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Comfort Inn & Suites Plano East

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Traveller (38)
Room & Suite (35)
Dining (4)
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Overview
  • Excellent29%
  • Very good26%
  • Average17%
  • Poor10%
  • Terrible18%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (143)
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140 results
Traveller rating
37
37
24
15
27
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LanguageEnglish
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Travelers talk about these amenities: Pets Allowed, Free Wifi, Fitness centre, Air Conditioning, Business Centre
37
37
24
15
27
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All reviewscentral expresswayolder hotelenglish muffinspool and hot tubthe breakfast areachecking infitness roommini fridgegreat propertyhotel staffshort drivenice roomcomplimentary breakfasteasy accessstaff was friendlyconditionergal
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1 - 5 of 140 reviews
Reviewed 2 weeks ago

I enjoyed my one night stay at this Comfort Inn. I was in the area visiting family and this hotel was convenient, clean and comfortable. I made my reservations through the Choice Website and check in was quick and easy. The staff at this hotel...More

Thank SneakinDeacon
Response from ComfortInnSuitePlano, Webmaster at Comfort Inn & Suites Plano EastResponded 1 week ago

Dear Guest, Thanks for commenting about our hotel here in Plano. Your positive, well-considered feedback is much appreciated. I’m very pleased that you found us to be the right place to stay on this trip. We take real pride in this property and in serving...More

Reviewed 2 weeks ago

I almost did not choose this hotel b/c of some of the reviews, but since we only needed one night we took a chance on it. I booked a suite (only $5 more than a standard king room) and was pleasantly surprised to find it...More

Thank Barbara T
Response from ComfortInnSuitePlano, Webmaster at Comfort Inn & Suites Plano EastResponded 1 week ago

Dear Guest, We appreciate you and are grateful you took the time to comment about the good and bad of your stay with us in Plano. We’re very sorry you experienced an unexpected slowness of the wifi and that you found the AC unit in...More

Reviewed 10 February 2018

I booked my reservation on 02/09/18. My first stay in this Hotel. I use my points for my stay, for which I regret it, because I can't cancel reservation nor switch to another Hotel. Arriving earlier hoping to check in after sleepless night. The Front...More

Thank vonmolga
Response from ComfortInnSuitePlano, Webmaster at Comfort Inn & Suites Plano EastResponded 14 February 2018

Dear Guest, Thank you for posting your comments about your stay. I have personally taken action based on your comments to investigate these claims. This is something we take very serious and if necessary we will take immediate action. Sincerely, Hotel Manager

Reviewed 21 January 2018

My Family and I stayed at this place while Our house was getting repaired. When we left my daughter left a pair of shoes and I called and Called no one returned my call it took over two months for someone to call. When I...More

Thank WestTexasBest
Response from ComfortInnSuitePlano, Guest Relations Manager at Comfort Inn & Suites Plano EastResponded 24 January 2018

Dear Guest, Thank you for staying with us and for bringing your concern to our attention. Such incident had never happened in the past but we will take your concern seriously and investigate it further. We'd like to discuss more about the situation and make...More

Reviewed 29 December 2017 via mobile

This hotel has large fairly clean rooms. We had some carpet stains in our room. The beds are comfortable and the bathroom large and clean. The back entrance lobby and the elevator floors went uncleaned during our 3 day visit. It would be nice to...More

Thank O7950YPjoans
Response from ComfortInnSuitePlano, Webmaster at Comfort Inn & Suites Plano EastResponded 5 January 2018

Dear Guest, Thanks for staying at the Comfort Inn & Suites Plano during your recent visit to our area. We appreciate your review and the observations both positive as well as negative They are precious to us and we shall surely take them for improvement....More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Hot Tub
Details
Price range
US$79 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$79 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (38)
Room & Suite (35)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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pott2010
21 January 2016|
AnswerShow all 2 answers
Response from Jane Z | Reviewed this property |
It does not have a hot tub that I know of
1
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Room Tips
"Central Expressway (Hwy. 75) is under construction so be prepared for occasional traffic slow-downs."
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"Avoid until basic customer service is available."
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"4th floor away from elevators was great."
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"we were in room (suite) 205"
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