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All reviews indoor pool decent hotel small maintenance issues our room was spacious degrees outside mini fridge son's wedding texas shaped waffles icing on the cake in town c worked well air conditioning pull out couch sausage a great place to stay yogurt eggs
The room was beautiful and the bed was so comfortable. Staff was nice. Water pressure in the shower was great. If you like an AC that is cold and loud- which I do.... because it drowns out any outside noise, this is the place to...More
Response from comfortmineralwells, Hotel Manager at Comfort Suites Mineral WellsResponded 19 July 2018
Above all, let me say thank you. We sincerely value your kind feedback because we try our best with every guest. I’m glad we were the right hotel for you during your recent stay and that so many aspects of your stay pleased...More
Well, we were back visiting Mineral Wells again after a few years and the Comfort Suites was our go-to hotel once again. But we've all aged and she hasn't held up well at all! Overall the hotel has aged and needs a makeover. The staff...More
1 Thank Niki H
Response from comfortmineralwells, Hotel Manager at Comfort Suites Mineral WellsResponded 28 May 2018
Thank you for offering a mixed review of our hotel, pointing out some good points and some negative ones. We’re grateful that you noticed our spacious rooms, great staff and more. I apologize to you that you felt the hotel has declined and...More
This hotel needs many repairs, the elevator was out of order and I have severe osteoarthritis in my knees and had a 3rd floor room. I asked for a lower level and was told none available. Had to take stairs which were extremely dirty, they...More
Thank Jamie M
Response from comfortmineralwells, Webmaster at Comfort Suites Mineral WellsResponded 27 April 2018
Thank you for your feedback. We work very hard to provide the highest level of service for all our guests which is why we cannot apologize enough that your experience was so underwhelming. Please rest assured, we truly value your feedback and would...More
Upon arrival met with one front desk person booked with points this is not the normal for this type of Hotel the exterior looks really good but when you start to check out things you can tell that the maintenance is not there hot tub...More
We were in town for a funeral and stayed at this hotel Thursday January 11. Because of my husband's mobility issue, we got an ADA compliant room with roll-in shower. Even though the room is next to the door going to the indoor pool area,...More
Response from Shilah J | Property representative |
The indoor pool is heated, if you request the front desk 30 minutes before your swim they will turn the heat up and it will be extra warm. We typically serve waffles, scrambled eggs, a form of breakfast meat sausage, bacon... More
The indoor pool is heated, if you request the front desk 30 minutes before your swim they will turn the heat up and it will be extra warm. We typically serve waffles, scrambled eggs, a form of breakfast meat sausage, bacon, or ham, and tater tots for breakfast. We also have bagels, bread, muffins and pastries as well as cereal, yogurt, fruit and oatmeal.
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"Had a 2nd floor king size bed room facing front of hotel."