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TownePlace Suites Dallas Plano

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Traveller (33)
Room & Suite (27)
Dining (5)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
Property amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Business Centre with Internet Access
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Room features
Suites
Kitchenette
Non-Smoking Rooms
Microwave
Air Conditioning
Good to know
HOTEL STYLE
Quiet
Family
HOTEL CLASS
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Location
Full view
Getting there
Love Field15 mi
Dallas/Fort Worth International Airport18 mi
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Reviews (142)
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140 results
Traveller rating
47
42
21
16
14
Traveller type
Time of year
LanguageEnglish
47
42
21
16
14
Show reviews that mention
All reviews full kitchen waffles breakfast room fitness area lots of parking two bedroom suite an older hotel coffee maker stay there again front desk staff free breakfast staff was friendly dishwasher sofa cereal preston business
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1 - 5 of 140 reviews
Reviewed 3 weeks ago

Perhaps my review wouldn't be so low if I didn't stay in a TownePlace Suites in Sunnyvale two weeks prior. This was nowhere near the same experience. On the outside, the hotel looks fine, but inside, it needs an overhaul. I immediately noticed the difference....More

Thank Thurms-on-the-Go
Response from MarcellaW94, Manager at TownePlace Suites Dallas PlanoResponded 2 weeks ago

Dear Traveler, Thank you for taking the time to provide your valuable feedback. Rest assured your concerns has been passed on to management and we are diligently working to resolve these issues very soon.

Reviewed 27 September 2018

Room smell musty, so bad that my sox got wet by walking on the rug. Replied to the "welcome email" with my issue and no feedback or offer to do anything. Also the air condition was loud. I provided the same feedback when I check...More

Thank NikiF
Response from MarcellaW94, General Manager at TownePlace Suites Dallas PlanoResponded 27 September 2018

Dear NikiF, Thank you for taking the time to share your valuable feedback. It has come to my attention that the condition during your recent stay did not meet your expectations. For this, I sincerely apologize. The experience you described is not characteristic of the...More

Reviewed 5 September 2018

I stayed here while looking for an apartment. Nice hotel with all the amenities that you need while having a longer stay. It is an older hotel but don't let that fool you. The hotel staff was accommodating and very friendly.

Thank Jeremy A
Response from Marcella W, General Manager at TownePlace Suites Dallas PlanoResponded 7 September 2018

Hello Jeremy, Thank you for your review and for mentioning great things about the staff. I am very glad to hear that we made your stay pleasant. Looking forward to seeing you again soon.

Reviewed 30 August 2018 via mobile

This place has wonderful service. I love the fact I have a full kitchen in my room, complete with oven and fridge. I have a good sized desk for when I work. There is a adequate gym. The place is well kept with lots of...More

Thank Sushila N
Response from Marcella W, General Manager at TownePlace Suites Dallas PlanoResponded 3 September 2018

Dear Sushila, Thank you for taking the time to review your stay with us. I am very pleased that you enjoyed your stay us ! I hope your next stay is right around the corner, please don't hesitate to call us if there is anything...More

Reviewed 13 August 2018

Per front desk staff the day I checked in, this hotel is in renovation mode (AND BOY DOES IT NEED IT!!). Location to my event for that week was perfect. All staff we were in contact with were great (personable, friendly). However, our 2nd room...More

Thank plainerjane
Response from Marcella W, General Manager at TownePlace Suites Dallas PlanoResponded 14 August 2018

Dear Plainerjane, I want to thank you for staying with us and for mentioning great things about our staff ! Nevertheless, cleanliness is a key priority for our hotel and I am very sorry that the room fell short of your expectations. As you pointed...More

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Questions & Answers
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ChilitaMom
28 August 2017|
AnswerShow all 3 answers
Response from Kyle T | Reviewed this property |
I would call the front desk and ask for a real manager. They may answer but if affirmative, ask for a follow up in writing (email) confirming that. The owners are obviously not on site. Personally, I'd never let my dog stay... More
1
Vote
Beverly J
5 October 2015|
Answer
Response from Marriott TowneP... P | Property representative |
Good Morning Beverly, We only offer the shuttle service for 5 miles around the hotel for business purposes. The DFW airport is around 26 miles away from the hotel and Love Field Airport is around 21 miles away from the... More
0
Votes
Room Tips
"stay on second floor and hope for the best"
NikiF
26 Sep 2018
Read review
"VIEW your assigned room first for mold and mildew issues."
plainerjane
13 Aug 2018
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"Some rooms face the pool - and might be noisier but everything was pretty quiet during my stay."
229cherip
2 Aug 2018
Read review
"Suites on the end and high floor."
S7330LQkennethk
30 Mar 2018
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PRICE RANGE
US$89 - US$141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
towneplace suites dallas plano hotel planotowneplace suites plano
LOCATION
United StatesTexasPlano
NUMBER OF ROOMS
106
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