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07/05/2017 08/05/2017
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    Hotel Troya

    Avenida Rafael Puig Lluvina, 2, 38660 Playa de las Americas, Tenerife, Spain
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    Traveller (760)
    Room & Suite (166)
    Pool & Beach (101)
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    Overview

    • Excellent29%
    • Very good39%
    • Average20%
    • Poor5%
    • Terrible4%
    Travellers talk about
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    Free Internet
    4 Star Hotel
    All hotel details
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,376)
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    341 - 345 of 1,376 reviews

    Reviewed 2 September 2016
    Google Translation

    Quem atribuiu 4 estrelas a este hotel? Não ficou nenhuma recordação boa. Pessoal antipático com os portugueses. O serviço de...More

    Thank Abilio R
    Response from Sergio G, Comercial Junior at Hotel Troya
    Google Translation

    Queridos clientes, Sentimos que a sua experiência no nosso Hotel não tenha sido do seu agrado nesta ocasião. temos pena...More

    Reviewed 1 September 2016 via mobile
    Google Translation

    Lo mejor del hotel, sin duda, es su ubicación y la amabilidad de su personal, en especial el de recepción....More

    Thank Juan Diego R
    Response from Sergio G, Comercial Junior at Hotel Troya
    Google Translation

    Estimados huéspedes, Muchas gracias por sus amables comentarios sobre el Hotel Troya en Tripadvisor. Nos complacen mucho sus buenas impresiones...More

    Reviewed 1 September 2016 via mobile
    Google Translation

    El hotel está muy bien , nos han atendido con mucho agrado y esta bastante limpio En las habitaciones si...More

    Thank Conchi M
    Response from Sergio G, Comercial Junior at Hotel Troya
    Google Translation

    Estimados huéspedes, Nos alegra mucho que su experiencia en el Hotel Troya haya sido tan agradable. Esperamos que comentasen el...More

    Reviewed 31 August 2016 via mobile

    We have stayed here twice now. It is a great hotel in an ideal location. The hotel is at the end of the strip so it's not too noisy and a short walk to the beach. The rooms always clean and modern, TVs has English...More

    4  Thank Joanna--bee93
    Response from Sergio G, Comercial Junior at Hotel Troya

    Dear guests, Thank you for highlighting the best points of the Hotel Troya on your fabulous comments about us on Tripadvisor. We feel very pleased to read that you point the location, the quietness, (despite of the animation on the surroundings), the gastronomic offer, our...More

    Reviewed 31 August 2016 via mobile

    Myself (25) and my partner (26) along with another couple spent 10 days in this so called 4* hotel. Before I start I want to point out I have travelled to the island five times before and have also also been all inclusive not just...More

    3  Thank Tash4318
    Response from Sergio G, Comercial Junior at Hotel Troya

    Dear guests, We feel sad to read your negative review about the Hotel Troya on tripadvisor. As we can see, the only pros that you point are some shows performed by professionals in he evenings. It seems that unfortunately the rest of the points have...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Free Internet
    • Spa
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$114 - US$474 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Spa Hotel in Playa de las Americas
    • #11 On the Beach Hotel in Playa de las Americas
    • #18 Luxury Hotel in Playa de las Americas
    Photos
    Traveller (760)
    Room & Suite (166)
    Pool & Beach (101)
    Dining (51)
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    Questions & AnswersAsk a question
    sjohnston4
    Hi I am due to be staying at this hotel in 4 weeks time as part of a family of 5, all inclusive, I have noticed on previous comments that the all inclusive stops at mid day on day of departure, is this correct as wont be getting picked up till around 9pm, when we arrive we won't be getting to hotel till nearly midnight so straight to bed so won't be using any of the all inclusive benefits, so would not be getting full 7 days inclusive missing out on meals and drinks the day we leave, thanks
    22 April 2017|
    Answer Show all 2 answers
    Response from Sergio G | Property representative |
    Dear Sirs, Thank you for your email. Regarding your query, we can inform you that the All Inclusive package begins at 12 pm at midday on your arrival, and ends on your departure date at 12 pm at midday. These are fixed... More
    0
    Votes
    Google Translation
    valderi
    Me and my partner will be arriving tomorrow 22/04/2017 we are really looking forward to this holiday we have read some of the comments but we think we will enjoy this hotel. We have been told by people we know that it is quite good.
    21 April 2017|
    Answer Show all 4 answers
    Response from Sergio G | Property representative |
    Dear Sirs, We hope that you enjoy your stay with us, and that we are able to meet your expectations. If you have any query or doubt, please do not hesitate to contact the main reception. And you can also write us at our... More
    0
    Votes
    Google Translation
    Manuel M
    Hola! Estoy mirando para alojarme en el hotel Troya y me gustaria saber cual es el precio del parking?
    18 April 2017|
    Answer Show all 9 answers
    Response from Sergio G | Property representative |
    Estimado Manuel, El precio de cada plaza de parking es de 5 € al día. Es un parking exterior vigilado, que está dentro del recinto del Hotel. Es muy recomendable, ya que estamos en una zona muy céntrica y transitada, y en... More
    1
    Vote
    Google Translation
    Room Tips
    "rooms facing the pool are noisy south side are quieter"
    Read review
    "Look at the optains first before booking."
    Read review
    "pool view for the sun but if you really want quite the other side with no sun"
    Read review
    "Poolside will get very noisy especially on a low floor"
    Read review