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This hotel is old and they don’t pay attention to any maintenance. Every time we have stayed there we’ve had multiple maintenance issues and nothing gets fixed. Hotel is noisy. Dont stay on 1st or 2nd floor, you will hear people above you walking around...More
I stay here a lot for work. They are so nice here. They recognize me and are always so nice and accommodating. This hotel is always clean and is in very good condition. They have a breakfast and a work area
Place seemed very clean. We did find a roach in our bathroom which didn't let me get much sleep. Tile was cracked in the bathroom. Other than that it was a nice hotel. Breakfast was ok... Eggs were slightly crunchy. Applebee's is right next door,...More
Thank Crystal V
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & SuitesResponded 3 weeks ago
Hi Crystal V,
Thank you for taking the time to express your thoughts and concerns. Our goal is to ensure that each guest stay is an excellent one. I am glad to learn you found our hotel clean.
I am so sorry for issue you...More
This hotel was a pleasant surprise. It is convenient to get to - right off the interstate with restaurants within walking distance. The room was clean. The bed was comfortable and had a selection of soft or firm pillows. The front desk was polite and...More
This hotel desperately needs an update. Tiles in the bathroom were nasty and towels were dingy yellow. Our bathroom had only two half rolls of toilet paper! Guests should have new rolls. The breakfast was average but the staff was very friendly. I prefer prepackaged...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & SuitesResponded 18 April 2018
It was our pleasure hosting your stay in Mount Pleasant, and thanks for sharing your thoughts!
We are very particular in the service of our hotel staff, breakfast selections, and pet care. This is why we're very glad you noticed our efforts on...More