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Mediterranean Palace Hotel

Traveller (2141)
360
Panoramas (34)
Room & Suite (450)

About

Location
Cleanliness
Service
Value
The perfect choice for a family vacation, this gorgeous hotel on the Playa de las Americas - the best beach in Southern Tenerife - has the largest, most exciting and safest Kids Club on the island. It is located right next to the best leisure center and shopping area of Tenerife - making it the ideal place for all members of the family to spend an unforgettable holiday.
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Property amenities
Pool
Room service
Free parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mountain View
Ocean View
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
95Great for walkers
Grade: 95 out of 100
129Restaurantswithin 0.3 miles
22Attractionswithin 0.3 miles
3,555Reviews
2,460Photos
490Q+A
100Room tips
Traveller rating
  • 1,078
  • 1,270
  • 756
  • 265
  • 188
Time of year
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Popular mentions
2nd trip back to the Med Palace, the staff where all wonderful. Breakfast to a good standard, And the pool area, still fantastic with lots of beds. The rooms are a little tired and would benefit from a refit. Great location, we found it to be quite expensive, but if you fancy a
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Hotel's Favourite
We arrived home yesterday after spending a week at the Mediterranean palace hotel. After seeing reviews we were a little apprehensive as we had paid a lot of money to stay in a 5* hotel and reviews didn’t rate it 5* so here’s our opinion. On arrival the hotel from exterior looks
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Response from Alejandro C, Director General at Mediterranean Palace Hotel
Responded 1 week ago
Dear 723lizt, It has been a pleasure reading your very review about your recent stay with us. Thank you very much for your positive report. I´m very pleased to know that our services have surpassed your expectations. I am truly happy to know of your satisfaction and I really hope we will have the pleasure of welcoming you again soon. Exceptional guests like you are our best credit and we will always be happy to share our best smiles with you. Warmest regards,
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Hotel is in a fantastic location with easy access to the beach. Hotel is not 5 star, rooms desperately need to be updated - it looks like they haven’t been touched in 20 years apart from the addition of a flat screen tv. Surfaces are very dusty and toilets need to be cleaned to
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Response from Alejandro C, Director General at Mediterranean Palace Hotel
Responded 2 days ago
Dear Guest, We are sorry to hear the hotel didn't meet your expectations and we apalogize for not being able to solve your issue as fast as we would like. Our location, our spacious hotel and pool and all our high standard services are making us a five stars hotel. For example, we have a 24 hours reception and room service so you can ask for some glasses, tea, coffee or anything else you need no matter when you need it. Best regards,
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We enjoyed a last minute week in March. Stayed here many times before and still one our favourites. Fantastic location, friendly helpful staff and very clean. We use the cleopatra pool, as it’s quieter and the poolside bar is nice for drinks/food. Agree with other reviews about
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Response from Alejandro C, Director General at Mediterranean Palace Hotel
Responded 3 days ago
Dear Guest, I’m very happy that you could enjoy the Cleopatra pool and poolside bar, our location and facilities. Thank you as well for your kind words about our staff and for highlighting their efficient work and positive attitude. It's really good news to know you are already planning to come back. We will be waiting for you with arms open! Warmest Regards,
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We arrived home tonight after spending 6 nights at the Mediterranean Palace Hotel. The bedroom was tired and really needed a lot of updating, the cleaning staff were excellent our room although dated was spotless. The biggest surprise was the swimming pool it was enormous and
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Response from Alejandro C, Director General at Mediterranean Palace Hotel
Responded 3 days ago
Dear Guest, Thank you very much also to give us through this Web Page the chance to explain you some details about your comments. I´m very sorry to know that your stay has been so below your expectations. We have noted down your comments about the entertainment and we will share them with the activities department in order to keep improving our service but let me please clarify that a male from the animation team was dressed as a Rambo not “shooter/terrorist”. Regarding the problems you have mentioned, I can assure you that our receptionist just said you what the private driver commented. We have to apologize as it seems we have caused you a bad image and due to it a bad experience. Best regards.
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorMediterranean Palace Hotel
The Suite at the Mediterranean Palace Hotel (Mare Nostrum Resort)
Professional photo exclusively commissioned by TripAdvisorMediterranean Palace Hotel
The Suite at the Mediterranean Palace Hotel (Mare Nostrum Resort)
Professional photo exclusively commissioned by TripAdvisorMediterranean Palace Hotel
The Suite at the Mediterranean Palace Hotel (Mare Nostrum Resort)
Professional photo exclusively commissioned by TripAdvisorMediterranean Palace Hotel
The Standard Room Pool View at the Mediterranean Palace Hotel (Mare Nostrum Resort)
Professional photo exclusively commissioned by TripAdvisorMediterranean Palace Hotel
The Standard Room with Mountain View at the Mediterranean Palace Hotel (Mare Nostrum Resort)
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12345685
can I pay at the hotel to upgrade from Bed & breakfast to half board please
Dear James, Of course, You can contact the booking department or if you prefer when you arrive at the hotel reception. Best regards.
0 votes
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I'm afraid like the UK, all hotel bars are toppish. However, as your hotel is on Santiago the main strip, there are many alternatives to chose from, or if you are on a budget break, the area boasts several supermarkets! Enjoy your holiday!!
1 vote
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I heard that the hair driers are not good. Is this true or have they been replaced?
It is the same in a lot of hotels. They dry your hair and do the job. It saves taking the weight of your own hairdryer. If you use a GHD or similar, perhaps its best to take your own.
1 vote
Dear Camper751298, I inform you that we have kettles (subjected to availability). I suggest you when you stay here at the hotel request the kettle at the reception and as soon as possible you will have it available in your room. Kind regards.
1 vote
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Dear Camper, In our resort we offer more than 150 different types of products for all tastes, nationalities, diets and tolerances. Best regards.
1 vote
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12345698
"Pool rooms are worth the extra money."
"Pool view room"
"Take a stroll along the sea front promenade"
"the rooms were all the same."
"Stay somewhere else"
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12345620
PRICE RANGE
US$113 - US$185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mediterranean palace tenerifemediterranean palace hotel tenerifehotel mediterranean palace tenerifemed palace tenerife
LOCATION
SpainCanary IslandsTenerifeAronaPlaya de las Americas
NUMBER OF ROOMS
535
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