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Hilton Waco

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Traveller (149)
Room & Suite (74)
Videos (1)

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About

#10 of 41 hotels in Waco
Location
Cleanliness
Service
Value
Daily Mandatory Charge includes the Waco Tourism PID Fee and Texas Recovery Fee. This Hilton Hotel is situated on the banks of the Brazos River in the heart of Texas. Unwind at this Waco hotel close to a range of great attractions including Magnolia Market at the Silos and Baylor University. Relax in a spacious king or double bed guest room or choose an executive room and enjoy exclusive access to premium Brazos River views as well as continental breakfast and special in-room amenities. Connected to the Waco Convention Center via a covered walkway - this hotel in downtown Waco offers over ten thousand square feet of versatile meeting space for up to 200 guests. Host briefings in our boardroom and the grandest of Waco celebrations in the flexible ballroom. Hold a special event in one of two stunning outdoor venues and admire lush gardens featuring fountains with pebble brooks and wooden gazebos.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Free airport transportation
Electric vehicle charging station
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Wine / champagne
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor fireplace
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1,198Review11Q+A100Room tips

Reviews
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Anonymous A wrote a review Feb 2024
Austin21 contributions2 helpful votes
Clean room with a beautiful view of the river. GREAT service, great staff. Breakfast was included in the room and it was delicious. Avoid the Starbucks coffee if you are picky. Special kudos to the kind welcoming woman who acted as hostess. (black woman, delightful and professional don't have her name). We had two connecting rooms.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Ask for a river view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hilton Waco
Responded 5 weeks ago
Dear AnonymousA605, Thank you for taking the time to share your thoughts about your recent stay at Hilton Waco. It brings us immense pleasure to learn about the spotless condition of your room, the scenic river views you enjoyed, and the exceptional service provided by our associates. Your appreciation of the breakfast offering and connecting accommodations delights us. Acknowledging our associate's professionalism and warmth is especially valued, and we will ensure your praises are passed along. Your recommendation is a source of pride for us, and we look forward to welcoming you back for another memorable visit. Rickey Mazza Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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1968GT500 wrote a review Jul 2023
Waco, Texas97 contributions55 helpful votes
Hotel's Favourite
Great location for the river walk, Baylor, Fort Fisher, Dr Pepper museum and the Silos. Freshly updated with the most friendly staff that you could ever want to find. The GM, Justin, is an absolute gentleman and goes above and beyond to make your stay enjoyable. Really great place!
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hilton Waco
Responded 4 Jul 2023
Dear 1968GT500, Thank you for being our guest and sharing your positive feedback. We are delighted to know how much you enjoyed our ideal location and the excellent service provided by our associates. We look forward to welcoming you back to Hilton Waco. Austen Caronia Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dana O wrote a review Dec 2023
2 contributions
I expected the Hotel to be more decorated for the holidays, being downtown Waco. The Margaritas were weak and the dinner was cold, with gravy poured all over the food and the salad was room temp and not fresh. A little disappointed.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hilton Waco
Responded 7 Dec 2023
Dear Roam758732, Thank you for reviewing your visit with us. We want to apologize for not meeting your expectations concerning the food we served. We will address these concerns with our food and beverage team as we always want to improve our guest experience. Your valuable feedback is much appreciated, and we do hope to have the privilege of hosting you again soon. Rickey Mazza Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BeccaBee_0073 wrote a review Nov 2023
1 contribution
Good room. Unfortunately, I was being hit on by the bartender and then discriminated/ interrogated by the host at breakfast. When your bartender (I wasn't drinking) is telling you how gorgeous you are and to call your husband and tell him how hot his wife is. Inappropriate. When the host at breakfast interrogates you if you have a coupon for breakfast (when they also accept cash) and they also take cash... and he only did this to women entering the restaurant for breakfast, I felt discriminated. Other than that they stay was fine.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: November 2023
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Rooms
Location
Cleanliness
Service
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hilton Waco
Responded 16 Nov 2023
Dear BeccaBee_0073, Thank you for taking the time to share your review. Please accept our sincere apologies for the behavior of one of our associates. We make every effort to provide exceptional hospitality in all aspects; therefore, we genuinely regret that this was not your experience. We will share your message appropriately, and one of our managers will reach out to you shortly. We are grateful for your patience. We are disappointed to learn about your experience at our hotel. Please know that we value our world of differences and embrace inclusion, and we aim to treat everyone with dignity and respect, regardless of race, religion, gender, or sexual orientation. We appreciate your feedback and apologize that you were not happy with our service on your visit. Your comments will be shared with our team for evaluation. Thank you again, and we wish you safe travels. Rickey Mazza, Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CCbday61458 wrote a review Oct 2023
4 contributions1 helpful vote
In town overnight for a class reunion; previously stayed at the Hilton located within walking distance from the Brazos River with a room overlooking the river. Awesome view of the night skyline and morning sunrise. Customer service is consistent with each visit.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hilton Waco
Responded 25 Oct 2023
Dear Myvac2MBJ, Thank you for being our guest once more at Hilton Waco. We appreciate you choosing us for your class reunion. We believe excellent service sets us apart and brings guests back time and time again. It was our pleasure having you with us, and we look forward to your next visit! Rickey Mazza Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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aglobalteacher wrote a review Sept 2023
Houston, Texas1 contribution
I have stayed here many times over the past few years. The hotel is in need of updating and deep cleaning. The rooms have stains on walls and on closet doors. The bathroom cabinets are chipped. There was candy wrappers and deep layer of dirt behind nightstand.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hilton Waco
Responded 24 Sept 2023
Dear aglobalteacher, Thank you for being our loyal guest and taking the time to provide feedback. We sincerely apologize for not meeting your expectations during your recent stay at our hotel. We deeply regret the inconvenience you experienced, especially regarding your concerns with the upkeep of our property, which is of utmost importance to us. Your feedback is invaluable, and we will immediately address this matter with our housekeeping team to ensure such oversights do not recur. Your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us another opportunity to host you in the future so we can show you our dedication to exceptional experiences. Austen Caronia Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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teachkindy wrote a review Aug 2023
Dripping Springs, Texas163 contributions81 helpful votes
The Hilton Waco is located right across the street from the Brazos River. You can get river or city views. AJ at the front desk ensured we got two rooms with great views close to each other. He asked us if there we wanted any recommendations. He treated us like friends, was a very happy person, and was professional and friendly. We liked our room so much that we extended our stay, which Miguel at the front desk made happen easily. He's professional and personable. The breakfast service by one particular employee, Aby, was fabulous. She's friendly and seemed to enjoy her job, a rarity in many places. Room service was excellent. We loved the food and drinks. Our rooms were clean and comfortable. The sheets were soft, and the bed was perfect. The rooms are modern in decor. The bathroom shampoo, body wash, and lotion are Evelyn and Crabtree, which we loved. I highly recommend staying at the Hilton Waco.
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Date of stay: August 2023
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hilton Waco
Responded 18 Aug 2023
Dear teachkindy, We are delighted you chose to stay with us at Hilton Waco. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We are grateful for your recommendation and look forward to welcoming you back soon. Austen Caronia Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mikenkathyk wrote a review Jun 2023
1 contribution
Surprised how old the room actually was. Tired carpet, window treatments, furniture, thermostat. Actually, the whole building was old including the luggage carts. It was so crowded. Sometimes had to park in the public parking. We were above the pool so it was loud in the evenings.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Hilton Waco
Responded 29 Jun 2023
Dear mikenkathyk, Thank you for being our guest. We regret you were not entirely satisfied with the quality and condition of our accommodations. We will note your comments as we continue to monitor our property's condition and plan for future upgrades and changes. We also apologize for the frustrations you experienced during our busy season, and we want to thank you for your patience. We are always looking for opportunities to improve our guest experience, so we are grateful for your feedback. We hope to have the opportunity to better your stay should your travel plans bring you back to the area. Austen Caronia Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Amanda W wrote a review Jun 2023
Linn, Missouri1724 contributions339 helpful votes
Easy location to downtown with a pretty view of the suspension bridge. Hotel has a beautiful outdoor area by the pool to relax and visit. Rooms were clean and a decent size. Nice size bar/restaurant downstairs for a quick evening drink as well.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Manager, Guest Services / Front Office at Hilton Waco
Responded 13 Jun 2023
Dear Wolfeaj, Thank you for taking the time to share that your stay at Hilton Waco on the banks of the Brazos River was perfect in every way! We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you this way. Austen Caronia Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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galonthego60 wrote a review Jun 2023
Cuero, Texas166 contributions74 helpful votes
The hotel is note the Waldorf but it is clean and well cared for on the inside. The outside area where you unload luggage and check in needs some TLC There are many black birds in the area."nuff said" We had a corner room which did not have a great view but was a little larger than the other rooms, The bed was comfortable and clean, the carpet was clean, the bathroom had Crabtree and Evelyn toiletries and there were plenty towels... you have to ask for room cleaning. The hotel is older but because it is well kept one does not notice that as much. The location of the hotel is great...close to all the tourist things and great restaurants The Grille Restaurant in hotel had a good buffet breakfast ..a lot like the Hampton but served on real plates. If you to the Grille at night be warned.... I got nachos with ground beef and they were awful...I think they crumbled a left over hamburger pattie on top for the ground beef. It was not good
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Dont go to the Grille for food at night. Drinks are ok to order
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Manager, Guest Services / Front Office at Hilton Waco
Responded 13 Jun 2023
Dear galonthego60, Thank you for sharing the nice rating of Hilton Waco. We are happy to see your stay was pleasant. With that said, we regret any inconvenience you experienced and have taken note of your comments to use them to improve our service going forward. we hope to have the pleasure of hosting you again soon. Austen Caronia Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£130 - £182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton waco hotel waco, hilton hotel waco, waco hilton hotel
LOCATION
United StatesTexasWaco
NUMBER OF ROOMS
195
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HILTON WACO - Updated 2024 Reviews, Price Comparison (TX)

Frequently Asked Questions about Hilton Waco
Which popular attractions are close to Hilton Waco?
Nearby attractions include Spice Village (0.1 miles), Waco Suspension Bridge (0.1 miles), and Design House Jewelry Studio (0.3 miles).
What are some of the property amenities at Hilton Waco?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Waco?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hilton Waco?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Waco?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Waco?
Conveniently located restaurants include Ninfa's Mexican Restaurant, Cricket's Grill & Draft House, and Bitty & Beau's Coffee.
Are there opportunities to exercise at Hilton Waco?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hilton Waco have an airport shuttle?
Yes, Hilton Waco offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hilton Waco have airport transportation?
Yes, Hilton Waco offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Waco?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Waco offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.