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Residence Inn Waco

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Traveller (32)
Room & Suite (23)
Dining (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The downtown extended stay hotel in Waco, TX offers an ideal location near Baylor University and the Waco Convention Center. Our pet-friendly hotel is minutes from many area Waco businesses including L-3 Communications, The Dwyer Group and Providence Health Center. Nearby attractions includes the Waco Mammoth Site, Richland Mall and Mayborn Museum. Located off of I-35, the renovated hotel offers all the comforts of home with full kitchens and separate living areas in each suite. Stay connected everyday with our free Wi-Fi and never worry about your first meal of the day with our free breakfast. The Residence Inn Waco offers a 24 hour fitness facility, laundry room facility, business center and indoor pool with spa tub.
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Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
Hotel links
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Hotel deals
Hotel packages
235Reviews
49Photos
4Q+A
51Room tips
Traveller rating
  • 145
  • 64
  • 17
  • 5
  • 4
Time of year
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  • English
Popular mentions
The staff are very friendly here and are willing to going out of their way to assist you. Special mention to Steve who is more than happy to assist, as are Terry, Marquisha and Jaz. The Mix has been very good lately and Lesonia deserves a special mention. She's friendly, bubbly
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Response from BrittanyW1824, Manager at Residence Inn Waco
Responded 3 weeks ago
We are delighted to have been your chosen hotel during your recent stay in Waco. It was truly a pleasure to serve you. Thank you for staying at the Residence Inn Waco and we hope you choose to create more memories with us whenever your travels bring you back to Waco. Sincerely, Jane X. Assistant General Manager Waco Residence Inn
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The Residence Inn Waco needs some upgrading across the board. The staff was pleasant, but not friendly or genuinely attentive. The room, a two room suite, was large but in need of upgrading. Breakfast was ample with a variety of items to choose from. Overall, the hotel needs
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Response from BrittanyW1824, Manager at Residence Inn Waco
Responded 4 weeks ago
Thank you for taking the time to share your valuable feedback. I am sorry it did not meet with your expectations. Providing outstanding customer service is always our goal. We will give our staff more training and hope to serve you right next time! Best regards, Jane X. Residence Inn Waco
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We were driving from San Antonio to Dallas, with stops in Austin and Waco. We had a lovely two night stay at the Residence Inn - University in Austin, which is a great property. Based on this, we reserved a night at the Residence Inn in Waco. Our reservation was immediately
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Response from BrittanyW1824, Manager at Residence Inn Waco
Responded 21 Dec 2018
Thank you for staying with us! I am sorry our facilities did not meet with your expectations! All our staffs are working hard to provide our guests outstanding service. Best regards, Jane X Assistant General Manager Residence Inn Waco
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We had the wife and I plus 3 teenagers. Has reserved a family suite that was to have a king and two queens. Got in room and it was just 2 king beds. We knew that one teenager was going to have to sleep on a couch but this didn't work. Called the front office and after a few
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Response from BrittanyW1824, Manager at Residence Inn Waco
Responded 26 Dec 2018
Thank you very much for staying with us! Providing outstanding customer service is our continuous goal and effort. We hope to serve you again next time when you travel back Waco! Best regards, Jane X Assistant General Manager Residence Inn Waco
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Staff was extremely friendly especially Brittany Walker, the general manager. We were here only one night. The property is definitely older but seemed to be well maintained except for a couple of areas like the outdoor patio and the too small elevator. Initially, we were given
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Response from BrittanyW1824, Manager at Residence Inn Waco
Responded 26 Dec 2018
Thank you very much for staying with us! Providing outstanding customer service is our continuous goal and effort. We hope to serve you again next time when you travel back Waco! Best regards, Jane X Assistant General Manager Residence Inn Waco
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Hello Galee1, Thank you for your question. We do work to keep pets in certain rooms, however we do not have any rooms designated as pet free. After a pet leaves we do a thorough cleaning of the room to return it to its prior state. Depending if your allergens are severe enough, it might not be comfortable for you since there will be pets in other areas of the hotel. Please let me know if you have any other questions. Thanks, Brittany W. General Manager
1 vote
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Hello Galee1, Thank you for your question. We are a smoke free facility. Please let me know if you have any other questions. Thanks, Brittany W. General Manager
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are dogs welcome
Hi Sellerse22, We welcome pets, for a non refundable fee. Please indicate that you will be bringing a dog at the time of booking. Let me know if you have any other questions. Thanks, Brittany W. General Manager
1 vote
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Hi Sellerse22, Yes. There is a non refundable pet fee of $100. Please let me know if you have any questions. Thanks, Brittany W. General Manager
0 votes
"We were on the second floor and it was quiet and peaceful!"
"Not sure unless you like train horns at night"
"314 can hear the trains"
"Walking distance for the Magnolia Silos"
"not sure which gives the best views...but our room was very quiet, always pick a top floor room, and away from elevators, and kids... ha ha"
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PRICE RANGE
US$165 - US$457 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn wacowaco residence inn
LOCATION
United StatesTexasWaco
NUMBER OF ROOMS
78
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