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Hilton Garden Inn Dallas / Richardson

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Hilton Garden Inn Dallas \/ Richardson
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607 Reviews from our TripAdvisor Community

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Puerto Vallarta, Mexico
Reviewed 3 days ago NEW

Stopped for 4 night whilst on Business - As expected of a Hilton chain this is a decent quality hotel, friendly staff, good size rooms very clean and tidy with some amenities such as pool, gym, bar. Wide, spacious areas to lounge and meet and a nice patio area just off the bar.

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Helpful?
Thank ADDMANworldtraveler
Sherwood, Arkansas
HOTEL’S FAVOURITE REVIEW
Reviewed 9 November 2016

The moment my wife and I walked in this hotel, I was sold. This hotel was booked by my company for a training session in our Plano branch. True, it cost my company $133 per day which I probably wouldn't have booked (unseen) just because I consider that per-day amount a bit too high. However, the moment I swung in...

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Helpful?
Thank Enteng000
About Hotel's Favourite Review
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

It is not often that we get a review that truly reinforces why we work hard for our guests, but your review did just that. Many, many thanks for the outstanding comments, and we so appreciate you choosing our hotel. I am delighted to see that your experience, from the moment you pulled into our parking lot, entered our lobby,...

Reviewed 3 days ago NEW

A Sub-Par Experience, Sorry excuse for a Restaurant (Where did they find those Jokers?). A pool that looked so dirty I couldn't hardly believe it. At least when the Front Desk made a mistake, they admitted to it, and tried to correct. Never Again

Review collected in partnership with Hilton Garden Inn
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Thank Michael G
New York City, New York
Reviewed 5 days ago NEWvia mobile

I had an overnight stay from what was suppose to be a two night stay but since I got a flight out sooner than expected I had to bump it down. Wish I could have had that second night. The front desk was pleasant, extremely professional and very accommodating...I had a plumbing issue and they helped quickly and efficiency and...

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Helpful?
Thank JanesseN_1
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Two months is a very long time to be on the road away from home, and I'm so glad you enjoyed a comfortable, restful stay with us. Many thanks for the generous review, and we appreciate you choosing our hotel. I'm glad to see everything met your needs, and I do hope you're able to stay and relax with us...

Omaha, Nebraska
Reviewed 6 days ago NEW

Best hotel breakfast I've had! Great location, very clean, and a great indoor pool. Our family is made up of 2 adults and 3 kids and the room was plenty big enough for a roll away. This by far The Best hotel We have stayed in for the money!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank dskoesters
MagnoliaLodging, Front Office Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

So glad to see you enjoyed both your stay with us, and our breakfast! We appreciate you choosing our hotel, and thank you for the great feedback. We want all of our guests to enjoy an 'awesome stay' with us, and comments like yours let us know we're on the right track. Thanks again, and we hope to welcome you...

Bentonville, Arkansas
Reviewed 1 week ago

I typically like staying at this hotel while in the Dallas area, as the location is perfect for me. My room wasn't as clean during this visit, and the bed wasn't as comfortable either. I will probably give it one more try during my next visit, but I hope HILTON improves the internet speed and connectivity, and pay closer attention...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Valana K
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Thank you very much for reviewing your stay with us, and we appreciate you continuing to choose our hotel when in the area. While I'm glad to see that, overall, you enjoyed another pleasant stay with us, it looks like we fell short of expectations in a few areas. I've forwarded your comments to my team for their review, and...

Spring, Texas
Reviewed 1 week ago

Stay here. You won't regret it. Staff is excellent. Close to Plano and night life, movies restaurants etc. Made to order breakfast. Good options Bar service is good and open till midnight Try the hot tub.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Michael D
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

So glad to see you enjoyed your stay with us, and many thanks for the great review. It looks like everything met your needs, and I'm especially pleased that my team was warm and welcoming. We appreciate you choosing our hotel and look forward to welcoming you back. Thanks again! Sincerely, Terry Martinez General Manager, Hilton Garden Inn Dallas/Richardson Award-winning...

Charlotte, North Carolina
Reviewed 1 week ago

This hotel compares to a Westin or W but the exceptional cost value. It has top level finishing's. It also has high level amenities including a good gym, pool, whirlpool, outdoor lounges, and good dining and bar settings.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank JSZ2000
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

What wonderful comments, and many thanks for the generous review. I'm glad to see you enjoyed a pleasant stay with us, and felt you received a good value for your experience. We rely on guest feedback to let us know how we're doing, and reviews like yours let us know we're on the right track. We appreciate you choosing our...

Dallas, Texas
Reviewed 1 week ago

Not a good experience! Look elsewhere! As of 1/2017 room was not clean and A/C did not work. Stayed there with wife to get a way end up going home room was to cold. They could not find a manager to correct the issue and the front staff could not fix the issue either.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank russc822
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Thank you for reviewing your stay with us, and we appreciate you choosing our hotel. On behalf of my team, I am sorry to see there were some issues during your visit. We value your business and would like an opportunity for resolution; we would appreciate any additional information about your stay. We did not have any A/C issues reported...

Lubbock, Texas
Reviewed 2 weeks ago

From the moment I arrived the staff was very accommodating and friendly. The rooms very were clean and comfortable and the pool was warm. I had a very enjoyable stay, I highly recommend this hotel for anybody travelling in the Dallas area.

Review collected in partnership with Hilton Garden Inn
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Thank N4332PTtonyr
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

We always enjoy reading our guests' comments, and your review was no exception. Many thanks for the kind words, and we appreciate you choosing our hotel. I'm glad to see your stay with us was a pleasant one, and it looks like everything met your needs. We look forward to welcoming you back - thanks again! Sincerely, Terry Martinez General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Garden Inn Dallas/Richardson offers a full-service experience in a boutique, artistic setting. With easy access to US-75, TX-190 and the DART light rail, the hotel is minutes from the Telecom Corridor, shopping, and dining. Enjoy a drink in our Pavilion Lounge, a relaxing swim in our pool, an invigorating workout in our gym, or a delicious meal at The Great American Grill. If work beckons, enjoy free Wi-Fi and remote printing, or make use of our business center and meeting rooms. ... more   less 

Additional Information about Hilton Garden Inn Dallas / Richardson

Address: 1001 W Pres George Bush Tpk, Richardson, TX 75080
Region: United States > Texas > Richardson
Price Range: £83 - £180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dallas / Richardson 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hilton Garden Inn Dallas / Richardson Hotel Richardson
Hilton Garden Inn Richardson
Hotel Style:
#1 Best Value Hotel in Richardson
#1 Family Hotel in Richardson
#2 Business Hotel in Richardson
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Dallas / Richardson staff and other travellers.
2 questions
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Questions? Get answers from Hilton Garden Inn Dallas / Richardson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms to front had vey good light”
 of 5 bubbles ADDMANworldtraveler, 24 Feb 2017 | Read review
“First floor room near the pool, fitness center and washer and dryer was very quiet.”
 of 5 bubbles Travelbug54NewYork, 16 Jan 2017 | Read review
“Stay above the second floor”
 of 5 bubbles Hcriswell, 19 Nov 2016 | Read review
“Rooms towards the edge of the wings facing the front are better because they don't sit above the lobby area roof.”
 of 5 bubbles Enteng000, 9 Nov 2016 | Read review
“Avoid room near elevator and behind pop and ice machine. Rooms on the south would have little highway traffic noise.”
 of 5 bubbles barbo868, 26 Oct 2016 | Read review
5 of 5