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Comfort Suites Mineral Wells

Traveller (23)
Room & Suite (26)
Dining (6)

About

Location
Cleanliness
Service
Value
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Golf course
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Quiet
HOTEL CLASS
107Reviews
66Photos
2Q+A
11Room tips
Traveller rating
  • 63
  • 18
  • 8
  • 8
  • 10
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
We checked in around 4 pm, and was not greated as a Diamond member. The tub in the room had hairs in it, and stained. The carpet could be vacuumed better. There is a problem with not enough hot water in the morning. I think they need to turn up the hot water heater. The hot
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Response from comfortmineralwells, Hotel Manager at Comfort Suites Mineral Wells
Responded yesterday
Hello Guest, Greetings from the Comfort Suites Mineral Wells. Thanks for the mixed feedback with the positives as well as otherwise. We are continuously improving and will definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.
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When you first approach it appears to be a fine choice hotel. You enter the lobby, one of the nicest I've seen in a Comfort Suites. The lady on the counter was awesome. first floor was being painted so we talk about the 2nd floor due to bad knees and cant walk much. She
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Response from comfortmineralwells, Hotel Manager at Comfort Suites Mineral Wells
Responded 14 Dec 2018
Dear Esteemed Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. Our sincere apologies. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager.
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Room was filthy and needs updated badly. The walls are paper thin, so much so, that I could hear the televisions in the adjacent rooms making it very hard to sleep both nights that I was there. There was hair in the sink and shower, gross! The front desk guy didn’t even
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Response from comfortmineralwells, Hotel Manager at Comfort Suites Mineral Wells
Responded 8 Dec 2018
Dear Valued Guest, Greetings from the Comfort Suites, Mineral Wells. We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.
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We really enjoyed our overnight stay at this Comfort Inn. It is pet friendly which was very nice and convenient for pets. The rooms were clean and spacious. The bed was very comfortable and the pillows were great. The breakfast was a full breakfast with biscuits and gravy eggs
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Response from comfortmineralwells, Hotel Manager at Comfort Suites Mineral Wells
Responded 16 Nov 2018
Dear Guest, Thanks for your comments. I’m pleased that you would recommend this property and that you found our hotel to be a nice place to stay. It’s always a great satisfaction to know that you had a great and comfortable stay with us! We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Hotel Manager
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The room was beautiful and the bed was so comfortable. Staff was nice. Water pressure in the shower was great. If you like an AC that is cold and loud- which I do.... because it drowns out any outside noise, this is the place to stay. Had a great nights sleep!!!
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Response from comfortmineralwells, Hotel Manager at Comfort Suites Mineral Wells
Responded 19 Jul 2018
Dear Guest, Above all, let me say thank you. We sincerely value your kind feedback because we try our best with every guest. I’m glad we were the right hotel for you during your recent stay and that so many aspects of your stay pleased you. We enjoy serving guests and hope you will return frequently in the coming months and years. We look forward to serving you again. Sincerely, Hotel Manager
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Missing tiles
Unidentifiable substance on wall
Patch by from door
Old chair
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123456
The indoor pool is heated, if you request the front desk 30 minutes before your swim they will turn the heat up and it will be extra warm. We typically serve waffles, scrambled eggs, a form of breakfast meat sausage, bacon, or ham, and tater tots for breakfast. We also have bagels, bread, muffins and pastries as well as cereal, yogurt, fruit and oatmeal.
0 votes
"Unfortunately I do not think they insulated the walls between the rooms. You hear everything."
"Had a 2nd floor king size bed room facing front of hotel."
"Look before you commit"
"all rooms are nice I was in 312 king suite very nice and affordable"
"All rooms are very spacious"
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PRICE RANGE
US$52 - US$95 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasMineral Wells
NUMBER OF ROOMS
60
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