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Hilton Garden Inn Tyler

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#4 of 38 Hotels in Tyler
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Tyler
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511 Reviews from our TripAdvisor Community

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Showing 510: English reviews
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Longview, Texas
Reviewed yesterday NEW

The check in was ok. The room was nice. But the water was cold and the prices for food and drinks was down right out of line. Three dollars for a bag of popcorn? Get out of here. They should really look to treat their customers better

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Helpful?
Thank sirjeremyj
Baton Rouge, Louisiana
HOTEL’S FAVOURITE REVIEW
Reviewed 2 January 2017 via mobile

Stayed at this amazing hotel during Thanksgiving week. It was truly a heavenly stay. The staff was so helpful and courteous. Our Jr suite was very comfortable and spacious. It was well stocked from the bathroom to the coffee bar. The bed was a sleep number bed and very comfortable. The restaurant and bar served awesome food and drinks. Enjoyed...

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1Thank Tazz W
About Hotel's Favourite Review
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear TAZZ: Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

Lake Worth, Florida
Reviewed yesterday NEW

Hotel staff did a great job helping people who did not have hot water for two days. I was fortunate to have hot water in my room. While waiting my turn at the front desk. When the guests were not satisfied with the compensation made by the hotel to appease the situation the man behind the counter handled himself very...

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Thank dianej716
Dallas, Texas
Reviewed yesterday NEW

The hotel and staff are wonderful. Very clean and tidy rooms and bathrooms. Lobby & common areas are clean and inviting. Every staff member we interacted with was very helpful and friendly. The breakfast was great, even with the number of people.

Review collected in partnership with Hilton Garden Inn
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Thank Reenie567
Donie, Texas
Reviewed 2 days ago NEW

Trip to Tyler. Stayed there many times , worst trip by far. Same staff around restaurant/bar, they continue to provide excellent service. Man & woman at front desk , terrible service. I probably will not return.

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Thank tommieo2017
Plano, Texas
Reviewed 6 days ago NEW

THis was a great place to stay in this area. The staff was very friendly and accommodating. THe hotel was very clean, easy to get to and more amenities than I would expect. Even the pool which is sometimes iffy at hotels was very clean and inviting. Love having free internet as a Hilton member.

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Helpful?
Thank retireingtraveler
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Retireingtraveler: Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

Lake Charles, Louisiana
Reviewed 1 week ago

Final price was so much higher then quoted and didn't get resolved. Rooms filthy. Beds were so uncomfortable. Housekeeping spoke no English so I couldn't get my filthy room resolved. People running in halls till 3am and management did nothing about it.. They were out of all there breakfast food over an hour before they closed and wouldn't cook any...

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Helpful?
Thank shanebeth8108
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Shane: I am so sorry that we did not meet your needs during your stay. Here at Hilton Garden Inn we strive to make every stay the best stay. I hope you give us another chance and choose us next time your in town.

tyler, United States
Reviewed 1 week ago

Took the family of 7 to the Hilton for some in-door swimming over Presidents' Day weekend 2 queen 2 bed rooms. The only hitch was the original rooms were not adjoining. The front desk staff fixed that in a jiffy. Everyone was courteous polite and child friendly (my 5 ages 12-2) can be more than a handful Kudos to Hilton...

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Thank John S
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear John: Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

Harahan, Louisiana
Reviewed 1 week ago via mobile

There were several hotels to choose from on Travelocity, so did a little research before choosing. Initially my 87 year old mother was going to take the trip with me so as far as amenities I wanted to make sure the room had a shower but no tub. Also was5 important to have a hotel with room service and some...

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Helpful?
Thank Erminie B
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Erminie: Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

Shreveport, Louisiana
Reviewed 1 week ago

We enjoyed our time with the friendly and curtious staff. All the ammenities were clean and the food was excellent. At no time doe we feel that we we were outed or put out with any question we had about the city!

Review collected in partnership with Hilton Garden Inn
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Thank E9777CMbrianr
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear CMbrianr: Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Tyler is set just five miles south of the city center, just off Highway 69, is in the heart of Tyler’s southern business district, and near the Tyler Rose Garden. The Great American Grill® serves up a hot cooked-to-order breakfast each morning and hearty American dishes for dinner and evening room service. Enjoy complimentary high-speed internet. Host a meeting or banquet in 3,000 sq. ft. of function space and utilize the services in our 24-hour business center. Rejuvenate in the indoor pool, or work out in the fitness center. ... more   less 

Additional Information about Hilton Garden Inn Tyler

Address: 220 E Grande Blvd, Tyler, TX 75703-4276
Region: United States > Texas > Tyler
Price Range: £80 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Tyler 3*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Priceline and Travelocity so you can book your Hilton Garden Inn Tyler reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Tyler Hotel Tyler
Hotel Style:
#3 Family Hotel in Tyler
#3 Romantic Hotel in Tyler
#7 Business Hotel in Tyler
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Tyler staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Hilton Garden Inn Tyler staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor facing away from the main road. very quiet and you had a view of the sunrise.”
 of 5 bubbles 574irenea, 7 Feb 2017 | Read review
“Central to lobby is quieter”
 of 5 bubbles fivosgirl, 9 Oct 2016 | Read review
“All rooms are comparable.”
 of 5 bubbles M5682IKmichaelc, 13 Sep 2016 | Read review
“251 is near the dumpsters, which get emptied at 6:30am on Friday mornings!”
 of 5 bubbles Redwolf_Journeys, 23 Apr 2016 | Read review
“room that doesn't face Broadway/69 street and Grande if you are a light sleeper and don't want to hear sirens and engine revings...”
 of 5 bubbles 510danaa, 10 Mar 2016 | Read review
5 of 5