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Quality Inn & Suites

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86 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Austin, Texas
Reviewed 3 weeks ago

A group of 50+ of us rented many of our rooms in this hotel. We were allowed to mingle and meet though out the public areas and they even allowed us to bring our BBQ Trailer for our reunion BBQ outside. The staff was great and very friendly. The rooms were large and very comfortable. The hotel was very clean...

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Thank RivRunOwnerESTK8626
Rockport
Reviewed 4 weeks ago via mobile

I checked out of the hotel today and when I got home I realized I left a shirt in the closet. I called the hotel to have them ship it to me, but that wasn't possible anymore. I told the woman that answered that I left my shirt and she replied, "well if we find it, we'll can call you."...

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Thank gloriarod32
Dallas, Texas
Reviewed 6 September 2016

The overall stay was just fine. No complaints here. The hotel is right off I-35 and close to the Comal river (where we went tubing) and to the San Marcos outlets. No signs of bed bugs. The breakfast was decent.

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Thank CWa93
Reviewed 27 August 2016 via mobile

The smell in the place is bad. Smells like stale cigarettes. The room and hotel are not the same as the photos. The air conditioner is poor. When we pulled up to hotel we checked to see if there was a way to get a refund. I would not recommend a stay here.

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Thank NikkiA3
Plano, Texas
Reviewed 8 August 2016 via mobile

I was slightly optimistic that this place would be decent when I first booked. That all disappeared the first time I walked down the hallway leading to our room. I don't normally feel unsafe when in a hotel, but it was different. The rooms felt dirty, especially the beds! There was a cigarette burn on our comforter (see picture) and...

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Thank Jon A
Clearwater, Florida
Reviewed 26 July 2016 via mobile

The Quality Inn on Frontage Road off of I-35 is a misnomer. It started off with us checking in early and being allowed to, but our supposed room was not even ready yet. Then, after being transferred to another room, we discovered that our room was half renovated, mixed with old and new fixtures and a bathroom in shambles. It...

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Thank lcally12
Reviewed 2 July 2016 via mobile

My husband and I booked a room with this hotel from Friday July 1, 2016 to Sunday July 3, 2016. We went down for breakfast about 9:15 am and went back to our room about 9:30-9:45 am. When we got back to our room it had been cleaned, we didn't think anything of it until I went to grab my...

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Thank Emmyloujones90
Shreveport, Louisiana
Reviewed 27 June 2016

This hotel has the most uncomfortable beds I have ever stayed in. The help look like very young kids. I would not stay there again. The coffee pot still had old grinds in it. The location was not bad but the facility was not up to par.

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Thank romron
Reviewed 17 May 2016

For several years we (as a family) have really enjoyed staying at Sleep Inn, part of this chain. Particularly the one in Laurel, MD outside of DC. We decided to stay at this hotel instead of where we usually stay, Homewood Suites in San Antonio, because it was close to a golf tournament my son and I were participating in....

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1Thank Terry R
Tecumseh, Oklahoma
Reviewed 9 May 2016

The hotel is being renovated, so I guess the room we had was not completed yet. The staff was very friendly and helpful, however the room was no clean, the stool was not mounted to the floor on 1 side, the shower rod was pulled out on 1 side and the blow dryer did not work and the bedding had...

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Thank Oklahoma

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn & Suites New Braunfels offers a free hot breakfast buffet, exercise room, indoor pool, free high speed internet and all of the other amenities you are looking for to make your stay enjoyable in New Braunfels. We are minutes from Schlitterbahn and all of the attractions New Braunfels has to offer. ... more   less 

Additional Information about Quality Inn & Suites

Address: 1533 N Interstate 35, New Braunfels, TX 78130-2818 (Formerly Hawthorn Inn)
Region: United States > Texas > New Braunfels
Price Range: £49 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Quality Inn And Suites
Quality Hotel New Braunfels
Quality Inn New Braunfels
New Braunfels Quality Inn
Quality Inn & Suites New Braunfels, Texas
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a different hotel”
 of 5 bubbles terryr830, 17 May 2016 | Read review
“Don't stay!”
 of 5 bubbles Grandm0mmy, 27 Feb 2016 | Read review
“rooms are large and kids under 17 can stay in same room as parents free. We weren't told that and booked 2.”
 of 5 bubbles SusanJimmy, 30 Oct 2015 | Read review
“We liked being on the 3rd floor.”
 of 5 bubbles jabdab_13, 19 May 2015 | Read review
“Located just north of New Braunfels but still in the city. Close to San Marcos for those that want to shop at the Outlet malls.”
 of 5 bubbles 281LisaG, 4 Feb 2015 | Read review
5 of 5
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