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Holiday Inn Express Hotel & Suites Zapata

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Holiday Inn Express Hotel & Suites Zapata
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25 Reviews from our TripAdvisor Community

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Showing 25: English reviews
San Antonio, Texas
Reviewed 30 March 2016

Everything was nice and the employees are very friendly. My children loved the pool, I highly recommended it. Love how they have an aquarium first thing my kids saw. Breakfast was good too and in the afternoon they had free wings and drinks which was awesome since Zapata doesn't have food delivery in any restaurant.

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Helpful?
Thank bustamantelizbeth837
OGIHtls, General Manager at Holiday Inn Express Hotel & Suites Zapata, responded to this review

Thank you for your wonderful review! The staff takes great pride in being able to accommodate our guests and helping to make your experience a memorable one. I'm glad you enjoyed our manager's reception, it is just a small token of our appreciation to our guests. We hope that the next time you are in the area, you will visit...

McAllen, Texas
Reviewed 4 March 2016

Our confirmation listed the rate as $113, but when we checked in the desk clerk said his computer showed $133 and that we had booked through a third party. I showed him our confirmation, which showed both the $113 and the fact that we'd booked directly through Holiday Inn Express. We refused to pay the extra money, he couldn't find...

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Helpful?
Thank 802,496
Holiday Z, General Manager at Holiday Inn Express Hotel & Suites Zapata, responded to this review

Good Day 802496, Thank you for your review, however I do apologize for the fact that your stay hasn't been as expected. We will take the proper measures in looking into what is happening with the extra person charge. We hope that your future stays with us be more comfortable in the future.

Rockport, Texas
Reviewed 19 November 2015 via mobile

Great place to stay, friendly staff and clean rooms. The hotel staff were very polite and the breakfast was good. My room was cleaned daily thanks would stay there again. Thanks thanks thanks thanks thanks thanks things to do at 3 am in Zapata write a review lol

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Helpful?
Thank rick5b4
Holiday Z, General Manager at Holiday Inn Express Hotel & Suites Zapata, responded to this review

rick5b4 First off, thank you for your review, We are very pleased to hear that you enjoy your stay here with us. I will be sure to share with the rest of my staff your wonderful comments. Hope to see you soon and may your next stay be as great as always.

Roma, Texas
Reviewed 6 March 2015

Stayed there for business back in January. Be Careful they might charge your room for bogus reasons. They accused me of smoking in my room when I didn't. I talked to the general manager and he told me that the room really didn't smell like smoke and he wasn't going to charge me. A week later went back on his...

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Helpful?
2Thank KaiserKrieg
OGIHtls, General Manager at Holiday Inn Express Hotel & Suites Zapata, responded to this review

Dear Guest, Thank you for taking the time to post a review; your comments have been discussed in detail with the hotel staff, rest assured that our goal is to maintain a high level of customer service. We understand the importance of providing a room that smells clean and fresh, all our guests appreciate that especially guests with a health...

El Paso, Texas
Reviewed 17 January 2015

There this last week. Lots of police along the border. Hotel was good but they need to be a little consistent on the breakfast and CHANGING the sheets after a week. Nice place and staff. Really nice and like it.

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Helpful?
1Thank FedArch
OGIHtls, General Manager at Holiday Inn Express Hotel & Suites Zapata, responded to this review

We appreciate you taking the time and giving us your feedback on your stay. The staff and I here at the Holiday Inn Express Zapata take consideration on all comments and opinions given to us by our wonderful guest here in Zapata County. I will be more than glad to share with the entire staff to help us grow as...

Plantersville, Texas
Reviewed 13 August 2014 via mobile

In town on business for three weeks. The front desk staff is super friendly and helpful. My room was clean and everything worked. The AC was great! The room was large and pretty well lit. Plenty of parking. This is the place to stay if in town on business!

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Helpful?
Thank PvilleTexas
OGIHtls, General Manager at Holiday Inn Express Hotel & Suites Zapata, responded to this review

Good day We appreciate you reviewing our property my team and I, are please you chose to stay at Holiday Inn Express Zapata we enjoyed serving you and offering the best service possible to you and all of our guest we hope to see you back in Zapata soon Thank you and see you soon at you home away from...

New Braunfels, Texas
Reviewed 29 March 2014 via mobile

My stay here was good. The staff as very friendly. The property was clean inside and out. As a Platinum member I was upgraded to a larger room. While there are not many hotels in the area, this will be my go to place to stay when in Zapata. Plenty of parking also, which is nice.

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Helpful?
Thank Michael B
Valley H, General Manager at Holiday Inn Express Hotel & Suites Zapata, responded to this review

Good day Mr. Michael B Appreciate your review and comments we work hard to make every guest feel comfortable and safe and offer our best service possible, we are happy we were able to make your stay as comfortable and relaxing. I will share your comments with my staff Thank you once again and hope to see you soon

Boca del Rio, Mexico
Reviewed 24 February 2014

The Manager of this Holiday Inn went above and beyond to make sure his hotel met our needs. He made sure that proper security was in place in make sure everyone boat were safe from thief. He provide boat towels for everyone to help keep our boats clean They had hot cookies for us after we got off of the...

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Helpful?
Thank Duane G
Valley H, General Manager at Holiday Inn Express Hotel & Suites Zapata, responded to this review

Good Day, Mr. Duane G I would like to first thank you for taking time to review property and letting us know how you feel, my first thing I want to thank you for is in regards to security hope you enjoyed the security measures I took to have all your valuable boats been watched by local Sheriiff's Dept. all...

San Antonio, Texas
Reviewed 17 February 2014

This hotel is clean, relatively new, and has ample parking with plenty of room for boat trailers. The breakfast was hot and the freshly baked cinnamon rolls were awesome. Front desk staff were competent and helpful. My buddy and I's room had a fridge and coffeemaker.

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Helpful?
Thank Garry C
Valley H, General Manager at Holiday Inn Express Hotel & Suites Zapata, responded to this review

Good Day Mr. Garry C First of all I would like to thank you for your review and letting us know how good of a job we have been doing, been that myself and my staff are committed to providing the upmost service from the time you step in to when you depart. Hopefully everything is going well and we...

Reviewed 1 February 2014

The hotel was clean and well organized and staff was top notch. When I left out for dinner the staff offered help with a restaurant selection without me needing to ask. In the morning as I was leaving the wished me safe travels.

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Helpful?
Thank kimberlydeade
Valley H, General Manager at Holiday Inn Express Hotel & Suites Zapata, responded to this review

Good Day, Kimberlydeade First of all I would like to thank you for taking your time and writing this comment to inform us of your stay in Holiday Inn Express Zapata Texas, we strive to have each and every one of our guest who stay with us to know the area and feel at home hope you enjoyed your visit...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to our Comfortable Zapata, TX hotel near Falcon State ParkIdeally situated on U.S. Highway 83 near the Mexican border, the Holiday Inn Express Hotel and Suites Zapata provides guests easy access to various restaurants and businesses, as well as to a number of southern Texas attractions.For world-class bass fishing, swimming, water-skiing and boating, guests can visit Zapata's famous Falcon State Park and Reservoir. Just a short distance from the hotel, San Ygnacio, TX is home to the La Paz Museum and the historic Jesus Trevino Fort Complex. For an understanding of the area's heritage and culture, travelers can also view the exhibits of artifacts at the Colonel Antonio Zapata Museum.Business travelers can appreciate our convenient Zapata, TX accommodations near the Los Ebanos Golf Course, downtown Zapata, S & S Specialties, Kobra Oilfield Services, Camino Agave Inc. and Med-Loz Inc. We offer a 24-hour business center with fax, copy and print services to help you prepare for your meeting, as well as two meeting rooms with ample space to accommodate large or small groups.During your stay in Zapata, we hope you will enjoy our hotel's excellent amenities including a complimentary breakfast, free high-speed, wireless Internet access, an outdoor pool and a well-equipped Fitness Center. Book your reservations now to receive our great Zapata hotel deals and rates. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Zapata

Address: 167 Highway 83, Zapata, TX 78706
Region: United States > Texas > Zapata
Price Range: £98 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Zapata 2.5*
Number of rooms: 70
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Also Known As:
Holiday Inn Express Hotel And Suites Zapata
Zapata Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Zapata staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great clean room!”
 of 5 bubbles 909duaneg, 24 Feb 2014 | Read review
“Rooms on east side may be a little quieter, but we were on the west side ( highway side) and didn't have a probelem - three stories, one elevator, but didn't have any issues with elevator service.. Nice pool area, shaded in late afternoon.”
 of 5 bubbles 859garryc, 17 Feb 2014 | Read review
“We had a large room with a small sitting area. However, the view was not great. If you don't mind a slightly smaller room, you could get a view of the lake. We were not there much during the day so the view was not important to us.”
 of 5 bubbles verypicky57, 27 Dec 2013 | Read review
“even number rooms overlook pool and a better view. Odd number rooms face highway”
 of 5 bubbles 840michaelg, 11 May 2013 | Read review
“Ask for room facing the lake.”
 of 5 bubbles 767LauraB767, 18 Dec 2012 | Read review
5 of 5
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