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Candlewood Suites Austin-Round Rock

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Traveller (7)
Room & Suite (18)
Dining (2)
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Overview
  • Excellent46%
  • Very good24%
  • Average12%
  • Poor11%
  • Terrible7%
Travellers talk about
“stove top”(3 reviews)
“queen bed”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Multilingual Staff
2 Star Hotel
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Offers from Candlewood Suites Austin-Round Rock
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Rooms
8 May9 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (111)
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1 - 5 of 109 reviews
Reviewed 6 days ago

There is nothing special about this Cottonwood Suites other than its close proximity to one of Texas' greatest attractions, Dell Diamond, home of the Round Rock Express, designed by Hall of Famer Nolan Ryan. Check in was a breeze, the room comfortable, refrigerator, coffee maker,...More

Thank Manbyk
Hotel's Favourite
Reviewed 13 October 2017

Dominga is awesome 😎 best costumer service I had at a candlewood suites in a while The rest of the staff was ok. Only thing I could find negative if I wanted to complain is maybe update the carpets that's it other than that it...More

Thank mashtuck1
Response from CandlewoodSuitesTeam, Manager at Candlewood Suites Austin-Round RockResponded 16 October 2017

Dear Guest, We are so excited to hear Dominga made your stay more enjoyable. Great news is just around the corner as we are finalizing and preparing for the wonderful new carpet to arrive! We cant wait for your return and we'd love to hear...More

Reviewed 2 weeks ago

Having worked in hospitality for over 15 years, I understand the importance of curb appeal and first impressions. I did not like the overall first impression of the hotel as I entered, checked-in, and proceeded to my room. There was dirt, crumbs, and such all...More

Thank Valentin C
Response from IHGService, Guest Relations Manager at Candlewood Suites Austin-Round RockResponded yesterday

Hello Valentin C, Thank you for sharing your thoughts and making us a part of this trip to Round Rock. We do the best we can go beyond the standards set by IHG in the upkeep and maintenance of our property but I'm sorry this...More

Reviewed 4 weeks ago

First time in a Candlewood Suites . It was OK. Certainly better than the extended stay type of hotel. Room was a decent size. Clean comfortable. Everything worked . Had things in the kitchen area. But very basic. Was disappointed to learn that because I...More

Thank lightfader
Response from CandlewoodSuitesTeam, General Manager at Candlewood Suites Austin-Round RockResponded 3 weeks ago

Thank you for taking the time to give us your feedback. It's our goal to make each and every guest satisfied with their stay. We try to have the basics of what you need in the rooms because we have much more specific items in...More

Reviewed 10 December 2017 via mobile

Our toddler started vomiting at 2am- I called the front desk and asked if I could get new bed sheets. They guy (Brian) said he was the only one working and couldn't help us. I asked if I could just meet him at the front...More

Thank Lacy C
Response from IHGService, Guest Relations Manager at Candlewood Suites Austin-Round RockResponded 28 December 2017

Hi Lacy C, Thanks for staying and for taking the time to share your experience with us. I understand that the condition of the hotel room you were given was not to your satisfaction. Furthermore, the overall level of service you received was not of...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$99 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Round Rock
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Round Rock
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (7)
Room & Suite (18)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Barbara G
9 May 2016|
AnswerShow all 2 answers
Response from Thomas K | Reviewed this property |
Usually 3 but they are often accommodating especially if they have an empty room from the night before
0
Votes
Room Tips
"Avoid rooms 230-235"
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"Try to get a room on the opposite side to the highway."
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"Pet friendly"
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"1st or 2nd floor"
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