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Hilton Garden Inn Houston / Clear Lake / NASA

454 reviews
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Traveller (15)
Room & Suite (15)
Dining (5)
Overview
  • Excellent54%
  • Very good27%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Houston / Clear Lake / NASA
Special Offer: Double Points, Every Stay
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (454)Write a Review
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All reviewsclean bathroomadjustable firmnesscook to orderhobby airportvery nice hotelcleaning staffbusiness tripstaff was very friendly and helpfulbreakfast was deliciousexcellent stayclear lakethe johnson space centershort drivegreat place to staywould definitely stay here againfree breakfastwaffles
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1 - 5 of 443 reviews
Reviewed 3 weeks ago

I would call to check that their renovations are finished before booking here. The rooms and halls smell like paint and the whole hotel is still under construction. They do not list the construction status online.More

Review collected in partnership with Hilton Garden Inn
Thank S577JPchristophert
Response from Chelsea J, Front Office Manager at Hilton Garden Inn Houston / Clear Lake / NASAResponded 3 weeks ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our...More

Hotel's Favourite
Reviewed 16 November 2017

Enjoyed everything about my stay at the Hilton Garden Inn! The room was beautiful and comfortable. The adjustable bed was awesome and I slept great! Every staff member that I encountered was friendly and helpful. Although they are currently having renovations done, they were very...More

Thank Van S
Response from EmilyNHGI, Front Office Manager at Hilton Garden Inn Houston / Clear Lake / NASAResponded 17 November 2017

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better...More

Reviewed 4 weeks ago

Good location. Close to lots of good dining and activities. The mattresses are advertised as adjustable, but don't count on it. They are hard and uncomfortable. The lobby is under renovation so it was not the most pleasant to look at. The remodel looks like...More

Review collected in partnership with Hilton Garden Inn
Thank G7191ESadams
Response from EmilyNHGI, Front Office Manager at Hilton Garden Inn Houston / Clear Lake / NASAResponded 3 weeks ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our...More

Reviewed 20 January 2018 via mobile

I checked in with Digital key and did not work. I had to come back all the way from the 4th floor and wait in line and ask for a key since Digital Key didn't work. Bailey was very apologetic and made me a new...More

Thank go2gamble
Response from EmilyNHGI, Front Office Manager at Hilton Garden Inn Houston / Clear Lake / NASAResponded 4 weeks ago

Thank you for taking a moment to share your experience. I am happy to hear you found the staff and hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better...More

Reviewed 29 December 2017

Went to see grandson and sadly found the hotel being remodeled with dust and less than anticipated cleanliness. The snacks/sundries were lined up on a table in the midst of the rubble. Wish we had been given prior notice of the disarray. Added bonus -...More

Review collected in partnership with Hilton Garden Inn
Thank I7794WHrobertr
Response from EmilyNHGI, Front Office Manager at Hilton Garden Inn Houston / Clear Lake / NASAResponded 1 January 2018

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. The hotel is under remodeling because we have to complete the brand standards before February 2018, we are very sorry we did not...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$122 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Webster
#4 Business Hotel in Webster
#6 Family Hotel in Webster
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$122 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Webster
#4 Business Hotel in Webster
#6 Family Hotel in Webster
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (15)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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DeEdra B
3 December 2017|
Answer
Response from Cruiseandfly | Reviewed this property |
This is a franchise location and I think they offer group discounts. Call the hotel directly to inquire. If I recall, they do have a banquet room. It sounds like you are needing a room like that. Unless you are looking for a... More
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Votes
Room Tips
"All rooms are about the same here, no views of anything to try for."
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"We stayed on the first floor and were more than pleased."
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"I think all of the rooms are nice."
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"I have stayed only the bottom floor. This hotel is located in a little cul de sac and all of it seems quiet..."
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