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Hawthorn Suites by Wyndham Richardson

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272 Reviews from our TripAdvisor Community

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Showing 271: English reviews
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Detroit, Texas
Reviewed 1 week ago

Was really shocked at the roomy area we had will tell friends about your great home away from home

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Helpful?
Thank P9656DTkellyl
Dallas, Texas
Reviewed 1 week ago

The rooms were very outdated. If I had wanted to cook in my room I would have been afraid to use the stove. The carpet was very old and warn. The cabinets looked like a dog had been in the room and chewed on them. The bed was comfortable and clean. The bath tub was gritty feeling but looked clean....

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Thank reneesJ9204RL
Hotel M, Guest Relations Manager at Hawthorn Suites by Wyndham Richardson, responded to this review

Dearr ReneesJ9204RL- Thank you for your recent stay with the Hawthorn Suites by Wyndham in Richardson, Texas. I am glad you liked our bed-sets as they were comfortable and clean. I apologize about other maintenance issue of the room as we are working on the room. It appears that by accident they rented the room. Again, I apologize and please...

Mc Cormick SC
Reviewed 2 weeks ago

Was not pleasant...no tv remote and access to only one channel...house keeping completely inconvenient

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Thank Stacy E
Hotel M, Guest Relations Manager at Hawthorn Suites by Wyndham Richardson, responded to this review

Dear Stacy- Thank you for your stay at the Hawthorn Suites by Wyndham in Richardson, Texas. Please accept my sincere apologies for any inconvenience. Please be assured your feedback is being discussed with the appropriate staff and the room was double checked for everything you mention here. Hope you give us another chance when your travels bring you to the...

Lewisville, Texas
Reviewed 3 weeks ago

Had stayed at this hotel in the past, but its gone completely downhill. They are renting out the rooms long term. The lady next to us had been there two years, with 3 kids. Plus the cops showed up due to the smell of marijuana traveling somewhere in the building through the ventilation system at 8am. Just find somewhere else...

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Thank zoomdfw
Hotel M, Guest Relations Manager at Hawthorn Suites by Wyndham Richardson, responded to this review

Dear Zoomdfw- Thank you for your stay and for the posting of this review. As you might be aware we are an extended stay hotel and thus its likely you see families with children. One of the buildings in the facility has a few smoking rooms which the city has allowed when the hotel was originally constructed which we had...

Reviewed 3 weeks ago

I found this to be nice budget hotel with good food served during breakfast and dinner. The taste of the food is good though limited options. The room was large and clean. I enjoyed stay over there and suggesting to go with it.

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Helpful?
Thank Mitesh P
Hotel M, Guest Relations Manager at Hawthorn Suites by Wyndham Richardson, responded to this review

Dear Mr. P- Thank you for your recent stay at the Hawthorn Suites by Wyndham in Richardson, Texas. Your feedback is greatly appreciated. Look forward to serving you again soon. Sincerely,

East Texas
Reviewed 3 weeks ago

Exactly one month prior to staying in the Hawthorn in Richardson we had stayed in the Hawthorn in Addison and loved it. The Richardson Hawthorn was dated, hot water in the tub took well over 2 minutes to get hot, the breakfast was less than desirable, the frozen breakfast stuff is stored in a glass top cooler in the lobby...

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Thank Forrest A
Hotel M, Guest Relations Manager at Hawthorn Suites by Wyndham Richardson, responded to this review

Dear Forrest- Thank you for your recent stay at the Hawthorn Suites by Wyndham in Richardson, Texas. We appreciate your feedback which is used in our constant product enhancement efforts. Our staff already made changes reflecting some of your suggestions and will continue to do so. Again, I apologize any inconvenience, and hope you will give us another chance. Sincerely,

Los Angeles, California
Reviewed 3 weeks ago

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank seanwS4979NR
Hotel M, Guest Relations Manager at Hawthorn Suites by Wyndham Richardson, responded to this review

Austin, Texas
Reviewed 3 weeks ago

On check-out, the desk clerk was not familiar with printing receipts and refused to print a receipt for a stay i had booked through Booking.com. This wasted my time because then I had to call Booking.com and get them to request a receipt from the hawthorn staff. Really stupid and a waste of my time. Room was large and clean....

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank kennethgY3420CG
Hotel M, Public Relations Manager at Hawthorn Suites by Wyndham Richardson, responded to this review

Dear Valued Guest- We thank you for your stay at the Hawthorn Suites by Wyndham in Richardson, TX and for posting this feedback. Please know that for third party bookings, our guests have to get receipts from those booking agencies as our system doesn't allow for something you booked elsewhere. If you booked directly with our hotel or our brand...

Richardson, Texas
Reviewed 3 weeks ago

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Thank wandat155
Hotel M, Public Relations Manager at Hawthorn Suites by Wyndham Richardson, responded to this review

Austin, Texas
Reviewed 3 weeks ago

Rooms advertised as nonsmoking reeked of smoke. Breakfast was non-existent. Dated rooms with popcorn ceilings.

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Thank Loree L
Hotel M, Public Relations Manager at Hawthorn Suites by Wyndham Richardson, responded to this review

Dear Loree- Thank you for your recent stay at the Hawthorn Suites by Wyndham in Richardson, TX. We greatly appreciate your posting of this review. Please know that your non-smoking room could have been in the building next to other smoking rooms. Unfortunately, we are recent ownership not the original owners that built the hotel long time ago. Additionally, the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Hawthorn Suites by Wyndham Richardson

Address: 250 Municipal Drive, Richardson, TX 75080
Region: United States > Texas > Richardson
Price Range: £71 - £95 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Richardson 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Hawthorn Suites Dallas Richardson Hotel Richardson
Hawthorn Suites Richardson
Richardson Hawthorn Suites
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Questions & Answers

Questions? Get answers from Hawthorn Suites by Wyndham Richardson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Small room seams better”
 of 5 bubbles Z335HKadamd, 4 Nov 2016 | Read review
“The west facing rooms get very hot in SUmmer.”
 of 5 bubbles Dilip111, 11 Sep 2016 | Read review
“Suggest not to stay here when you have better options nearby e.g. Hyatt House and Wingate(same Wyndham group) etc.”
 of 5 bubbles , 8 Jul 2016 | Read review
“Check the room before you pay for it . . .”
 of 5 bubbles 520catherinef, 4 Apr 2016 | Read review
“Spend a few more dollars and stay at the nearby Hilton property.”
 of 5 bubbles Thrasher82, 25 Nov 2015 | Read review
5 of 5