We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The room had "hot" water that was maybe not cold, but not actually warm either. We asked to move to a room that did have hot water and they said they couldn't because they were booked full. We knew that wasn't true because there were...More
I called within 24 hrs of leaving my room to be told my belongings will not be available for me to retrieve. The owner answers my phone call and said the room was rented and he could not check it. Which when we left they...More
Terrible experience that lasted less than 10 minutes due to a huge bed bug infestation on sheets pillows and furniture. If you decide to stay here check for bed bugs first. We ended up at a motel down the street. They did refund our money...More
1 Thank roominspector2017
Response from dixiedee, Desk clerk at Whitesboro Inn & SuitesResponded 3 weeks ago
Yes they did have a bedbug problem, but have since then new owners have taken over. They are putting a lot of money into the motel to make improvements. The new owners are very nice and they have other motels so they know what they...More
I called ahead to make a reservation and to let them know I was mailing them a package. The package contained food and other provisions for my bicycle trip. They said they understood and would hold the package until my arrival.
The first time the...More
If I had an option to rate them a zero I would. It was recommended by a family member to stay at so, my husband and I called and made reservations. We asked for a king size bed and nonsmoking. She took our credit card...More
2 Thank Jennifer S
Response from dixiedee, Front Office Manager at Whitesboro Inn & SuitesResponded 31 August 2016
I am very sorry you had such a bad experience. I have not been there much lately due to surgery complications. If I had been there you would have gotten what you asked for, Despite all of my complaints to management about this desk clerk...More