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Catalonia Oro Negro

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1,784 Reviews from our TripAdvisor Community

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Showing 1,359: English reviews
Kilmarnock, Scotland, United Kingdom
Reviewed 2 days ago NEWvia mobile

We visit this hotel almost every year since 1993. We like the location, the staff and most of all how we feel when we visit. This December however we were very disappointed in the dining room. The staff were the same however the food left a lot to be desired. The was less variety, the food was cold and we...

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Helpful?
Thank Anne H
Reviewed 3 days ago NEW

We stayed here for two weeks arriving on New Year's Eve the gala was fantastic , the breakfast had something for everyone as did dinner the food was great , the room was comfortable and we had fresh towels everyday , this hotel is spotless and a credit to the cleaning staff,all the other staff couldn't do enough for us...

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Helpful?
Thank Elaine B
CataloniaOroNegro, Relación Clientes at Catalonia Oro Negro, responded to this review

Dear Guest, Thank you for choosing Catalonia Oro Negro Hotel to spend your holidays and for providing us with your excellent feedback. We are delighted to know that our hotel exceeded your expectations and your comments will be shared with our team. We appreciate your nice remarks about the food and the staff, and we are glad to know that...

Sheffield, United Kingdom
Reviewed 3 days ago NEW

Lovely hotel food very good staff really friendly and helpful. No disabled toilets or facilities. Room was a family room on 4th floor,we had to use lift to reception then cross to another lift to get to dining room and pool.

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Helpful?
Thank Leesa G
CataloniaOroNegro, Relación Clientes at Catalonia Oro Negro, responded to this review

Dear Guest, We are happy to know that you had such a wonderful stay at Catalonia Oro Negro Hotel. We are always very gratefull of all feedback we receive, because they give us support to continue working. On the other hand, your comments about facilities for disabled people will be shared with our team and taken into consideration. Thank you...

barnsley
Reviewed 3 days ago NEW

What a nice hotel staff lovely rooms clean and cleaned everyday fresh towels. English tv for kids air con in rooms and the meals were ok too there was something for everybody. Enjoyable stay we would stay here again

Review collected in partnership with this hotel
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Helpful?
Thank halligill
CataloniaOroNegro, Relación Clientes at Catalonia Oro Negro, responded to this review

Dear Guest, Thank you very much for taking the time to share your experience at Catalonia Oro Negro Hotel. We are glad to know that the hotel fulfilled your expectations. Likewise, we appreciate your comments because they help us to improve. We are happy to read that you did find the hotel clean and the meals nice. Moreover, your comments...

Middlesbrough, United Kingdom
Reviewed 3 days ago NEW

Hotel in good location, clean, friendly, spacious rooms but could do with modernising. We'd recommend this hotel, ideal for couples and families. Didn't go in restaurant or bar but they looked adequate.

Review collected in partnership with this hotel
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Helpful?
Thank sharrongill95
CataloniaOroNegro, Relación Clientes at Catalonia Oro Negro, responded to this review

Dear Guest, We are happy to know that you had such a wonderful stay at Catalonia Oro Negro Hotel. We are very satisfied that our hotel fulfilled all your expectations. We are always very gratefull of all feedback we receive, because they give us support to continue working. Thank you once again for choosing Catalonia Oro Negro Hotel and for...

Leeds, United Kingdom
Reviewed 4 days ago NEW

Stayed here with 3 friends for 4 nights. On arrival the receptionist demanded additional €115 to stay saying we had booked 2 rooms but 3 people so wanted additional cash... This wasn't true we booked 4 people but she was insistent, in any event it was still 2 rooms? We paid and stayed in the 9th floor rooms were never...

Review collected in partnership with this hotel
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Helpful?
Thank colinstuartp
CataloniaOroNegro, Relación Clientes at Catalonia Oro Negro, responded to this review

Dear Guest Thank you for sharing your experience at Catalonia Oro Negro Hotel and for providing us with your review. We are discouraged to know that you were not satisfied with your accomodation. We usually receive very positive feedback and we regret that this was not your experience. It may have been a mistake when you booked the rooms and...

Kent, United Kingdom
Reviewed 4 days ago NEW

Hotel fine, breakfast extensive. Our room was right off noisy reception so not great. Good if you can get a good deal on this hotel. Well located, loads of restaurants 10-29 minutes away. Near beach, good resort overall. Used Sun Transfers (online) to get to and from airport, would recommend.

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Helpful?
Thank ZoZiMc
CataloniaOroNegro, Relación Clientes at Catalonia Oro Negro, responded to this review

Dear Guest, Thank you very much for sharing the experience of your stay at Catalonia Oro Negro Hotel. We are happy to read that you were pleased with your accomodation. Our guest' feedback help us to improve our services and gives us support to continue working. Accordingly, your nice comments will be certainly shared with our team. Thank you for...

Southampton, United Kingdom
Reviewed 4 days ago NEW

I returned here for another short winter break to be treated as a "long lost friend" by some of the staff. Over 80% of the guests here have been before which speaks volumes for the hotel and staff. Nothing seemed to be too much trouble. Looking forward to going back in 7 weeks for another week!

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Helpful?
Thank Hugh C
CataloniaOroNegro, Relación Clientes at Catalonia Oro Negro, responded to this review

Dear Guest We are happy to know that you had such a fantastic holiday on your stay at Catalonia Oro Negro Hotel. We are very satisfied that our hotel fulfilled all your expectations. Your nice comments are going to be shared with our team. We are always very gratefull of all feedback we receive, because they give us support to...

Reviewed 6 days ago NEWvia mobile

Had a brilliant visit, rooms clean, staff help full cant do enough for you. A great selection of food. Short ten min walk to main strip. Nice pool area also, if i was being really picky the pool was meant tobe heated but wasnt, not that much of abig deal if happy sunbathing. Defo recommend.

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1Thank mccluskiec
CataloniaOroNegro, Relación Clientes at Catalonia Oro Negro, responded to this review

Dear Guest, Thank you for choosing Catalonia Oro Negro Hotel to spend your holidays and for providing us with your excellent feedback. We are delighted to know that our hotel fulfilled your expectations and your comments will be shared with our team. We appreciate your nice remarks about the food and the staff. Our purpose at Catalonia Oro Negro is...

Reviewed 1 week ago via mobile

Everything about this hotel is great from Carmen on front desk to Juan Carlos and our chamber maid I think her name is casti were still here in room 734 this hotel and staff are fantastic we will be coming back thank you donna and george

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1Thank Donna O
CataloniaOroNegro, Relación Clientes at Catalonia Oro Negro, responded to this review

Dear Guest, Thank you very much for sharing your experience about your accomodation at Catalonia Oro Negro Hotel. We are delighted to know that you enjoyed your stay and that the hotel fulfilled your expectations. Your comments regarding staff are esteemed and they will certainly be shared with them. Thank you once again for taking the time to provide us...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Catalonia Oro Negro is located 500 metres from the las Americas de Arona beach, in Tenerife, close to the local leisure centre and the "Las Americas" golf club. The hotel facilities cater to the most discriminating clients, both adult and children: swimming pool for adults, children's swimming pool, children's playground, large terrace, solarium with hammocks, hairdressers and beauty salon, table football, table tennis, private garden, pool bar, live shows in the bar, Daniel's bar, breakfast buffet restaurant and more. ... more   less 

Additional Information about Catalonia Oro Negro

Address: Arquitecto Gomez Cuesta 14, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: £47 - £161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Catalonia Oro Negro 3*
Number of rooms: 269
Reservation Options:
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Also Known As:
Catalonia Oro Negro Hotel Playa De Las Americas
Catalonia Oro Negro Tenerife/Playa De Las Americas
Hotel Style:
#20 Family Hotel in Playa de las Americas
#20 Romantic Hotel in Playa de las Americas
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Questions & Answers

Here's what travellers have asked, with answers from Catalonia Oro Negro staff and other travellers.
190 questions
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Questions? Get answers from Catalonia Oro Negro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms except first floor are good”
 of 5 bubbles Beatty51, 9 Jan 2017 | Read review
“Premium rooms offer so much extra. Also pool facing rooms are desirable.”
 of 5 bubbles 975BrianK, 8 Jan 2017 | Read review
“I always ask for a room overlooking the pool and the hotel as always obliged.”
 of 5 bubbles Q9583ZDjohnb, 20 Dec 2016 | Read review
“Avoid rooms 361--369 because of the noise from the kitchen fans while on the balcony.”
 of 5 bubbles a_hamer53, 18 Dec 2016 | Read review
“Provide tea/coffee making facilities in room.”
 of 5 bubbles johncL7483CY, 17 Dec 2016 | Read review
5 of 5
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