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TownePlace Suites Dallas Plano

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Traveller (33)
Room & Suite (27)
Dining (9)
Overview
Hotel website
5005 Whitestone Ln Town Place Suites by Marriott, Plano, TX 75024-3003 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
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Reviews (140)
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138 results
Traveller rating
47
42
21
15
13
Traveller type
Time of year
LanguageEnglish
47
42
21
15
13
Show reviews that mention
All reviewsfull kitchenwafflesbreakfast roomfitness arealots of parkingtwo bedroom suitean older hotelcoffee makerfront desk stafffree breakfaststaff was friendlydishwashersofacerealprestonbusinesstoyota
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1 - 5 of 138 reviews
Reviewed 2 weeks ago

I stayed here while looking for an apartment. Nice hotel with all the amenities that you need while having a longer stay. It is an older hotel but don't let that fool you. The hotel staff was accommodating and very friendly.

Thank Jeremy A
Response from Marcella W, General Manager at TownePlace Suites Dallas PlanoResponded 2 weeks ago

Hello Jeremy, Thank you for your review and for mentioning great things about the staff. I am very glad to hear that we made your stay pleasant. Looking forward to seeing you again soon.

Reviewed 3 weeks ago via mobile

This place has wonderful service. I love the fact I have a full kitchen in my room, complete with oven and fridge. I have a good sized desk for when I work. There is a adequate gym. The place is well kept with lots of...More

Thank Sushila N
Response from Marcella W, General Manager at TownePlace Suites Dallas PlanoResponded 2 weeks ago

Dear Sushila, Thank you for taking the time to review your stay with us. I am very pleased that you enjoyed your stay us ! I hope your next stay is right around the corner, please don't hesitate to call us if there is anything...More

Reviewed 13 August 2018

Per front desk staff the day I checked in, this hotel is in renovation mode (AND BOY DOES IT NEED IT!!). Location to my event for that week was perfect. All staff we were in contact with were great (personable, friendly). However, our 2nd room...More

Thank plainerjane
Response from Marcella W, General Manager at TownePlace Suites Dallas PlanoResponded 14 August 2018

Dear Plainerjane, I want to thank you for staying with us and for mentioning great things about our staff ! Nevertheless, cleanliness is a key priority for our hotel and I am very sorry that the room fell short of your expectations. As you pointed...More

Reviewed 2 August 2018

Quiet and scenic location, yet quick access to Frisco, Plano & Allen, close to DNT, & 121. Pretty much everything was within 10 minutes of me. The management and staff was extremely accommodating, friendly and professional. Older hotel but clean and peaceful, with a smaller...More

Thank Cheri P
Response from Marcella W, General Manager at TownePlace Suites Dallas PlanoResponded 2 August 2018

Dear Cheri P, Thank you for your review and for choosing our hotel. We do take pride in catering to our guests needs at all times.I am very happy that you enjoyed your stay and we look forward to having you as a guest again...More

Reviewed 22 July 2018

This hotel is just average in every respect. The property is located in a quiet drive off of Preston Rd. The rooms were fine but it was my reservation that was wrongfully handled that got the rating that I gave. I had booked the 2...More

Thank tigurr
Response from Marcella W, General Manager at TownePlace Suites Dallas PlanoResponded 23 July 2018

Dear tigurr, Thank you for choosing to stay at the Towneplace Suites and providing your feedback. Providing the highest level of hospitality is our priority and I sincerely apologize for falling short of meeting your expectations. I have shared your feedback with the hotel team...More

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Breakfast included
Air Conditioning
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Restaurant
Hotel Style
Business
Room types
Suites, Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Hotel Style
Business
Room types
Suites, Kitchenette, Non-Smoking Rooms
Number of rooms
106
Price range
US$89 - US$144 (Based on Average Rates for a Standard Room)
Also Known As
Towneplace Suites Dallas Plano Hotel Plano
,
Towneplace Suites Plano
,
TownePlace Suites Dallas Plano Texas
Location
United States > Texas > Plano
Hotel class
Contact Information
Hotel Style
Business
Room types
Suites, Kitchenette, Non-Smoking Rooms
Number of rooms
106
Price range
US$89 - US$144 (Based on Average Rates for a Standard Room)
Also Known As
Towneplace Suites Dallas Plano Hotel Plano
,
Towneplace Suites Plano
,
TownePlace Suites Dallas Plano Texas
Location
United States > Texas > Plano
Photos
Traveller (33)
Room & Suite (27)
Dining (9)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Nearby
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Nearby RestaurantsSee all 1,028 restaurants in Plano
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Nearby AttractionsSee all 91 attractions in Plano
The Shops at Legacy
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1.98 miles away
Haggard Public Library
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Play Street Museum
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iFLY Dallas
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Questions & Answers
Ask a question
ChilitaMom
28 August 2017|
AnswerShow all 3 answers
Response from Kyle T | Reviewed this property |
I would call the front desk and ask for a real manager. They may answer but if affirmative, ask for a follow up in writing (email) confirming that. The owners are obviously not on site. Personally, I'd never let my dog stay... More
1
Vote
Beverly J
5 October 2015|
Answer
Response from Marriott TowneP... P | Property representative |
Good Morning Beverly, We only offer the shuttle service for 5 miles around the hotel for business purposes. The DFW airport is around 26 miles away from the hotel and Love Field Airport is around 21 miles away from the... More
0
Votes
Room Tips
"VIEW your assigned room first for mold and mildew issues."
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"Some rooms face the pool - and might be noisier but everything was pretty quiet during my stay."
Read review
"Suites on the end and high floor."
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"choose a different hotel...this is a dive"
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