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SpringHill Suites Austin Round Rock

229 reviews
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Traveller (24)
Room & Suite (15)
Dining (3)
Overview
  • Excellent53%
  • Very good27%
  • Average10%
  • Poor7%
  • Terrible3%
Travellers talk about
“front desk”(32 reviews)
“ms dee”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from SpringHill Suites Austin Round Rock
Special Offer: Long Term Stay and Save!
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (229)Write a Review
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Traveller rating
118
62
24
17
7
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Time of year
LanguageEnglish
118
62
24
17
7
Show reviews that mention
All reviewsthe indoor heated poolfront deskms deegreat staffgreat hotelroad constructionhot tubworkout roomhotel is locatedyogurtking bedfree breakfastgreat customer servicecomfortable stayrooms are spacioussitting areagreat stay
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31 - 35 of 228 reviews
Reviewed 26 January 2017

Good value, this is not a 5 star hotel, but I didn't pay 5 star prices. I had to change plans and they fixed it up without charges where some hotels would have stiffed me. The staff was very helpful all around, but Dee, she's...More

Thank Jeris Q
Response from Brent H, Manager at SpringHill Suites Austin Round RockResponded 27 January 2017

Jeris Q, Thank you for staying staying with us and for taking the time to review our hotel. We appreciate you taking the time to mention that the staff helped make your stay memorable and we hope to see you again on your next trip...More

Reviewed 26 January 2017

The hotel was comfortable, and economical, but the service was outstanding. The young lady at the front desk named Diedre (Dee) was so considerate and helpful it was amazing. She went out of her way to help me with some supplies to use while I...More

Thank Christopher P
Response from Brent H, General Manager at SpringHill Suites Austin Round RockResponded 27 January 2017

Christopher P, Thank you for staying with us and for taking the time to review the hotel. We appreciate your kind words about the staff and hope to see you again soon. Sincerely, Brent H. General Manager

Reviewed 4 January 2017

My family and I stayed here as we took a "Small Town TX" vacation. Round Rock was our first stop. My husband checked us in. At check in he realized he lost his Driver's License but was still able to check in with his Military...More

Thank Kim C
Response from Brent H, General Manager at SpringHill Suites Austin Round RockResponded 5 January 2017

Kim C. Thank you for staying with us and for taking the time to review our hotel! We appreciate your recognizing the service that Dee provided during your stay! We hope to see you again soon on your next trip to Round Rock. Sincerely, Brent...More

Reviewed 2 January 2017 via mobile

Nice place to stay. Stayed one night for new years eve. Check in was.super fast and had no issue. Staff behind the desk was very friendly and made everything with check in fast. Entrance is welcoming and the rooms were very large. Stayed on second...More

Thank MilesM
Response from Brent H, General Manager at SpringHill Suites Austin Round RockResponded 3 January 2017

MilesM, Thank you for staying with us and for taking the time to review our hotel! It was a pleasure having you as a guest and we hope to see you again soon. Sincerely, Brent H. General Manager

Reviewed 30 December 2016 via mobile

The hotel rooms were fantastic, but also the staff are what really made my stay so great. The staff Dee, Lillian, Arturo and Crystal were so sweet and caring for my family and me. I hope, when you choose this hotel, you get to meet...More

Thank surfersophiee502
Response from Brent H, General Manager at SpringHill Suites Austin Round RockResponded 30 December 2016

surfersophie502, Thank you for staying with us and for taking the time to share your experience on TripAdvisor. We appreciate you mentioning how the staff made your stay memorable! We hope to see you again soon on your next trip to Round Rock! Sincerely, Brent...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
US$92 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Round Rock
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$92 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Round Rock
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (24)
Room & Suite (15)
Dining (3)
Pool & Beach (1)
Hotel & Grounds (26)
Business Centre & Event Rooms (3)
Bathroom (1)
Questions & Answers
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Tanisha H
8 January 2018|
AnswerShow all 2 answers
Response from Scott N | Reviewed this property |
I was there on a week day. Usually it starts at 7:00 on weekends at this Hotel brand.
1
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Toes5108
27 May 2017|
AnswerShow all 4 answers
Response from amslife | Reviewed this property |
well they were just in the news, shut down fir Legionaires disease; I'm guessing people have gotten bedvugs there. just a hunch. lots of maintenance deferral and sanitation issues and bedbugs would be par
1
Vote
Room Tips
"The room we had on the first floor was excellent."
Read review
"Avoid this hotel until renovations are done. Even then, who knows if the attention to detail will be up to..."
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"Don't get a room go to a different Marriott"
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"I did not see any bad room choices"
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