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Hotel Ocean Ponderosa

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Hotel Ocean Ponderosa
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402 Reviews from our TripAdvisor Community

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Showing 336: English reviews
Milton Keynes, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

I was sceptical after reading the reviews before I came out. Plenty to choose from food with all inclusive hotel very clean - only negative is the bathroom but still clean Staff were lovely and accommodate where they could rooms cleaned and clean towels I came with my two sons and we all had a lovely break from hustle and... More 

Helpful?
Thank Lisa C
Sunderland, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 October 2016

Returned yesterday from a one weeks stay at the Ponderosa. I am not usually one for writing nor reading reviews but wish I had read the reviews on this occasion as they reflect much of our experience. We were all inclusive and arrived after midnight. There were no facilities to get a drink or food and so had to go... More 

Helpful?
3 Thank Pearsy297

Travellers are raving about these Playa de las Americas hotels

Dorset, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 October 2016

On arrival no hot water,no plug for sink, no airer outside for ur washing,should I go on ?? Bed linen never changed in the 14nights we stayed there,balcony never swept,cleaner in every two days duties lasted less than 4mins, fridge had ingrained stains all over it, just happened to look in freezer compartment and Lois and behold there's a plate... More 

Helpful?
Thank worseholidayever
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 April 2016 via mobile

3 of us went for my 25th in Jan 15'. There were only 2 beds in our room so after we complained they put a mobile bed in the kitchen area for us! Couldnt even get in the fridge! The food was that shocking we only ate in once on our all inclusive holiday. Even the bacon in the morning... More 

Helpful?
3 Thank Jack M
Wigan, United Kingdom
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 March 2016

Went on a stag do back in September 2014 stayed for 3 nights and paid about £30 per night all inclusive. Staff where okay not very smiley but I wouldn't if I had to deal with people whinging that the hotel is not 5* (you get what you pay for and this hotel is great value for money). Food was... More 

Helpful?
1 Thank david d
Gillingham, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 January 2016

Rooms are filthy, no air conditioning, asked for a safe, still didn't get one after 7 days. Reception staff are useless. Food was horrible ( and I'm not a fussy eater) ate out every night even tho we were all inclusive. Came back to our room one day to find the cleaner had left the keys in our door!! Television... More 

Helpful?
Thank secsijo
KIDDERMINSTER
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 December 2015

Were would i start ,it was a terrible experiance the room was bad you could'nt cook due to the lack of utensils no toaster no knifes and forks holes in the walls lack of plates just bad ,parking was bad, broken sign's outside ,took me an hour to locate the hotel AVOID AT ALL COST

Helpful?
1 Thank ROBERT W
Cardiff, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 12 December 2015

If you are looking for a very cheap last minute deal then this hotel is fine , you get what you pay for , BUT we had booked to go to Sharm El Sheikh so obviously had to change holiday because they stopped flights . got there on the Saturday afternoon . it was like omg , couldn't get a... More 

Helpful?
2 Thank michelle e
Stockton-on-Tees, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 November 2015

Room 122. Room was shocking, tried to change on first day at reception, girl said fully booked, I said the room was disgusting, and all she done was shrug her shoulders, On 2nd day went to reception and spoke with a very nice gentleman who looked at my list of complaints, & asked me to call back in 2hours time,... More 

Helpful?
4 Thank peterrobinson27
Lincolnshire, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 November 2015

the room smelt fusty due to damp in wardrobe,skirtingboards and arkatrave around cupboards were poorly fittted with wot looked like second hand timber,settees were only fit for a skip,bathroom was functuonal but very tired,bed was comfy and clean but wasnt made or changed on our stay,the food was passable but wasnt hot or fresh,we eat out even though on all... More 

Helpful?
3 Thank Mel B

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
Services
  • Children Activities (Kid / Family Friendly)

Additional Information about Hotel Ocean Ponderosa

Address: Ave Venezuela s/n, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: £45 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ocean Ponderosa 3*
Number of rooms: 146
Also Known As:
Ocean Ponderosa Hotel
Hotel Ocean Ponderosa Tenerife/Playa De Las Americas
Hotel Style:
#19 On the Beach Hotel in Playa de las Americas
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ocean Ponderosa staff and other travellers.
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Questions? Get answers from Hotel Ocean Ponderosa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
 of 5 bubbles Pearsy297, 17 Oct 2016 | Read review
“Stay well away from this place”
 of 5 bubbles peterrobinson27, 26 Nov 2015 | Read review
“Revamp needed”
 of 5 bubbles 411joyr, 15 Oct 2015 | Read review
“all the rooms are discusting and have big holes nothing works”
 of 5 bubbles 534lisaj, 5 Sep 2015 | Read review
“You would be better in a room that was in Norman Bates hotel”
 of 5 bubbles amanda691, 3 Jun 2015 | Read review
5 of 5