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Fairfield Inn & Suites New Braunfels

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Fairfield Inn & Suites New Braunfels
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197 Reviews from our TripAdvisor Community

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Showing 194: English reviews
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Fort Worth, Texas
Reviewed yesterday NEWvia mobile

We were just here for one night. We got in late and went straight to our room. We got a suite with two queen beds. The room was nice and cool with extra towels and pillows as per our requests and the beds were comfortable. Breakfast had a nice assortment of sausage, eggs, muffins, fruit, yogurt and toast. The staff...

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Helpful?
Thank Julia_Bulia67
Reviewed 1 week ago

I travel many months out of the year and stay in hotels most of the time. I know sometimes it's the little things that make a stay comfortable and I ended up staying here for a week!! ront desk staff is so helpful and kind, callie and Nicole went out of their way to be accommodating. twice a week they...

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Thank carrie W
Kaysville, Utah
Reviewed 1 week ago via mobile

We stayed on the top floor closest to the freeway. Noisy, but hey, what do you expect? It is next to the freeway! Beds were very good, the pillows were divine. Everything was nice and clean. Very good breakfast in the morning. Only real problem we had was cold showers in the morning. They knocked off some of the cost...

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Helpful?
Thank Don W
Denton, Texas
Reviewed 5 weeks ago via mobile

Staff was friendly and the rooms were very clean and modern. Love the showers! The hotel is close to everything you'll want to do. The area offers Uber, which we highly recommend if your going out to Gruene.

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1Thank Diann O
Reviewed 17 February 2017 via mobile

Ok so I'm not a member of the Marriott rewards or anything of the sort. Even though not a member the girls at the front desk wouldn't make you feel any other way. Great help and a wonderful cheerful smile is what I would get during my entire stay. Specially with the late shift when getting back from a hard...

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1Thank Oscar R
New Market, Tennessee
Reviewed 13 February 2017

Having an Excellent stay, and then there was a fire in the building. During the fire the staff (Karen and Cali) were fantastic. They tried to keep everyone happy and taken care of. The fire happened during the manager's reception and because of that, they moved it outside with the people. During the stay prior to that Nicole took care...

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1Thank Robert V
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Thank you Robert V I am so happy you enjoyed your stay with us at the Fairfield Inn & Suites New Braunfels during your visit to our area. I am very sorry about what happened during our reception but I am glad everyone was safe and my staff was accommodating through it all. Unfortunately someone improperly disposed their cigarette and...

Lake Charles, Louisiana
Reviewed 4 February 2017

my name is kecee lewis when i stayed at the fairfield in i did not get to enjoy the extras that yall offered because i just came out of the hospital i was in the wost pain of my life i could not stand ms kallie helped me to my room called me several times to check on me she...

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Helpful?
Thank kecee911
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Hi kecee911, Thank you for choosing to stay with us during your visit to New Braunfels. I am so happy to hear Kallie and my staff we accommodating and kept you comfortable. Hopefully during your next visit you will be able to enjoy your stay a little more. Thank you again and have a great day.

Fresno, California
Reviewed 3 February 2017

This well-located, New Braunsfels, Texas hotel is right off of I-35 about 25 miles north of San Antonio. It had great ease of access to the highway as well as to the tourist attractions in the area. Those include summertime rafting trips down the local rivers as well shopping in the Outlet Mall located just to the north in San...

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Helpful?
Thank cpcummings
Cynthia V, Front Office Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Thank you so much cpcummings! We enjoy hearing these comments from ours guest! Thank you for choosing to stay with us here at the Fairfield Inn & Suites New Braunfels during your visit to our area and for taking the time to share your experience with everyone. We hope to see you again soon!! Have a great day!!

Reviewed 1 February 2017 via mobile

I wS very pleased with my stay at the Fairfield Inn. The staff was extremely service oriented. The fitness center was good. The room was comfortable and clean. The complimentary breakfast was fresh and tasty. I'm an oatmeal guy and they had it. I highly recommend.

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Thank Dalen K
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Thank you so much Dalen K! I am happy to hear you enjoyed your stay with us the Fairfield Inn & Suites New Braunfels! I am also glad we had the oatmeal for you with all the toppings! We hope to see you again and have a great day.

Dallas, Texas, United States
Reviewed 29 January 2017

As a busy day comes to an end, you remember that you are actually heading out of town, again... Recalling that you have no reservation, a call was placed and that is where the story begins..... Kallie answered the call, listened deliberately to my inquiry, my query and my issue and took it upon herself to take action on each...

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Helpful?
Thank David0621
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Thank you David0621 for taking the time to share your experience about your most recent stay at the Fairfield Inn & Suites New Braunfels. I love hearing that my staff members you encountered during your stay went above and beyond to make your stay an enjoyable one! I am truly blessed to have such a great staff! Thank you again,...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites New Braunfels staff and other travellers.
4 questions
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Lake Charles, Louisiana
8 months ago
Austin, Texas
over a year ago
Austin, Texas
over a year ago

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Questions? Get answers from Fairfield Inn & Suites New Braunfels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a microwave in your room if you need one”
 of 5 bubbles 143carriew, 17 Mar 2017 | Read review
“All rooms are good. I have stayed there multiple times”
 of 5 bubbles rvaughn118, 13 Feb 2017 | Read review
“Highest floor is probably quieter.”
 of 5 bubbles shirleypP6391AL, 21 Sep 2016 | Read review
“Ask for rooms AWAY from the interstate!”
 of 5 bubbles cindywilliams314, 17 May 2016 | Read review
“away from elevators. Somewhat think walls.”
 of 5 bubbles billp25, 16 Dec 2015 | Read review
5 of 5