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BEST WESTERN Inn & Suites

PricelineUS$95*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$114*
US$95*
US$96*
US$96*
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350 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Paris, France
Reviewed 23 October 2016

The attendant was very welcoming, the room clean and large and the situation convenient, easy to find. We came back again later in the month as we were attending concerts in the area. We'll come back in our futur travels in Texas.

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Helpful?
Thank Dominique G
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for taking the time to leave your review. We are always pleased to receive high praise from returning guests. We look forward to seeing you again soon. Becky Alizadeh Guest Relations Manager nbhospitality@yahoo.com

Tyler, Texas, United States
Reviewed 18 October 2016

Had a great stay at this hotel. The staff was very friendly and helpful. I just wish I had gotten their names. The nice lady breakfast attendant was extremely nice and made sure that we had everything we needed. Also the breakfast was good, especially the sausage patties. The room was clean and had comfortable beds. Hotel was easy to...

Review collected in partnership with Best Western
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Helpful?
Thank Jane P
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for choosing to stay with us at Best Western Inn and Suites in New Braunfels. Thank you again for taking the time to leave us a wonderfully positive review and for your kind words regarding our breakfast attendant. I'll be sure to pass them along to her. We're pleased your stay with us was so enjoyable and we...

Roswell, New Mexico
Reviewed 13 October 2016

It was ok but had parking outside room . old fashion room . clean and breakfast good but would have stayed at comfort suites instead . It cost only 10 dollars more. Prefer indoor hallways more than door on outside and stairs. Probably won't stay there again I like hotels with indoor hallways and elevators and indoor pools etc.

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1Thank NMWildfire
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for taking the time to leave your review. We are a property that has both rooms that open up from an outside entrance and those that open up inside an interior corridor. Perhaps next time you'll consider staying in one of our executive/suites and you will enjoy your stay more. Thank you for staying with us. Becky Alizadeh...

Tomball, United States
Reviewed 28 September 2016

Room was in excellent condition and the continental breakfast was better than most for the price. Overall it was a pleasant experience. I would recommend The Best western to anyone looking for a good value.

Review collected in partnership with Best Western
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Helpful?
1Thank Richard B
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for choosing to stay with us at Best Western Inn and Suites in New Braunfels. Thank you again for taking the time to leave us your review We're pleased your stay with us was enjoyable and we hope to see you again in the near future. Becky Alizadeh Guest Relations Manager nbhospitality@yahoo.com

Baytown, Texas
Reviewed 25 September 2016 via mobile

The Western has come a long way. The rooms were very clean. No blankets. ...you had to ask for one. Very good shower pressure. Average breakfast. Cable stations don't lineup with the guide on tv. No elevator for anyone that is handicap. Rooms had fridge and microwave.

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Helpful?
1Thank Marijane H
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you leaving your review. To be clear, we DO have handicap accessible rooms downstairs on the first floor. Had you been in need of one, we would have gladly accommodated you by switching your reservation into one. The blankets on our beds come sandwiched in between the sheets that are on the bed. They are easy to overlook at...

Reviewed 23 September 2016

We have stayed in this hotel on previous occasions. The staff is always friendly and helpful. The rooms are always clean. The breakfast is hot and fresh with a good variety. The pool was clean and there were tools provided poolside.

Review collected in partnership with Best Western
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Helpful?
1Thank elroys588
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for taking the time to leave your review. We are always pleased to have return guests stay with us with such positive things to say. We look forward to seeing you again. Becky Alizadeh Guest Relations Manager NBHospitality@yahoo.com

hebron, ky, United States
Reviewed 23 September 2016

good pool and pool area, good breakfast, above average room, good staff, exterior doors, quiet atmosphere, location is perfect for surrounding entertainment, close enough to austin for day trip, close enough to san antonio close enough for day trip. Plenty of restaurants within short distance

Review collected in partnership with Best Western
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Helpful?
1Thank Paul K
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for staying with us and for taking the time to leave your review. We are pleased you enjoyed your stay. We look forward to seeing you again. Becky Alizadeh Guest Relations Manager nbhospitality@yahoo.com

United States
Reviewed 15 September 2016

I made reservations on line. Upon arrival the clerk checks us in and explains what stairs to take. I asked about the elevator, she said we don't have one. I said my daughter is expecting and I am not able to carry luggage up stairs. She said she could relocate us. She checked and the only thing left was the...

Review collected in partnership with Best Western
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Helpful?
Thank Michael F
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for your feedback of our location in New Braunfels, TX. We are sorry to hear about the issues you experienced with the lack of stairs. We do have handicap accessible rooms located on our bottom floor. I believe you were offered a handicap room that was at the executive/suite level which does come with a slightly higher price...

Reviewed 11 September 2016

We always choose this Best Western when in town or when we have extra family staying in the area. The staff is always friendly. The hotel is centrally located and well appointed. Breakfast is great. Overall it's a fabulous value. We think you'll like it :D

Review collected in partnership with Best Western
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Helpful?
2Thank Caroline E
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for staying with us, and thank you for this review. We continually love to hear feedback on how we can improve on our guests expectations. In your case, I am happy to hear you are continuing to be satisfied with your stays here. We look forward to seeing you again. Thank you, Becky Alizadeh nbhospitality@gmail.com

Montgomery, Texas
Reviewed 9 September 2016

Room was clean and cool when we got there! We had no complaints except that we paid $135 on Sunday night and when we called to come a day early on Saturday they charge was a whopping $179. Definitely not a 5 star hotel to be charging that price but we did it anyway because we didn't have a choice...

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1Thank mstneel
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for this review of our site, and thank you for choosing to stay with us. I am truly honored to hear of the great service and facilities you had during your stay with us. You, along with all of out other guests, are always our priority. Becky Alizadeh Guest Relations Manager nbhospitality@yahoo.com

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inn & Suites staff and other travellers.
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over a year ago
Houston, Texas
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Questions? Get answers from BEST WESTERN Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room on the back side away from the interstate. The front rooms are not loud but you can hear the traffic.”
nysstexas, 22 Mar 2017 | Read review
“All floors are good”
, 27 Feb 2017 | Read review
“Pick a room or park near the stairs as there is no elevator.”
BengalTexans, 9 Aug 2016 | Read review
“get a room close to the lobby so you can take breakfast to yuor room if the loby is full of hungry travellers”
kpegues, 7 Aug 2016 | Read review
“They have both inside & outside access rooms.”
carrot9936, 23 Jul 2016 | Read review
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US$95* /night
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Prices are for 1 room, 2 adults
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