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Comfort Inn & Suites Monahans

35 reviews
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Traveller (6)
Room & Suite (15)
Dining (3)
Overview
  • Excellent29%
  • Very good20%
  • Average11%
  • Poor20%
  • Terrible20%
10 Nov 2017
“Price Gouging for "motel 6" quality - Run away from this one as fast as you can!”
24 Jun 2017
“Poor staff and customer service.”
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (35)Write a Review
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1 - 5 of 34 reviews
Reviewed 10 November 2017

Yes the day and time you can still experience major price gouging from a so-called national motel. The pricing was 4-5 times that of the motel room of the same quality. room had not been cleaned properly from the last misfortunate guest. Staff were rude.

1  Thank reeco1
Reviewed 24 June 2017 via mobile

We stayed at this hotel en route to Big Bend. We selected this hotel based on convenience to the freeway. Our reservation initially was for 2 rooms and was booked months in advance. Prior to our trip, I had to cancel one of the rooms....More

1  Thank Jamie O
Response from TXC21, General Manager at Comfort Inn & Suites MonahansResponded 13 July 2017

Jamie, While it was a pleasure having you here as our guest, your feedback regarding the billing and cancellation caught my attention. I am extremely sorry that you do not agree with our policies regarding the second guaranteed reservation you had and rest assured I...More

Reviewed 28 January 2017

Attempted to address my concern with management regarding the fact that the staff had taken my cash payment for the room AND billed my card, but was told: a) it was just a hold that would be lifted; b) management was on a cruise and...More

1  Thank dixiedm
Reviewed 12 September 2016 via mobile

I've stayed here 3 times and I'm very comfortable. The people are always friendly and helpful and the check on process is quick. Very large room and an indoor pool and spa which is the main reason I stay here.

Thank mbills0714
Reviewed 11 June 2016 via mobile

This hotel has the potential of being something great. Unfortunately, the cleanliness and routine maitenance of the facility is lacking. Upon entering our room we found the room to be very hot and humid. Luckily the ac unit worked. The walls of our room were...More

Thank David H
Response from TXC21, Manager at Comfort Inn & Suites MonahansResponded 13 June 2016

Mr. David, We want to thank you for taking your time to write a review. It was good to hear that our front desk, Lisa, did an amazing job! It always makes us happy to hear that our friendly staff are always doing their best...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$161 - US$368 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$161 - US$368 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (6)
Room & Suite (15)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Sleep in your car for a better experience."
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"2nd floor was nice."
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"No room service, no restaurant at this location"
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"the rooms with a jacuzi were wonderful ~"
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