We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Cleopatra Palace Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Cleopatra Palace Hotel
Cleopatra Palace Hotel
Panoramas (16)
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","template":"ibex_photo_carousel_streamline__widget","dust":{},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,642 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,000: English reviews
Aberdeen, United Kingdom
Reviewed yesterday NEWvia mobile

We were staying at a sister hotel and was allowed access to this hotel so we strolled around and found it full of families A typical tourist hotel We tried to get a couple of coffees however the machine s was not working

 Report
Helpful?
Thank RichieAdams
United Kingdom
Reviewed 2 days ago NEW

Excellent breakfast but let down by the manager who never smiled or said good morning. Every other member was very polite and cutious. The hotel is well placed. There are three hotels all together. Probably a referbishment in some areas would be a good idea.

 Report
Helpful?
1Thank jaguar123456
Reviewed 2 days ago NEW

stayed at this opulent Hotel for 3 nights for my Sons 18th Birthday and we all absolutely loved it....it is vast , it looks Grand from the outside but nothing prepares you for how significant it is inside .....pure indulgence, .... We had Champagne on arrival which all the guests get... The staff were very friendly and professional .... We...

 Report
Helpful?
1Thank Dawn G
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Dawn G, Thank you very much for your nice comments. I’m happy to know that you have enjoyed your visit and I would like to thank you for choosing us for your holidays in Tenerife. These comments so kind and positives, give us courage and energy to continue working, always providing the best possible service. Thank you very much!...

Bermuda
Reviewed 3 days ago NEW

Just back today from 12 night stay and certainly plan to return -best breakfast I have ever had -piano at breakfast something else- all staff throughout the hotel we found to be helpful, professional and courteous. Enjoyed relaxing music in evenings. Had ground floor sea view room which we loved- last night we had excellent dance/musical performance in theatre of...

 Report
Helpful?
Thank Loooove_de_sun
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Guest, Let me thank you very specially for taking the time to write a positive review and for sharing your satisfaction with us here on Tripadvisor. I´m very pleased to know that you have enjoyed most of our services and staff attention. Also im so glad that you can enjoy de Carnaval Dinner and de Musical make for the...

Reviewed 4 days ago NEWvia mobile

This is our fourth stay at the Cleopatra. We come back every year as the location is superb. The initial impression the hotel gives is one of opulence and grandeur, with sweeping staircases and chandeliers. But the spaces are poorly utilised with vast empty and unused areas. The only bar is univiting with green wicker chairs and the same black...

 Report
Helpful?
2Thank dontthey
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Guest, Thank you very much for this very detailed report. We are working on the design of the new rooms that we intend to refurbish soon. Although the exact dates are not still scheduled, I can confirm that changes will be made, certainly for positive. We have started in 2012 a refurbishment plan and we have remodeled Sir Anthony...

wigan, england
Reviewed 5 days ago NEW

This was our second visit, same time of year. We paid extra for a sea view room and were upgraded to the second floor instead of ground floor. Room was nice felt a bit older than last year and in need of an update. Wifi is free which is a great bonus, can use it anywhere in the hotel and...

 Report
Helpful?
2Thank clarke5
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Clarke, Allow me a special thank you for your nice comments. And for choosing us for second time in the same year for spend your holidays! Its satisfactory to know thar our services and facilities lived up to their expectations. Also our choises of chocolates!!!! I am grateful that you always give us your opinion in such a warm...

Dublin, Ireland
Reviewed 1 week ago

my kind of place , beach at the back of hotel steps away..and great restaurants opposite the front door,, you have it all on your doorstep, perfect for that winter escape, Hotel itself has brillant breakfasts, i cant comment about lunch or dinner as I always like to go out and try the restaurants which literally surround this hotel..Fab swimming...

 Report
Helpful?
1Thank mary m
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Mary M, Thank you very much for rating us and share your oppinion about your stay with us at Cleopatra Palace Hotel. Im very happy to know your satisfaction about our location and facilities. I hope welcome you again very soon in Tenerife. Do not hesitate to contact us for anything you might need regarding future bookings. Warm Regards,

Portsmouth, United Kingdom
Reviewed 1 week ago via mobile

We have been complete no to the Cleopatra for several years now. It's a great hotel, is n a great location, with good staff. This tear though, we had a booking problem with our hotel booking site and they had not paid their invoice to the Cleopatra, so on arrival we had to make another deposit. This was NOT the...

 Report
Helpful?
1Thank chrismranger
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Chris, Thank you very much for your nice comments. I’m happy to know that you have enjoyed your visit and I would like to thank you for choosing us for your holidays in Tenerife. Nothing could please us more than welcoming you again soon. I suggest you to visit our web page, where you will find additional information about...

Penrith, United Kingdom
Reviewed 1 week ago

Being staying here for 12 years or more, have now given up on it, the rooms are 25 years old now, never had a penny spent on them, over prised and food is like a school kitchen. Go to the Arona Grand, new rooms, great food and probably 25% cheaper, adults only though

 Report
Helpful?
3Thank Ken M
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Ken M, Thank you very much for posting your impressions about your last stay with us. I am sorry to know that you have felt disappointed by the standard of our facilities. please, accept my deepest apologies for the inconveniences. A complete room refurbishment is on the agenda although not scheduled yet. Let me suggest you to stay at...

Birmingham, United Kingdom
Reviewed 1 week ago via mobile

The positive- excellent beachfront location . Breakfast good quality although food not very warm . Wifi good and air conditioning excellent. Negatives- an enormous hotel with long expanses of corridors and empty spaces throughout but in practical terms the space is not well used.There is a small reception desk with only two people in duty so long queues form .The...

 Report
Helpful?
3Thank Anniepm

1,941 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1555)
Viewed
Dining (71)
Viewed
View from Room (129)
Viewed
Room/Suite (152)
Viewed
Hotel & Grounds (396)
Viewed
Pool/Beach Area (184)
Viewed
Family/Play Areas (6)
Viewed
Bathroom (40)
Viewed
0:31
Videos (1)
Viewed
Other (576)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (353)
Viewed
Amenities (84)
Viewed
Beach (17)
Viewed
Pool (33)
Viewed
Presidential Suite (79)
Viewed
Dining (60)
Viewed
Standard Room with Pool View (36)
Viewed
The Hotel (44)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (6)
Viewed
View from Room (3)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa de las Americas
0.1 mi away
Mediterranean Palace Hotel
Mediterranean Palace Hotel
#28 of 59 in Playa de las Americas
2,681 reviews
0.1 mi away
Hotel Sir Anthony
Hotel Sir Anthony
#3 of 59 in Playa de las Americas
543 reviews
0.3 mi away
Europe Villa Cortes
Europe Villa Cortes
#4 of 59 in Playa de las Americas
1,046 reviews
Show Prices
Show Prices
Show Prices
2.7 mi away
Costa Adeje Gran Hotel
Costa Adeje Gran Hotel
#14 of 58 in Costa Adeje
5,069 reviews
0.3 mi away
H10 Conquistador
H10 Conquistador
#11 of 59 in Playa de las Americas
4,881 reviews
0.4 mi away
Tigotan Lovers & Friends Playa de las Americas
Tigotan Lovers & Friends Playa d...
#15 of 59 in Playa de las Americas
2,959 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Concierge
  • Conference Facilities
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
A beachfront hotel of classic elegance in a fantastic setting right on the world-famous Playa de las Americas in Southern Tenerife, it offers guests comfortable rooms with antique Roman touches, spa relaxation with thalassotherapy and perfect tranquility. ... more   less 

Additional Information about Cleopatra Palace Hotel

Address: Avenida de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: £99 - £208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cleopatra Palace Hotel 4*
Number of rooms: 431
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity and Expo Hoteles so you can book your Cleopatra Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cleopatra Hotel Tenerife
Hotel Cleopatra Palace
Cleopatra Palace Tenerife
Cleopatra Palace Hotel Tenerife/Playa De Las Americas
Hotel Style:
#6 Family Hotel in Playa de las Americas
#6 On the Beach Hotel in Playa de las Americas
#6 Spa Hotel in Playa de las Americas
#9 Romantic Hotel in Playa de las Americas
#12 Luxury Hotel in Playa de las Americas
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Cleopatra Palace Hotel staff and other travellers.
245 questions
Ask a question

See all questions (245)

Questions? Get answers from Cleopatra Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The obvious see view rooms or pool view”
 of 5 bubbles 195dawng, 18 Jan 2017 | Read review
“loved sea view room”
 of 5 bubbles Loooove_de_sun, 17 Jan 2017 | Read review
“I would pay extra for a sea view room”
 of 5 bubbles clarke5, 15 Jan 2017 | Read review
“Pick a Sea view room if you go”
 of 5 bubbles U1330RGkenm, 12 Jan 2017 | Read review
“Don't get the rooftop plunge pools unless you get a full ocean view - the rest barely get the sun so you would be wasting your time.”
 of 5 bubbles MrsHDillon, 10 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay