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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
I arrived on a Saturday afternoon and was given a room near the entrance to hotel reception. I could not believe the state of the room. The bathroom was filthy. There was algae growing under all of the handles over the bath tub. The soap...More
Thank Barry M
Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded 1 week ago
Barry, we are sorry we failed to provide you the clean and comfortable room that you deserved. What you encountered does not meet our standards either. We take the cleanliness of our rooms very seriously, and steps are already underway to ensure this does not...More
What distinguishes this property from other ESAs is a large and attractive lobby, several mini-room areas with tables, sofa, chair, fake fireplace, etc. so that you have a space besides your room to relax in. Unlike some Extended Stays we've been to, the towels were...More
Thank Kathleen J
Response from Manager_11525, Manager at Extended Stay America - Dallas - RichardsonResponded 14 December 2016
We appreciate you taking the time to share your experience and for choosing to stay with us. It is good to know you had an excellent experience at our hotel, especially regarding you satisfaction with your room accommodations and the amenities provided. Thank you again...More
Very clean, and family friendly hotel. In a very nice location, the pool was very relaxing. Friendly and knowledgeable staff. Would happily stay here again. I recommend this location. Close to uptown Dallas, plenty to do in this area.More
Thank Jose J
Response from 00esa, General Manager at Extended Stay America - Dallas - RichardsonResponded 11 August 2017
Jose, it was a pleasure to have you as our guest at Extended Stay America - Dallas – Richardson. We are delighted to read you liked our clean facilities and that our location was perfect for your needs. Thanks for recommending us to future guests....More
As most of you know I stay at Extended Stay America a lot all over the place I love the one on Frankford well I decided to actually visit the one in Richardson.. when I arrived at the hotel it was $20 higher than it...More
1 Thank 13bedbugz
Response from 00esa, General Manager at Extended Stay America - Dallas - RichardsonResponded 8 August 2017
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
Overall the value for my stay was very good. The hotel was very clean. I would have given a better rating but there was a terrible smell in the room that appeared to have been from a residual cooking odor. I did not report it...More
Review collected in partnership with Extended Stay
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from 00esa, General Manager at Extended Stay America - Dallas - RichardsonResponded 5 August 2017
Thanks for the review! It’s a pleasure knowing you found us to be a good value and loved our friendly service. We value your observation in regard to the odor issue and have shared with our housekeeping team to take corrective actions. We hope to...More
US$80 - US$122 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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While I do know they were having some issues with a few of the rooms, the room I had was fine. the only minor issues were as follows, you should always block the bottom your door at night with a towel to prevent bugs or... More
While I do know they were having some issues with a few of the rooms, the room I had was fine. the only minor issues were as follows, you should always block the bottom your door at night with a towel to prevent bugs or unwanted noise. the closet doors were dangerously loose, so I took them off and placed them aside during my long stay. The toilet seat was loose but usable and some minor interior trim issues in the bathroom. They are in the process of refurbishing all the rooms.