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SpringHill Suites Austin Round Rock

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SpringHill Suites Austin Round Rock
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205 Reviews from our TripAdvisor Community

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Showing 204: English reviews
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Reviewed 5 days ago NEW

The title says it all. This hotel category pretty much delivers the same experience no matter the brand, business friendly with a nice lobby and entrance but the rooms are so plain and dated they are a bit sad. The staff was lovely, no complaints there. However the bed was super soft and I'm a conspiracy theorist when it comes...

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Helpful?
Thank Todd N
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Todd N. Thank you for staying with us and for taking the time to share your review. I shared your feedback with members of our engineering staff. We are in the process of installing wireless thermostats in the rooms that should correct the issue that you experienced. We appreciate your business and hope to see you on your next trip...

Reviewed 3 weeks ago

The beds are cozy, the food was good, the staff was pleasant, and the price was reasonable, Bottom line, we paid for a hotel with a fridge and a phone that did not work, a room that was not cleaned properly and a housekeeper that did not replenish towels and paper products. First night in the hotel, the refrigerator and...

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Thank Kathleen B
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Kathleen B., Thank you for taking the time to share your review and your kind words about our staff, beds, and food. I am sorry that you experienced an inconvenience during your stay and that it was not resolved promptly during your stay. We strive to exceed the expectations of our guests, and I see that we did not do...

Irvine, California
Reviewed 4 weeks ago via mobile

Nice little place. I have been coming here for a few years. The night life is definitely getting better around this place. A number of high end eateries have opened up within walking distance. The hotel has free wifi and is clean and comfortable. Only thing I recommend is a furniture and decor update. Thing are getting a little worn.

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Thank HDFireTrip
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

HDFireTrip, Thank you for staying with us and for taking the time to review our hotel. We appreciate your feedback and hope to see you again soon! Sincerely, Brent H. General Manager

Lubbock, Texas
Reviewed 8 February 2017

Since there were no other rooms available, we were given a handicapped room. It was very large and no doubt would be very comfortable for guests needing a room of this type. As well as king bed, a sofa bed was in the room. It was 45 degrees and rainy when we checked in. Thermostat was set on A/C and...

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Thank LJTrue
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Dear LJTrue, Thank you for sharing your feedback on your recent stay during the Special Olympics weekend! We appreciate your comments about the hotel and hope to see you again soon! Brent H. General Manager

Kansas
Reviewed 6 February 2017 via mobile

SpringHill was a Great stay in Austin while visiting family. Always enjoy the extra space and especially enjoy having a couch. Breakfast had a nice variety and always enjoy the hot food. Looking forward to our next stay.

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Thank Bomaxho
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Bomaxho, Thank you for staying with us and for taking the time to write a review. We appreciate you mentioning the extra suite space and pull out sofa which helps our guests relax and spread out when they are on the road. We look forward to seeing you again soon! Sincerely, Brent H. General Manager

Reviewed 27 January 2017 via mobile

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Thank Deb333555
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Reviewed 26 January 2017

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Thank Jeris Q
Brent H, Manager at SpringHill Suites Austin Round Rock, responded to this review

Woodstock, United States
Reviewed 26 January 2017

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Thank Christopher P
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Reviewed 4 January 2017

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Thank Kim C
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Edna, Texas
Reviewed 2 January 2017 via mobile

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Thank MilesM
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Questions? Get answers from SpringHill Suites Austin Round Rock staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back side are quieter.”
 of 5 bubbles kathleenbU6524NE, 1 Mar 2017 | Read review
“All of the rooms are pretty good, but try to stay to the west side of the building away from I-35 and the elevators.”
 of 5 bubbles christopherp744, 26 Jan 2017 | Read review
“Always had a quiet room - not sure of location.”
 of 5 bubbles Jayjay_ftl, 27 Dec 2016 | Read review
“A sign hanging from the ceiling near the elevators would assist those people with memory, etc.problems.”
 of 5 bubbles Vista_Sultans, 1 Dec 2016 | Read review
“Any room any area I think would be great.”
 of 5 bubbles 267lucyf, 29 Nov 2016 | Read review
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