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Hilton Dallas/Southlake Town Square

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Hilton Dallas\/Southlake Town Square
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756 Reviews from our TripAdvisor Community

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Showing 747: English reviews
Reviewed 2 days ago NEW

Great location, but the service and maintenance was poor. Housekeeping was awful and non responsive. Ants and flies all over the room. Housekeeping was terrible. Asked twice to get my room done and didn't get anybody for hours.

Review collected in partnership with Hilton Hotels & Resorts

Thank Raiza R
Midland, Texas
1 review
Reviewed 2 days ago NEW

We enjoyed our stay. This hotel does allow pets and that was the only problem we experienced. Everything else was great. This location has lots of shopping and entertainment to walk to. If Trip Advisor wants further information they need to ask specific questions.

Review collected in partnership with Hilton Hotels & Resorts

Thank 502pattyj
Grapevine, United States
1 review
Reviewed 5 days ago NEW

I have now used this hotel for both my honeymoon and my one year anniversary. Both stays the staff has been extremely kind and helpful. The hotel itself is beautiful and very clean. I recommend this hotel for ANY type of stay family vacation, business and personal.

Review collected in partnership with Hilton Hotels & Resorts

Thank A3435NWstephanied
Chicago, Illinois
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

I have stayed on business three times at this hotel....and have never been disappointed. The rooms are very specious and very clean. Beds are luxurious. My HHonors Gold status has always been recognized and have sometimes been upgraded to a corner suite, which is truly amazing. If you have access to the lounge, it is very good too with consistently... More 

Thank Illian64
1 review
Reviewed 2 weeks ago

I stayed here with my family and our dog with the intent for a two night stay due to a renovation. The hotel provides you with a door flag to advise housekeeping not to enter the room due to the pet. Oddly, housekeeping unlocked our room despite the door flag for another guest who had been checked out automatically. (no... More 

Thank Michael S
Lisa D, Manager at Hilton Dallas/Southlake Town Square, responded to this review

Michael S, Thank you for your review and feedback regarding your recent stay with us. We apologize that our service did not reflect our commitment to guest satisfaction. Your feedback will be utilized to coach and train our team members. We hope to have the opportunity to make this right and earn your business again in the future. Regards, Lisa... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Whenever we travel to the Dallas area we stay at this hotel. The location can't be beat...Southlake Town Square has great shopping and dining and the Hilton is right in the midst of it all. Plenty of available convenient parking at the hotel, then you're steps away from walking through the shopping district. Easy to bring your parcels back up... More 

Review collected in partnership with Hilton Hotels & Resorts

1 Thank janetwX8786CN
Midland, Texas
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

First Class Stay!!. Room was on the 2nd floor and was very nice size. In room safe was convenient. Check-in was a breeze. The corporation that was hosting us had a package to be sent to our room and they delivered it very quickly. On-site bar was excellent. Used the iron and ironing board, that worked well. Breakfast.....we took a... More 

Thank Robert L
Charleston, South Carolina
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

Top notch hotel. Great staff. Room service was delicious. Room was clean. Beds comfortable. Didn't care for pillows. Restaurant was awesome. Amenities were easy to access. Complimentary breakfast was great everyday. WiFi was fast and dependable.

Review collected in partnership with Hilton Hotels & Resorts

Thank Kbair
Sarasota, Florida
Level Contributor
146 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 2 weeks ago via mobile

Stayed here while visiting friends! Lively area, tons of class shopping and eateries of every type! I enjoyed the location 15 minutes from DFW. I bet this would be a great shopping destination during the holiday season!

Thank amy099
North Myrtle Beach, South Carolina
2 reviews
Reviewed 3 weeks ago

The hotel staff is first class and would highly recommend this hotel. Upon arrival we we greeted by the bell hop and escorted to our room. We enjoyed dinner in the restaurant and a few drinks at the bar downstairs and their staff was fantastic. The rooms were neat and clean and the complimentary breakfast on the fifth floor was... More 

Review collected in partnership with Hilton Hotels & Resorts

Thank barbarahB9721BL

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Classic style, modern amenities, and an enviable location. This is the Hilton Dallas/Southlake Town Square. Located minutes from Dallas/Fort Worth International Airport in the heart of Southlake, Texas, the entire Dallas Fort Worth metroplex is at our doorstep. Whether you prefer the rustic charm of the Fort Worth Stockyards or urban chic of Uptown Dallas, you are only a short drive away. However, many of our guests don't go far. As a pillar of the 130-acre Southlake Town Square development, which combines historic downtown charm with high-end specialty stores, more than 130 shops, restaurants and entertainment venues are steps away. Meander the pedestrian-friendly streets while window shopping, relaxing in the park areas, or dining al fresco. For the serious shoppers, retail favorites such as Michael Kors, Coach, Ann Taylor and White House Black Market await. The Hilton Dallas/Southlake Town Square was designed with the discerning traveler in mind. Contemporary furnishings, marble floors and sparkling chandeliers create an air of sophistication without sacrificing comfort. The boutique-style Dallas hotel is ideal for a weekend getaway, wedding or a memorable social event. With 248 spacious rooms and 48 magnificent suites, you will feel at home in the European-inspired design, intimate setting, and modern in-room amenities that include flat screen televisions, oversized soaking tubs, and outdoor balconies. Fall asleep dreaming of the next day's adventure in our outdoor pool, 24-hour fitness center, or full service spa. We also cater to the business traveler with wireless Internet access throughout the property, flexible work stations in each room, a 24-hour business center, and a variety of meeting/conference rooms to help you seal the deal. With over 19,000 sq. Ft. Of flexible meeting and event space, the Hilton Dallas Southlake is the ideal venue for your Dallas conference, workshop or special event. Take advantage of our high-tech facilities, personal service, catering, and online event planning tools to host a productive and successful event. A visit to the Hilton Dallas/Southlake Town Square is not complete without a meal in Copeland's of New Orleans, one of the premier restaurants in Southlake. Presenting authentic South Louisiana cuisine, only the freshest ingredients are used in one-of-a-kind dishes, creating the fine -- and fun-- dining experience for which Copeland's is known. Whether your stay at the Hilton Dallas/Southlake Town Square is for work or play, you are promised the finest service and everything you'd expect in the premier hotel in Southlake, Texas. ... more   less 

Additional Information about Hilton Dallas/Southlake Town Square

Address: 1400 Plaza Pl, Southlake, TX 76092-7664
Region: United States > Texas > Southlake
Price Range: £134 - £223 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Dallas/Southlake Town Square 3.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Hilton Dallas/Southlake Town Square Hotel Southlake
Hilton Hotel Southlake
Hilton Southlake
Southlake Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Dallas/Southlake Town Square staff and other travellers.
5 questions
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new jersey
Hackettstown, New Jersey
6 months ago
Coppell, Texas
over a year ago
Edmond, Oklahoma
over a year ago

See all questions (5)

Questions? Get answers from Hilton Dallas/Southlake Town Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner suite”
 of 5 bubbles Illian64, 23 Nov 2016 | Read review
“I think just about every room has a view of a parking lot.”
 of 5 bubbles AARoadWarrior, 21 Oct 2016 | Read review
“Stay away from the conference rooms as late night parties can be noisy.”
 of 5 bubbles P9676XFjohnh, 11 Oct 2016 | Read review
“We stayed on the executive 5th floor which included a breakfast buffet, soft drinks/water at no charge and three daily newspapers.”
 of 5 bubbles cchtoo, 30 Sep 2016 | Read review
“Hilton lounge is on top floor (5th) suggest there.”
 of 5 bubbles KABigBlue, 26 Sep 2016 | Read review
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