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Extended Stay America Houston - The Woodlands

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Traveller (26)
Room & Suite (22)
Dining (2)
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Overview
  • Excellent17%
  • Very good4%
  • Average11%
  • Poor12%
  • Terrible56%
4 weeks ago
“Stay Somewhere Else”
9 Feb 2018
“Only stay if you want drugs or prostitutes”
Free Wifi
Non-Smoking Rooms
Kitchenette
Multilingual Staff
Wheelchair access
Self-Serve Laundry
Free Parking
2 Star Hotel
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Offers from Extended Stay America Houston - The Woodlands
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Offers from Extended Stay America Houston - The Woodlands
Special Offer: Save up to 10% TODAY!
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (88)
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1 - 5 of 86 reviews
Reviewed 2 weeks ago

SO SO Hotel... you may be surprised when you get to room & have to go back to front desk for items you need for cooking ! even coffee pot ! they MAY OR MAY NOT HAVE silverware ! they vary as I have found...More

Review collected in partnership with Extended Stay
Thank rmuellner56922
Response from 00esa, Manager at Extended Stay America Houston - The WoodlandsResponded 2 weeks ago

Thank you for being our guest. Although you liked most aspects of our hotel, we are sorry for falling short of your expectations for a perfect stay. Your feedback regarding lack of kitchenware is shared with the appropriate individuals in an effort to provide better...More

Hotel's Favourite
Reviewed 27 April 2017

Staff is, without exception, top notch and the grounds are very well kept. The rooms are extremely clean and consistently quiet. Bed is comfortable and easy-to-sleep-in. An extra plus is night security to provide peace of mind for you, your vehicle and your room. The...More

Thank 352geoffreys
Response from 00esa, General Manager at Extended Stay America Houston - The WoodlandsResponded 2 May 2017

Thank you for including Extended Stay America - Houston - The Woodlands in your travel plans. It’s wonderful to know our associates took such a great care of you and that you enjoyed your spotless room as well as the value we offer. I’ll be...More

Reviewed 4 weeks ago

When I arrived, the room was not made up, the sheets were not on the bed and the garbage had not been dumped. They assigned another room to me which seemed okay at first. Although the room has a microwave, sink, refrigerator and range, there...More

Thank Alan R
Response from 00esa, Manager at Extended Stay America Houston - The WoodlandsResponded 4 weeks ago

Alan, thank you for taking the time to share your comments. Our goal is to provide excellent service, so we apologize this was not your experience. Your concerns have been shared with the management team, and we are following up to determine where we went...More

Reviewed 5 weeks ago via mobile

I loved this hotel. Especially the staff The ladies at checkin are very pleasant and friendly. The management is Fantastic! Great internet service, breakfast included. Laundry room was very convenient. Housekeeping did a superb job cleaning my room. Felt very safe as the had security...More

Thank John A
Response from 00esa, Manager at Extended Stay America Houston - The WoodlandsResponded 4 weeks ago

John, thanks for your gracious review of Extended Stay America. Our highest priority is making sure you have a comfortable and carefree stay, and we're glad we could make that happen for you. We loved having you as our guest and look forward to welcoming...More

Reviewed 14 March 2018

I have bed-bug bites all over my body from sleeping one night at this filth of an hotel. I booked this room on Priceline.com and is a shame that they endorse/support these type of health hazard hotels.More

Review collected in partnership with Extended Stay
Thank 562richardi
Response from 00esa, Manager at Extended Stay America Houston - The WoodlandsResponded 19 March 2018

Thank you for being our guest and for taking time to leave feedback. Please know that we have strict policies and procedures in place to prevent issues of this nature. However, we would appreciate additional information to identify the room you occupied so we may...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Details
Price range
US$52 - US$80 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$52 - US$80 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (26)
Room & Suite (22)
Dining (2)
Questions & Answers
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elbantastico
28 March 2015|
AnswerShow all 2 answers
Response from Edson M | Reviewed this property |
My room did. Good luck.
0
Votes
Room Tips
"Avoid this hotel completely!"
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"Dirty dishes and noise on ground floor"
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"Higher floors have better views"
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"To ensure a good room, get back in your car and go elsewhere."
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