praise, some suggest the pool music might be fine-tuned for a more tranquil ambiance. Excellent service is a constant theme, although a few guests mention room noise and bed preferences as minor drawbacks.
Location
Convenient
Atmosphere
Relaxed
Rooms
Clean
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding

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2,776Reviews370Q+A100Room tips
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Detailed Reviews
Molly wrote a review Sept 2020
United Kingdom
5.0 of 5 bubbles
Had a week at Gold with my boyfriend at the start of September, and we absolutely loved it! Such a lovely hotel with friendly staff, a perfect place to relax. It was spotlessly clean and they took Covid measures really seriously. The pool areas are perfect and we loved the tropic attic, I think we used the hot tub and sauna everyday. The glass of sparkling wine on arrival and a complimentary bottle of white wine in the room with some hand gels and sweets were lovely touches. We had the breakfast everyday which was amazing - so much choice! Our room was cleaned top to bottom everyday too. There's a supermarket next door which we found really handy and a small kitchenette so making your own lunches etc. is really easy. 5 minute walk from beach and restaurants, but recommend getting a taxi to Meloneras of an evening for a meal. We had a late flight home so upon checkout we were allowed to store our cases whilst we enjoyed our last dip in the pool and then could take a shower in one of the rooms which was perfect. Overall, one of the best hotels I've ever visited, will definitely be returning!
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Date of stay: September 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Recepción Gold, General Manager at Gold By Marina
Responded 19 Sept 2020
Hi MollyTeague, WOW!!! Thank you for such a nice review about your last stay at the start of September. We are really glad to know that you found at GOLD a perfect place to relax and you had some amazing lovely days with us. Undoubtedly, we do not have enough words to express our gratitude when you tell us we are one of the best hotels you have ever visited, so, now, out question... When are you coming back?? Hope to see you soon, really soon. Best regards from Playa del Inglés, Cristina - Front Desk Team.
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Tim G wrote a review Aug 2020
Playa del Ingles, Spain
5.0 of 5 bubbles
We have stayed at Gold at couple of times, it's by far our favourite hotel in Gran Canaria. The hotel and facilities are great, they are clean, modern and well placed for the beach, bars/restaurants and shopping centres. The star of this show is the staff, they cannot do enough to help you from the moment you arrive. We were slightly apprehensive going on holiday during the pandemic but look at the figured and decided it was safe. It was easy to see why Gran Canaria was safe when we arrived. The hotel and wider community have gone to extraordinary lengths with the procedures and cleaning. You cannot turn a corner in the hotel with seeing wall mounted hand sanitiser and they even leave a couple of bottled in you room. Everything has been thought through which enabled us to relax and enjoy your stay.
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Date of stay: July 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Recepción Gold, General Manager at Gold By Marina
Responded 4 Aug 2020
Hello Tim_pot! Thank you so much for keep trusting in us to stay during your holidays in Playa del Ingles, as well as for this wonderful review about your stay! We're plesed to see you had a very nice time at Gold enjoying in our facilities and with the services we provide. You honour us with your words about the customer service provided by the Gold team! We work so hard to do our best and make your holidays an unforgettable time :) On the other hand, it's a pleasure for us that you felt safe at the hotel. We are really aware with the security measures we need to take in order to make the holidays as safe as possible. Finally, we hope you had a safe flight back home ans keep staying safe. We look forward to welcoming you again very soon at GOLD! Warm regards, Dayron - Front Desk Team
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
pauljol wrote a review Aug 2020
Warrington, United Kingdom
+1
5.0 of 5 bubbles
Visited the hotel for a week at the end of July.
Had a lovely covid safe warm welcome from Tomasz on reception who gave us a complimentary glass of fizz and a very generous room upgrade. Thank you Tomasz.
The room was fantastic, very fresh, clean and had lovely views out to sea and the sand dunes. Good selection of complimentary toiletries and a nice gesture with a bottle of wine and sweets.
Breakfast was fresh and very safe. Never crowded, temperature taken every day and the wearing of gloves and masks when inside at the buffet.
Large quality selection of hot and cold buffet, fresh orange juice squeezed for you and a kitchen station for freshly cooked pancakes, eggs, waffles and omlettes.
The pool scene is very chilled and relaxed with gentle indie acoustic music being played around pristine gardens and sun loungers. There was never any issue of getting a sun lounger or cabana, no matter what time of the day and the whole pool area was kept spotlessly clean and looked after.
The hotel is well situated with only a short walk to the beach and the Yumbo centre. A very well stocked supermarket is right next door.
The hotel bar and restaurant is also lovely and was well used by guests and locals alike.
A beautiful hotel with very friendly staff who go out if their way to make your stay safe, peaceful and relaxing.
We will be back. Thank you Gold by Marina.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Recepción Gold, General Manager at Gold By Marina
Responded 5 Aug 2020
Hello Pauljol! thank you so much for taking the time to write such a wonderful review about your stay at GOLD By Marina. We are very glad to know you had such an amazing time with us :) You honoured us with your lovely words about our staff and our hard work in order to provide our guests a safe and pleasant stay with all the cleaning and desinfection practices needed to keep our facilities "COVID-free". On the other hand, we are also happy to see you enjoy our large selection of food in our restaurant/bar, the hotel facilities and our central location next to the beach, shops, markets and restaurants. We are looking forward to welcome you back at GOLD any time you come back to Gran Canaria! Warmest regards, Dayron - Front Desk Team
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Storm Andre wrote a review Jan 2020
Lillestrom, Norway
5.0 of 5 bubbles
We where 3 friends who stayed here for 2weeks.
We where not disappointed!
The service in the reception was really good, the hotel breakfast was amazing, pool and sun beds was good.
They even gave us some new year stuff for a good celebration.
I was unlucky and hurt myself one night at yumbo and the following morning, what I assume was the hotel director come to me when I was having breakfast and asked if I was okey and if I needed anything.
This showed that the girl in the reception and the hotel takes good cares of there guest and they follow you up even if I don’t asked for anything.
This is really professional!
I can highly recommend this hotel and I’m definitely coming back.
This is one of the best hotels I have stayed on inn Playa del Ingles, and I have stayed here many times over the last 10years.
Only one small thin I can say was that the cleaning under the bed could have been better.
But that’s just nitpicking.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GOLDBYMARINA, Front Office Manager at Gold By Marina
Responded 11 Jan 2020
Dear stormandre, we highly appreciate your very kind words on this review about your recent stay with us!! It's a pleasure to see you had a very good time with us during the 2 weeks you stayed here and were so satisfied with the service and good care we provide to our guests. Because we want you all feel like at home, so tha's why we do our best to keep improving on the little details that could makes you happy. We hope you are totally good after your little accident and send you the best vibes!! Thanks a lot for your recommendation and your feedback; we look forward to welcoming you soon again :) Best wishes, Dayron - Front Desk
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Shane G wrote a review Sept 2020
Leeds, United Kingdom
5.0 of 5 bubbles
We arrived at the Gold in the middle of August 2020 at a time when both Spain and the UK were experiencing travel and tourism difficulties, so after a rough journey getting there and a long wait on our transfer coach, we were so pleased to be welcomed at Gold with such a warm welcome. The lovely receptionist Luna is a credit to the hotel, as are all the staff. Everyone from the bar staff, receptionists, cleaners, lifeguards all make the effort to say hello each day and make sure you are enjoying your stay. Throughout our ten day stay, Luna checked in on us and made sure everything was ok, she recommended local restaurants and chatted to us as if we had become friends. Everything is carefully thought out at Gold, so that even the new covid rules don't feel too oppressive, as everything is designed to match their beautiful decor. The room was bright, clean and airy with great air conditioning. There are two pools, both are kept to a termperature that isn't too cold, and both have ample loungers and umbrellas. The pool bar is excellent, everything appears cooked in house and fresh, not the usual reheated rubbish. The staff at the pool bar are wonderful, Geiler (sorry if I have his name wrong!) especially makes an excellent Mojito and always makes the effort to chat to you while making your drinks. I have been coming to Gran Canaria for ten years and have never stayed anywhere with such focus on their guests, I can't ever imagine wanting to stay anywhere else when I come in future. Thank you so much to everyone at Gold for making what could have been a disaster of a holiday, the absolute best.
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Date of stay: August 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Recepción Gold, General Manager at Gold By Marina
Responded 14 Sept 2020
Hello ShaneG304! Thank you so so much for such a nice review about your stay at Gold by Marina, as well as for your reservation! You really honour us with your kind words! It's a pleasure to see you had a fabulous first time with us enjoying our relaxed and cleaned facilities, comfy room and the kindness of all the Gold team. We work so hard day by day to make every stay unforgettable, because we just want you to feel like at home :) Do not hesitate that we'll transmit your comment to the rest of the team. Your feedback help us to keep working and do our best in our customer care, so that's why we appreciate it a lot. We'll be so happy to welcome you for your next holidays in Gran Canaria :) Stay safe! Warmest regards, Dayron - Front Desk Team
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dcollier wrote a review Feb 2020
Leeds, United Kingdom
4.0 of 5 bubbles
Stayed here for a week in February.
Great service
Very pleasant staff
Nice pool
More than enough sun loungers and a number of them in the shade
Great breakfast
Large rooms, well air conditioned
Great location - near the beach and some superb restaurants

Room was noisy mainly due to early morning noise from surrounding areas (bottle collections, road cleaning, singing and shouting, horns beeping)
It can also get noisy when trying to relax by the pool. Eg on one occasion they spent over an hour cleaning the drains leaving a very noisy van running
Room was very light. Blackout blinds stopped some of it but still need eye masks

Would recommend ear plugs and eye masks
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GOLDBYMARINA, Front Office Manager at Gold By Marina
Responded 10 Feb 2020
Dear dcollier, thank you so much for trusting in GOLD to stay during your holidays in Playa del Ingles! :) We're glad to see you had an'enjoyable time' with us and could enjoy our facilities, central location and the services we provide. On the other hand, we appreciate your constructive feedback. We just want to make your stay as pleasant as possible, so for that reason is why we use to do some improvement works in our facilities. Your well being is one of our main goals to make you feel like at home. Even so, we would like to apologize for the inconveniences with the noise. Sincerely, we hope to welcoming you again to keep enjoying our GOLD VIBES ;) Warm regards, Dayron - Front Desk
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Ellie W wrote a review Dec 2021
London, United Kingdom
4.0 of 5 bubbles
Overall we had a great stay. We were welcomed with a glass of Prosecco on arrival, our rooms were lovely, they gifted a bottle of wine in the rooms, the decor was fun, the pool DJ was brilliant - although only there for 1 day -, the pool food and cocktails were delicious (especially the croquettes), the showers in the rooms were massive which we thought was great for self catering accommodation in this price range, hotel amenities were great and a good supermarket right next door, sun beds by the pool were fab as they are sunk into the ground and so you’re shielded from the wind.

There were so many good parts to the hotel, just a couple of things let it down from our perspective. We were in 2 very dark rooms which had no sun on the balcony and looked out onto the bins which wasn’t great - we would have liked to have made more lunches in the room as we were self catering but didn’t feel like we could as it was so shady and dark on that side of the building so we did end up eating out more than expected. The only other negative for us was that we were told on arrival that if we didn’t have our rooms cleaned we would get €4 credit per day per room for the pool bar. One room didn’t have his room cleaned in 6 days and the other was cleaned twice and so we were expecting €40 in credit, but on checkout, notes hadn’t been left by staff on their system and we were told that we should have notified them the day before each clean to receive the credit. There was no apology for not informing us of the correct procedure before checkout and it felt as though when we were welcomed so well on arrival, as we were leaving they didn’t really care and just wanted us out. Such a shame as the holiday was great but this left us feeling scammed on the way back.
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
matt_keen wrote a review Aug 2022
Sale, United Kingdom
5.0 of 5 bubbles
I'm sat on the comfiest sunbed I've ever had, around the pool, writing this.

Fabulous hotel, clean modern rooms, friendly staff, great amenities.

Arrived to a glass of prosecco and a warm welcome at 10pm and shown to our clean, modern and air conditioned room.

The next morning I awaited the usual scramble for sunbeds but shouldn't have been worried. More than enough to go around and you can always find a bed at any time of the day! What a luxury. The foam sunbeds are so comfy and the hotel provides free towels that can be swapped for clean ones with the lifeguard. This is just so relaxing.

The pool is immaculate and cool and the lifeguard spends his time making sure people are safe and mopping around the pool to stop people slipping on wet concrete.

The pool bar is fab for coffees, smoothies and alcohol and the food is freshly made and delicious. They have themed days around the pool - today was freshly made paella - just delicious at €11.

We are staying self catering but breakfast options are available from 8am until midday. We can also add breakfast to the bill by just turning up and charging to the room.

I wouldn't hesitate to recommend Gold by Marina. It is a gem of a hotel.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Recepción Gold, General Manager at Gold By Marina
Responded 27 Aug 2022
Dear matt_keen, thank you, thank you and thank you so much for your booking at GOLD by Marina and for the time taken to share your holiday experience with us while you're enjoying your vacation time! Your feedback is such an important tool for our team to keep doing our best on our guest's satisfaction. Therefore, it is such a pleasure to know you are having a wonderful time in our hotel! That you highlight our varied services, comfy facilities and customer service provided make us so proud. We wish you a nice stay and, undoubtedly, we will be so happy to welcome you again on your next holidays in Gran Canaria! See you soon! Best regards, Dayron - Front Desk
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Martyn P wrote a review Jan 2021
Hampshire, United Kingdom
5.0 of 5 bubbles
This is a great location for the beach and for yumbo centre.
We felt very safe with the covid restrictions taking place.
A negative covid test certificate is required at check in and temperatures of guests are taken.
They check temperatures of everyone at breakfast as well.
Everything is clean and well kept.
The staff are very friendly and will go out of their way to help.
We were upgraded at check in which was great.
The breakfast is excellent and plenty to chose from. Fresh orange juice which you help yourself from the juicer machine is great. Eggs cooked however you like by the excellent cooks.
Our only criticism was that the heated pool was still a bit chilly and could be a couple of degrees warmer. The chairs on the room terrace are somewhat uncomfortable.
Definitely recommend the hotel and would book again no problem.
Well done to all the staff here.
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Recepción Gold, General Manager at Gold By Marina
Responded 17 Jan 2021
Hi 928martynp, Ouh yes, thank you very much for your amazing review on TripAdvisor. We are really glad that you had a lovely stay and you enjoyed the hotel and facilities. It sounds great that you felt very safe due to the new normality, all our team try everytime to make the holidays from our GOLD lovers something unforgettable. We hope to see you soon, really soon. Keep safe and best regards from Gran Canaria. Cristina - Front Desk Team.
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Brodie G wrote a review Aug 2022
Glasgow, United Kingdom
5.0 of 5 bubbles
Can’t fault anything about my stay here at Gold. From the minute we arrived it was great. Upon arrival we were given an alcoholic beverage and went up to our rooms which were spotless and very modern. Beds were extremely comfortable and lovely big shower. Room was cleaned by the lovely cleaner every day. Pool area is lovely, comfortable sun loungers and very Instagrammy. Breakfast was €14 per day, a little expensive but it was lovely and fresh. Hotel is great location just a 10 min walk from the beach and Yumbo. The hotel restaurant is absolutely delicious and fantastic service. Best week every staying here
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Recepción Gold, General Manager at Gold By Marina
Responded 13 Aug 2022
Hello brodieg618, We are so glad to know you had a GOLD time with us! Thank you so much for the time to share your feedback. It is very important for us to know if we fulfill the expetations of our customers. That is why we are so glad to see you are highly satisfied with our facilities, services, the comfort of the room and the customer service provided. Undoubtedly, we cannot wait to welcome you back soon to enjoy another GOLD stay! Best regards, Dayron - Front Desk
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Answer from Anniemac
Belfast, United Kingdom31 contributions5 helpful votes
Just a once a week meet and greet at tea time (lovely idea actually- glass of fizz snd nibbles) but its "feel" is of a quiet, laid back hotel. Plenty of entertainment nearby just a short walk away.
Answer from Tony G
Ashby de la Zouch, United Kingdom828 contributions68 helpful votes
Ok with the toiletries Liquid soap Shampoo etc We had detergent in ours
Matt WR wrote a tip May 2024
Greenhithe, United Kingdom32 contributions13 helpful votes
5.0 of 5 bubbles
"High floors have the best views to see the dunes"
Read full review
Claire B wrote a tip Apr 2024
Manchester, England, United Kingdom9 contributions1 helpful vote
5.0 of 5 bubbles
"Only noticed on the last night that you can pick from a choice of 4 different pillow types, just order from reception!"
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Paul W wrote a tip Apr 2024
Durham125 contributions80 helpful votes
4.0 of 5 bubbles
"Get a room with a view for which you pay extra"
Read full review
Ian S wrote a tip Apr 2024
7 contributions
5.0 of 5 bubbles
"Enjoy and don’t be afraid to ask as staff are very helpful"
Read full review
joanreed4 wrote a tip Apr 2024
Ashington, United Kingdom36 contributions33 helpful votes
5.0 of 5 bubbles
"We chose to sunbathe on the rooftop with a hot tub and a sauna. "
Read full review
Not the right property for you?
There are more places to choose from in the Playa del Ingles area.
PRICE RANGE
£120 - £160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
apartamentos carmen hotel playa del ingles, apartamentos carmen playa del ingles, carmen playa del ingles
FORMERLY KNOWN AS
Apartamentos Carmen
LOCATION
SpainCanary IslandsGran CanariaSan Bartolome de TirajanaMaspalomasPlaya del Ingles
NUMBER OF ROOMS
134
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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GOLD BY MARINA - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Gold By Marina
Which popular attractions are close to Gold By Marina?
Nearby attractions include Motos Tivoli Gran Canaria (0.2 miles), The Red Cow Restaurant & Shenanigans Sports + Fun Pub (0.2 miles), and Minigolf Yumbo (0.3 miles).
What are some of the property amenities at Gold By Marina?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Gold By Marina?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Gold By Marina?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at Gold By Marina?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Gold By Marina?
Conveniently located restaurants include Lux 22 Restaurante, Maldito Carnaval, and La Palmera Sur.
Are there opportunities to exercise at Gold By Marina?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Gold By Marina have airport transportation?
Yes, Gold By Marina offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Gold By Marina?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Catalan.
Are there any historical sites close to Gold By Marina?
Many travellers enjoy visiting Casa Iriarte (9.4 miles) and Finca Condal Vega Grande (7.2 miles).
Does Gold By Marina have any great views?
Yes, guests often enjoy the ocean view available here.
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