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Hilton Garden Inn Houston / Sugar Land

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Hilton Garden Inn Houston \/ Sugar Land
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445 Reviews from our TripAdvisor Community

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Showing 436: English reviews
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW via mobile

A good hotel to stay the way they say respect us and it was really really looking forward to go again there and it was clouse to the markets and it was so clouse to the hwy and they had a bar inside the hotel thay was go great cause i kind of want to have some drinks and not... More 

Helpful?
Thank Tony J
Dallas, United States
1 review
Reviewed 3 days ago NEW

Excellent place to stay, with an outstanding restaurant and brand new beds. People are friendly and helpful at every point of contact. The location worked out perfectly as there are two highways intersecting at the hotel, and it is in close proximity all the main points of interest in Sugar land. Overall a great hotel and certainly a great stay!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank O1186MPsergioc
Sugar Land, Texas
1 review
Reviewed 1 week ago

The employees really could use a lesson in customer service! Our shower had a leak and we were kicked out of our room early. It was our wedding night and it was supposed to be perfect. But there was no compensation or refund for the ruined night or horrible service.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 372anonymous2016
Alfonso G, Manager at Hilton Garden Inn Houston / Sugar Land, responded to this review

With all due respect the water leak was discover mid Morning by the staff You were not kicked out of your room early but advised of the leak, that effected the hall way. not sure how that ruined you wedding night when it was in the morning the day after? You were also given Hilton Points for compensation. With that... More 

Waco, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Great hotel with nice rooms and excellent staff. My key was ready and check in was a breeze. Checking out was simple and quick also. The breakfast buffet was huge with lots of choices. The food quality was great.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank melissamD5215TJ
Alfonso G, Manager at Hilton Garden Inn Houston / Sugar Land, responded to this review

Melissam D thank you for taking your time to write the positive review, its guest like you that make our day and we are thankful for you. More 

London, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
Reviewed 3 weeks ago

We stayed at this hotel back in February. It was a clear hotel with a pool and great value too. It is located close to a supermarket and a few bar and restaurants. The Galleria shopping area is within close distance too. The hotel provides a shuttle service to some of the local hot spots so easy to get around.... More 

Helpful?
Thank dameshperi
Scottsdale
2 reviews
Reviewed 3 weeks ago

My overall experience has been very positive from the initial site of the property being well groomed and clean. Once inside the front door the Main Lobby was bright, open and inviting. Check-in was pleasant and expedient. My room was clean, spacious and very comfortable. Breakfast the following morning was good and efficient with the hotel breakfast staff readily available... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank I9212WYmichelr
Sugar Land, United Kingdom
1 review
Reviewed 4 weeks ago

no complaints, but 1 member of staff on check out was very rude, not what I expect from a Hilton brand. Rude arrogant and cocky would be the words to describe this individual, rest of the staff were great but your only as strong as your weakest team member.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Martyn L
Lancaster PA, United States
1 review
Reviewed 4 weeks ago

Great Staff - good location Staff showed genuine like for their jobs and was reflected in their service. Hotel was clean and tended to in a professional manner. Breakfast was hot, fast and top quality. I will stay at this hotel again during future business trips to this area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Craig M
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 weeks ago

I appreciate the location of this Hilton Garden Inn. Easy in/out and the hotel was clean. As a Hilton Honors, I always seek HH accommodations. If I'm back in the area, it's my first choice. I will say the internet connection is slow so I used my iphone hot spot.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Julie N
Raleigh, North Carolina
Level Contributor
137 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 4 weeks ago

I had my second stay at the HGI in Sugar Land. It is a very nice hotel, well run, very friendly staff. Good solid choice for business travel. Stands out above the competition in the area. Good breakfast buffet (although I wish they had other breakfast options). Also next to a nice neighborhood with walking/running trails around some pretty lakes).

Helpful?
Thank Bill P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn Houston/Sugar Land hotel is in Southeast Houston close to big companies like Texas Instruments, Baker Petrolite, and Fluor Daniel. Every hotel room and suite has a comfortable adjustable bed, free WiFi, 32-inch flat screen HDTV, refrigerator, and microwave. The onsite restaurant, Great American Grill, serves breakfast, dinner, and evening room service. The hotel also offers an outdoor pool and whirlpool, fitness center, business center, and 6700 sq. ft. of meeting space. ... more   less 

Additional Information about Hilton Garden Inn Houston / Sugar Land

Address: 722 Bonaventure Way, Sugar Land, TX 77479-4520
Region: United States > Texas > Texas Gulf Coast > Sugar Land
Price Range: £67 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston / Sugar Land 3*
Number of rooms: 202
Reservation Options:
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Also Known As:
Hilton Garden Inn Houston / Sugar Land Hotel Sugar Land
Hilton Garden Inn Houston / Sugar Land Texas
Hotel Style:
#2 Business Hotel in Sugar Land
#3 Romantic Hotel in Sugar Land
#4 Family Hotel in Sugar Land
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Houston / Sugar Land staff and other travellers.
3 questions
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Questions? Get answers from Hilton Garden Inn Houston / Sugar Land staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a suite - not much more $$ if available”
 of 5 bubbles travelmop_10, 31 Aug 2016 | Read review
“"Rooms on the south side are quieter"”
 of 5 bubbles 51patriciaannm, 26 Aug 2016 | Read review
“Beware of rooms next to the Elevator!”
 of 5 bubbles TravelTammie, 10 Jun 2016 | Read review
“I think all the room are great. From all the others I talked to, no one had a problem.”
 of 5 bubbles 516MichaelP, 12 Apr 2016 | Read review
“This is one of the taller HGI hotels with a sixth floor. Not a bad view if you can get it.”
 of 5 bubbles Ehdge, 24 Mar 2016 | Read review
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