We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Spring Hotel Bitacora

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Spring Hotel Bitacora
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,270 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,868: English reviews
Start your review of Spring Hotel Bitacora
 Click to rate
Reviewed yesterday NEWvia mobile

Been going to this hotel for few years now. But this time will never go back. Food as gone down hill in restaurant and the staff in restaurant service was terrible. I felt because only me and my daughter we were treated differently. Drinks order took 20mins one night. Was always something. I paid adult price for my child expected...

 Report
Helpful?
Thank Mary C
Newtownabbey, Northern Ireland, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

We have just come home from 2weeks at the Bitacora hotel Tenerife and with out dought one of the best hotels ever. The staff at this hotel are second to none. The entertainment was brilliant + the adult entertainment is separated from the kids with was brilliant. The bar staff are so efficient when u order a drink it on...

 Report
Helpful?
4Thank B00merang23
About Hotel's Favourite Review
springhoteles, Public Relations Department at Spring Hotel Bitacora, responded to this review

Dear Guest, Thank you for choosing the Spring hotel Bitacora. Many thanks for taking your time to write your five-stars review and for posting your nice pictures on TripAdvisor. I am delighted that, after your two weeks stay, you rated the hotel one of the best ever. It’s nice that you appreciated our global services and facilities, especially renovated installations,...

Sunderland, United Kingdom
Reviewed yesterday NEW

Just returned on 22/04/17 after a lovely week with family at the Bitacora. If you wish to go to the beach it's only 10 mins to a sandy beach. Beautifully immaculatey clean hotel, room 245 spacious, overlooking play area, with a lovely walk in shower unit which suited my mild mobility problems. Staff always friendly and willing to help. This...

 Report
Helpful?
Thank pauline o
UK
Reviewed yesterday NEW

Just returned form a short break at this hotel which in fact was my 11th stay at this hotel. Booked direct with the hotel and as we were only staying 4 nights we were not entitled to the complimentary taxi which is provided when you stay for a minimum of 7 night. The entertainment team (Carlos & Frankie) do a...

 Report
Helpful?
Thank suzmcg
West Yorkshire
Reviewed 2 days ago NEW

I don’t really want to give a good review of this hotel. I want to give an awful review so you do not go and I get availability but that would not be fair. The hotel is in the town so it is not a sprawling resort – rather small though not boutique but it has been decorated very well....

 Report
Helpful?
1Thank IT_Contractor
Newry, United Kingdom
Reviewed 2 days ago NEW

From the moment we arrived everything went smoothly. We organised our transfer through the hotel with no problems. Check in was quick and staff were friendly. We booked a pool view room and were not disappointed. The room was lovely, fresh and plenty of room for the two of us and our 11 year old. Being our anniversary there was...

 Report
Helpful?
2Thank beachyhead2017
Newcastle, United Kingdom
Reviewed 3 days ago NEWvia mobile

Just returned from 1 week arriving Easter Sunday. Good points. Large clean hotel. Clean rooms. Bathrooms ok. Central location. Entertainment team work hard. Seating areas nice outside bar. Not so good points. Food very similar each day. Beds not very comfortable. Lifts a complete joke around food times ( breakfast/dinner). No fridge unless you pay for minibar. Aircon quite noisy...

 Report
Helpful?
3Thank Neil H
Reviewed 3 days ago NEWvia mobile

Fabulous and friendly... we loved every minute of our hols early April... food, service, staff, room, Sun, pool, hotel layout, bar... absolutely lovely envy anyone waiting or already their holiday was my best ever... will b going back next year with our granddaughter... everyone you will love it x jg x

 Report
Helpful?
Thank Jackie G
Reviewed 3 days ago NEWvia mobile

We arrived at the hotel on the 16th of April at hotel at 8:30pm for 7 days hotel lovely only down fall is all inclusive and the room key system whats the point in the band's?....on checking out we was told the all inclusive would finish at 12 we wasn't getting picked up till 5:10 in the evening and after...

 Report
Helpful?
3Thank gavmcveigh
Reviewed 6 days ago NEWvia mobile

Hotel is nice, clean and good facilities. What lets it down is some of the staff and their attitudes to guests. Customer is certainly not first, made to feel like a nuisance and a second class citizen. Management near to do some serious customer service training. However, management need to engage in this too. I have seen the manager a...

 Report
Helpful?
2Thank Boris F

1,242 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1064)
Viewed
Dining (33)
Viewed
Pool/Beach Area (142)
Viewed
Hotel & Grounds (219)
Viewed
Family/Play Areas (30)
Viewed
Bathroom (18)
Viewed
View from Room (91)
Viewed
Room/Suite (98)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (430)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (154)
Viewed
Amenities (31)
Viewed
Pool (35)
Viewed
Dining (24)
Viewed
Standard Room (29)
Viewed
The Hotel (35)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (2)
Viewed
Hotel & Grounds (6)
Viewed
Dining (1)
Viewed
Family/Play Areas (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa de las Americas hotels
0.3 mi away
Cleopatra Palace Hotel
Cleopatra Palace Hotel
#12 of 59 in Playa de las Americas
2,787 reviews
0.3 mi away
Mediterranean Palace Hotel
Mediterranean Palace Hotel
#28 of 59 in Playa de las Americas
2,834 reviews
0.1 mi away
Hotel Best Tenerife
Hotel Best Tenerife
#25 of 59 in Playa de las Americas
2,427 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Green Garden Resort & Suites
Green Garden Resort & Suites
#4 of 59 in Playa de las Americas
1,605 reviews
0.3 mi away
Europe Villa Cortes
Europe Villa Cortes
#3 of 59 in Playa de las Americas
1,089 reviews
0.2 mi away
H10 Conquistador
H10 Conquistador
#24 of 59 in Playa de las Americas
5,138 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Internet
GreenLeadersSilver level
Show More
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Spring Hotel Bitacora staff and other travellers.
509 questions
Ask a question

See all questions (509)

Questions? Get answers from Spring Hotel Bitacora staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool views are more pleasant and high floors give you the views of the sea.”
paulineo641, 25 Apr 2017 | Read review
“Pool view rooms are idea”
suzmcg, 25 Apr 2017 | Read review
“Get a terrace and ensure you get a pool view.”
IT_Contractor, 24 Apr 2017 | Read review
“Stayed on the fifth floor, pool view, lovely sea view and Las Gomera”
beachyhead2017, 24 Apr 2017 | Read review
“Low floor level as lifts are rubbish.”
sonyaray, 18 Apr 2017 | Read review
5 of 5