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TownePlace Suites Dallas Plano

Traveller (33)
Room & Suite (27)
Dining (5)
Overview
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5005 Whitestone Ln Town Place Suites by Marriott, Plano, TX 75024-3003 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (143)
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LanguageEnglish
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1 - 5 of 141 reviews
Reviewed 2 days ago

I wish I would have read the previous reviews before booking this property. If you look at the recent reviews, the characterization that the property needs major renovations and is beyond dirty would be understatements. From the moment I entered the lobby it was obvious...More

Date of stay: January 2019
Thank Scott G
Reviewed 26 October 2018

Perhaps my review wouldn't be so low if I didn't stay in a TownePlace Suites in Sunnyvale two weeks prior. This was nowhere near the same experience. On the outside, the hotel looks fine, but inside, it needs an overhaul. I immediately noticed the difference....More

Date of stay: October 2018
Thank Thurms-on-the-Go
Response from MarcellaW94, Manager at TownePlace Suites Dallas PlanoResponded 28 October 2018

Dear Traveler, Thank you for taking the time to provide your valuable feedback. Rest assured your concerns has been passed on to management and we are diligently working to resolve these issues very soon.

Reviewed 27 September 2018

Room smell musty, so bad that my sox got wet by walking on the rug. Replied to the "welcome email" with my issue and no feedback or offer to do anything. Also the air condition was loud. I provided the same feedback when I check...More

Date of stay: September 2018
Thank NikiF
Response from MarcellaW94, General Manager at TownePlace Suites Dallas PlanoResponded 27 September 2018

Dear NikiF, Thank you for taking the time to share your valuable feedback. It has come to my attention that the condition during your recent stay did not meet your expectations. For this, I sincerely apologize. The experience you described is not characteristic of the...More

Reviewed 5 September 2018

I stayed here while looking for an apartment. Nice hotel with all the amenities that you need while having a longer stay. It is an older hotel but don't let that fool you. The hotel staff was accommodating and very friendly.

Date of stay: September 2018
Thank Jeremy A
Response from Marcella W, General Manager at TownePlace Suites Dallas PlanoResponded 7 September 2018

Hello Jeremy, Thank you for your review and for mentioning great things about the staff. I am very glad to hear that we made your stay pleasant. Looking forward to seeing you again soon.

Reviewed 30 August 2018 via mobile

This place has wonderful service. I love the fact I have a full kitchen in my room, complete with oven and fridge. I have a good sized desk for when I work. There is a adequate gym. The place is well kept with lots of...More

Date of stay: August 2018
Thank Sushi_Scott
Response from Marcella W, General Manager at TownePlace Suites Dallas PlanoResponded 3 September 2018

Dear Sushila, Thank you for taking the time to review your stay with us. I am very pleased that you enjoyed your stay us ! I hope your next stay is right around the corner, please don't hesitate to call us if there is anything...More

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About
Description
Finding an ideal family-friendly hotel in Plano does not have to be difficult. Welcome to TownePlace Suites Dallas Plano, a nice option for travellers like you. More Guest rooms include many amenities such as a flat screen TV, air conditioning, and a kitchenette. The property boasts a pool and free breakfast, to help make your stay more enjoyable. If you are driving, free parking is available, and while at TownePlace Suites Dallas Plano, guests can go online with free wifi. Close to some of Plano's most popular landmarks, such as Prestonwood Baptist Church (5.4 km) and Historic Downtown Plano (9.9 km), TownePlace Suites Dallas Plano is a great destination for tourists. During your visit, be sure to check out one of Plano's popular burritos restaurants such as Mi Cocina, Fuzzy's Taco Shop, and Chuy's, all a short distance from TownePlace Suites Dallas Plano. If you are interested in exploring Plano, check out one of the children's museums, such as Crayola Experience, Play Street Museum, and The Interurban Railway Museum. TownePlace Suites Dallas Plano puts the best of Plano at your fingertips, making your stay both relaxing and enjoyable. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Breakfast included
Air Conditioning
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Restaurant
Hotel Style
Business
Room types
Suites, Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Hotel Style
Business
Room types
Suites, Kitchenette, Non-Smoking Rooms
Number of rooms
106
Price range
US$90 - US$151 (Based on Average Rates for a Standard Room)
Also Known As
Towneplace Suites Dallas Plano Hotel Plano
,
Towneplace Suites Plano
,
TownePlace Suites Dallas Plano Texas
Location
United States > Texas > Plano
Hotel class
Contact Information
Hotel Style
Business
Room types
Suites, Kitchenette, Non-Smoking Rooms
Number of rooms
106
Price range
US$90 - US$151 (Based on Average Rates for a Standard Room)
Also Known As
Towneplace Suites Dallas Plano Hotel Plano
,
Towneplace Suites Plano
,
TownePlace Suites Dallas Plano Texas
Location
United States > Texas > Plano
Photos
Traveller (33)
Room & Suite (27)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Nearby
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Questions & Answers
Ask a question
ChilitaMom
28 August 2017|
AnswerShow all 3 answers
Response from Kyle T | Reviewed this property |
I would call the front desk and ask for a real manager. They may answer but if affirmative, ask for a follow up in writing (email) confirming that. The owners are obviously not on site. Personally, I'd never let my dog stay... More
1
Vote
Beverly J
5 October 2015|
Answer
Response from Marriott TowneP... P | Property representative |
Good Morning Beverly, We only offer the shuttle service for 5 miles around the hotel for business purposes. The DFW airport is around 26 miles away from the hotel and Love Field Airport is around 21 miles away from the... More
0
Votes
Room Tips
"Choose a different property"
sc0ttgg
2 days ago
Read review
"stay on second floor and hope for the best"
NikiF
26 Sep 2018
Read review
"VIEW your assigned room first for mold and mildew issues."
plainerjane
13 Aug 2018
Read review
"Some rooms face the pool - and might be noisier but everything was pretty quiet during my stay."
229cherip
2 Aug 2018
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