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Extended Stay America - Austin - Round Rock - North

Traveller (36)
Room & Suite (14)
Dining (1)
  • Excellent28%
  • Very good5%
  • Average5%
  • Poor12%
  • Terrible50%
19 Dec 2017
“Extended Stay”
8 Dec 2017
“Mixed Bag.....Some Good, Some Terrible”
Free Wifi
Free Parking
Non-Smoking Hotel
Pets Allowed
Wheelchair access
Self-Serve Laundry
2 Star Hotel
All hotel details
Offers from Extended Stay America - Austin - Round Rock - North
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1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (57)
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1 - 5 of 56 reviews
Reviewed 5 days ago

These people were an amazing help when my life got turned upside down in the middle of a work trip 1500 miles from home. I am a die hard Extended Stay customer but these folks took it to a whole new level I thank them...More

Thank 41Sportsgroup
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded 4 days ago

Thanks for reviewing your stay and for the feedback. We are pleased to know you received an excellent customer service from our staff and that you were satisfied with everything we offer. Your praises have been shared with the entire team, especially with Derek and...More

Hotel's Favourite
Reviewed 29 December 2017 via mobile

Amanda is amazing at her job, she is a great choice for Lead, a great person with a kind heart, she is the only reason I'm staying at this location. Me and my mom and daughter love Amanda she is the best Lead!More

Thank kutrine86
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded 30 December 2017

Kutrine, we appreciate the outstanding review! We are delighted to know you had an enjoyable stay. Thanks so much for acknowledging the excellent service you received from Amanda. We will be sure to share your compliments with her. Thanks again from all of us at...More

Reviewed 1 week ago via mobile

Affordable doesn’t have to mean that 4 out of 5 washing machines are broken; and five out of eight dryers are broken in the laundry room. This motel while it offers affordable rates is in dire need of some maintenance and updates to the rooms...More

Thank melaniemarieh
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded 1 week ago

Melanie, thank you for sharing your thoughts about your stay with us. We sincerely apologize for the service and cleanliness issues you encountered during your visit. We have room inspection processes in place, and we are working with our housekeeping to see where we dropped...More

Reviewed 2 weeks ago via mobile

I would like to take the time to let everyone know what an amazing and beyond belief job Lane Reeves is doing at the Front Desk. She is very cordial to all of her guests and has a very vibrant and engaging personality. She truly...More

Thank Jeff D
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded 2 weeks ago

Wow - Jeff, thank you so much for the wonderful review, most especially the kind comments about Lane. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. We appreciate you recommending Extended Stay...More

Reviewed 7 February 2018

I stayed here for a week and had no problems. Good rooms, location, and quiet. Lane, at the front desk, is really good at her job. She had great customer service skills. She made my stay really good. I would def stay here again.More

Thank cstclair90
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded 8 February 2018

Clair, thank you for the wonderful review. We are thrilled to know you enjoyed every aspect of your stay with us at Extended Stay America. We will be sure to share your compliments with our team, especially with Lane, for a job well done. On...More

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Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Price range
US$66 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Price range
US$66 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (36)
Room & Suite (14)
Dining (1)
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Room Tips
"Long stay get Epp"
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"Ask for a full size ref.....apparently a few of the rooms have this."
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"checkyour bedding, check on holes in mattress cover and check for hair and check to see if your mattress is..."
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"train noise is loud at all hours. staff seems disinterested in helping guests."
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