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Quality Inn & Suites

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88 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Florida, Massachusetts
Reviewed 20 July 2013

I could not believe for Choice Hotels where I trust the name behind the sign it was as dirty as it was. Filthy was more like it. I can start with walking into our room trash all along the floors in the carpet, the elevator was very dirty, apparently floors are hard for them to clean. The room we thought...

Thank julie2doug
Reviewed 25 June 2013

Not too far from water park but the hotel is old and smelly, breakfast area is small and very crowded and we had to spend over $ 120 on breakfast for the 2 days we had to stay there. I think they need to lower their prices or change their name, quality should not be part of their name.

Thank Manny13trip
Houston, TX
Reviewed 20 February 2013

The Quality Inn New Braunfels is well located and easy to find. The hotel was clean, but showed its, which I estimate at 15-20 years. The beds were comfortable and we enjoyed our stay. On the downside, breakfast was disappointing. I went to make a waffle, but the batter had separated. I'm not sure what caused that, but I ate...

Thank steverk1
Gladewater, Texas
Reviewed 10 September 2012

We checked in to what we thought was a non-smoking room. Upon entering the room, we discovered it was a smoking room. Eventhough the agency we made our reservations with would not allow the reservation to be changed, the front desk clerk was able to override the system to get us a non-smoking room. She was able to help us...

Thank AntiqueTraveler303
Fraser, Colorado
Reviewed 27 July 2012

We stayed there last night. Had a long day in Houston, only checked in at 11:30pm. Carpets had a musty smell but the beds and everything else was clean and neat. Good valuefor money if you have kids and just want to sleep.

Thank LunaLii
Houston, Texas
Reviewed 25 July 2012

Went up for a trip to Schlitterbahn and stayed 2 nights. The room was large, a/c worked great but there was black mold in the bathroom. Walls were really thin mand the tv was too dark to see. Might stay again.

Thank rhicks57
Grapevine, Texas
Reviewed 2 July 2012

My family and I stayed at the Quality Inn & Suites last week. We had three rooms and each one of them was worse than the others. The hotel smelled of sewage. My shower had black mold in one corner. One room the air conditioning didn't work, the other the tv was too dark to see. The manager knows of...

3Thank nelllang507
Mesquite, Texas
Reviewed 27 June 2012

We had a fun day in the sun tubing down the river but weren't sure we were going to stay the night. We walked in to Quality Inn with no reservations. The very helpful front desk girl gave us a great rate in a great room, and was able to give us neighboring rooms so we could be close to...

Grand Prairie, Texas
Reviewed 29 May 2012

Room was good size and clean with a microwave and fridge. A/C unit was very noisy. A very bright light shines on the side of the building and illuminates the room even with curtains drawn. Walls are thin and unfortunately we stayed here on Memorial weekend. The whole area tends to attract river tubers and they can get quite rowdy....

1Thank jls263
Hilltop Lakes, Texas
Reviewed 20 May 2012

We stayed the night here during a trip to Schlitterbahn. We checked in after a long hot day in the sun and the staff was very nice and check-in was fast. The pool and hot tub were inside but were very comfortable. The temperature of both was very nice. They had some windows open in the pool area so it...

1Thank 1aaron

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn & Suites New Braunfels offers a free hot breakfast buffet, exercise room, indoor pool, free high speed internet and all of the other amenities you are looking for to make your stay enjoyable in New Braunfels. We are minutes from Schlitterbahn and all of the attractions New Braunfels has to offer. ... more   less 

Additional Information about Quality Inn & Suites

Address: 1533 N Interstate 35, New Braunfels, TX 78130-2818 (Formerly Hawthorn Inn)
Region: United States > Texas > New Braunfels
Price Range: £52 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Quality Inn And Suites
Quality Hotel New Braunfels
Quality Inn New Braunfels
New Braunfels Quality Inn
Quality Inn & Suites New Braunfels, Texas
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beware of Unprofessional staffers”
moussonhill, 14 Apr 2017 | Read review
“Find a different hotel”
terryr830, 17 May 2016 | Read review
“Don't stay!”
Grandm0mmy, 27 Feb 2016 | Read review
“rooms are large and kids under 17 can stay in same room as parents free. We weren't told that and booked 2.”
SusanJimmy, 30 Oct 2015 | Read review
“We liked being on the 3rd floor.”
jabdab_13, 19 May 2015 | Read review
5 of 5