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Hampton Inn & Suites New Braunfels

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Traveller (22)
Room & Suite (14)
Dining (5)
Overview
  • Excellent54%
  • Very good27%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“front desk”(54 reviews)
“great hotel”(25 reviews)
“business trip”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Offers from Hampton Inn & Suites New Braunfels
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites New Braunfels
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (451)
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444 results
Traveller rating
232
123
57
19
13
Traveller type
Time of year
LanguageEnglish
232
123
57
19
13
Show reviews that mention
All reviewsfront deskgreat hotelbusiness tripparking lotbed was very comfortablehot breakfastbreakfast areaclean roomseasy accesswould definitely stay here againfree breakfastgreat roomsan marcosnice staywater parkthe riverduvet
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1 - 5 of 444 reviews
Reviewed yesterday via mobile

This hotel is amazing! We were staying at Schlitterbahn Resort and after midnight we noticed some really disgusting things so we left and booked a late night room here. I am SO glad we did! It is so much nicer & cleaner than Schlitterbahn! I...More

Thank tracy a
Hotel's Favourite
Reviewed 3 October 2017

You will not go wrong at Hampden Inns. Clean, comfortable, professions friendly staff, good breakfast with lot of variety, safe environment, quick check in. Beds and pillows are great! Can be pricey compared to other hotel chains, but its a trade off for the quality...More

Review collected in partnership with Hampton
Thank Cookinrobin
Reviewed 2 weeks ago via mobile

I stay nearly exclusively at Hilton properties, and traveling for work means I stay at lot of Hamptons. I had to stay at this one (nearly an hour outside of San Antonio) for work in San Antonio because of the price of hotels for the...More

Thank AlluraTheirin
Response from FrontDesk_GM, General Manager at Hampton Inn & Suites New BraunfelsResponded 2 weeks ago

Dear Allura, Thank you for taking the time to bring your concerns to our attention so that we might address them for future guests. We are aware that you have many choices when picking a hotel, and we thank you for choosing to stay with...More

Reviewed 2 weeks ago

The staff was friendly and helpful on arrival and at departure, but I can't recommend this hotel due to the condition of the room. It appeared that the guest before us had had a malfunction with a food container. What appeared to be white icing...More

Review collected in partnership with Hampton
Thank Amy M
Response from FrontDesk_GM, General Manager at Hampton Inn & Suites New BraunfelsResponded 2 weeks ago

Dear Amy, Guest satisfaction is important to us so we're sorry to hear you felt aspects of your stay could have been better. While we're glad our friendly staff made you feel welcome, we're sorry for any concerns about cleanliness as well as any issues...More

Reviewed 4 weeks ago

Long black hairs in bathtub and on bathroom floor. Sink didn’t drain. Very low water pressure and waterpic showerhead was clogged - so there was nearly no water to shower with. Very lumpy pillows! Bland breakfast... Definitely not up to Hampton standards. Very disappointing!More

Review collected in partnership with Hampton
Thank Cheetah1011
Response from FrontDesk_GM, General Manager at Hampton Inn & Suites New BraunfelsResponded 4 weeks ago

We appreciate you being a brand loyal guest and we're sorry you felt your stay with us did not live up to your expectations. Please accept our apologies for any issues with the bathroom fixtures and cleanliness. We're also sorry for any disappointment with the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$109 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in New Braunfels
#2 Business Hotel in New Braunfels
#4 Romantic Hotel in New Braunfels
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in New Braunfels
#2 Business Hotel in New Braunfels
#4 Romantic Hotel in New Braunfels
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (14)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Richard T
30 November 2016|
AnswerShow all 4 answers
Response from Shannon M | Reviewed this property |
Sorry I am not sure as we do not have any pets. I would call the hotel to check.
0
Votes
JudgeBES
9 February 2015|
AnswerShow all 2 answers
Response from WSargent | Reviewed this property |
They don't give military discounts!
0
Votes
ntabor
26 December 2014|
AnswerShow all 4 answers
Response from 42heaven | Reviewed this property |
Small outdoor
0
Votes
Room Tips
"Get a high room to prevent noise from anyone walking above."
Read review
"When traveling to WurstFest, this is a great place to stay."
Read review
"Top floor is HOT in the summer"
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"I stayed in 418 so I believe all even number rooms would be inside facing pool"
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