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Zermatt Resort & Spa, A Trademark Collection Hotel

740 reviews
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Traveller (202)
Room & Suite (245)
Pool & Beach (51)
Overview
  • Excellent53%
  • Very good21%
  • Average12%
  • Poor9%
  • Terrible5%
Travellers talk about
“park city”(98 reviews)
“zermatt resort”(84 reviews)
“chop haus”(22 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
4.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (740)Write a Review
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734 results
Traveller rating
373
156
96
71
38
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373
156
96
71
38
Show reviews that mention
All reviewspark cityzermatt resortchop hausbedroom villasteam roommerry go rounddeer valleythe indoor outdoor poolminiature golfheber citytennis courtshot tubbusiness conferenceswiss themeconference centerfree shuttlesalt lake
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1 - 5 of 734 reviews
Reviewed 2 days ago

This resort feels like you are in the Swiss Alps. Super accommodating staff, excellent food, and very upscale rooms. The scheduled shuttles for the ski resorts even went out of their way to take us to many non ski events. Also, the rental shop was...More

Thank Peggy G
Response from Max J, Guest Relations Manager at Zermatt Resort & Spa, A Trademark Collection HotelResponded yesterday

Thank you for taking time to write a review and we appreciate your positive feedback. We look forward to welcoming you back and hope to see you again soon.

Reviewed 4 days ago

The hotel is nice and the customer service is amazing. We went with a large group of friends and it lacked the ability to have much fun. The hot tub does not allow drinks and when they sign you in and give you a towel,...More

1  Thank Funnnn_12
Response from Max J, Guest Relations Manager at Zermatt Resort & Spa, A Trademark Collection HotelResponded 3 days ago

Thank you for taking the time to write a review and we are so glad to hear that you found the customer service amazing. We certainly enjoyed having your group here. Your feedback about the pool will be shared with our staff as we are...More

Reviewed 1 week ago via mobile

It great to be back in Midway Utah at the Zermatt Resort we had our annual Corporate Meetings. The staff is so amazing and the sleeping rooms are clean and spacious. If you are looking at the Zermatt Resort to host your Corporate Retreat this...More

Thank John O
Response from groupleaderinPC, Guest Relations Manager at Zermatt Resort & Spa, A Trademark Collection HotelResponded 1 week ago

Thank you so much for your review. We are delighted to hear that you had a successful corporate retreat. Thank you for being a loyal customer and we look forward to welcoming you back soon.

Reviewed 1 week ago

Stayed here a night on a road trip from Jackson to Vegas. Made the mistake of asking for the best rate as a walk up and paid $40 more than the couple checking in at the same time that had just booked via a certain...More

Thank travelingsusie
Response from groupleaderinPC, Guest Relations Manager at Zermatt Resort & Spa, A Trademark Collection HotelResponded 1 week ago

Thank you for taking the time to write a review and we are so sorry to hear that your stay was just ok. We would love to have the opportunity to welcome you back and change your opinion. Please contact me personally if your travels...More

Reviewed 1 week ago

This is a little gem of hotel relatively close to Park City. Its really very much as entering a hotel in the Swiss Alps. The decoration is cosy and has itens that easily can be related to the European environment. Although, in the restaurant there...More

Thank JuPereira
Response from groupleaderinPC, Guest Relations Manager at Zermatt Resort & Spa, A Trademark Collection HotelResponded 1 week ago

Thank you so much for your comments and we are delighted to hear that your stay was enjoyable. We will discuss all your comments with our team. We are constantly striving to improve our service and offerings to our guests and with your valuable feedback...More

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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Babysitting
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Tennis Court
Details
Price range
US$116 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$116 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Add Photo Photos
Traveller (202)
Room & Suite (245)
Pool & Beach (51)
Dining (26)
Amenities (55)
Family and Play Areas (1)
Questions & Answers
Ask a question
Amber M
6 February 2018|
AnswerShow all 3 answers
Response from Max J | Property representative |
Check in is at 4 p.m. check out is at 11 a.m.
0
Votes
Amy I
23 December 2017|
AnswerShow all 2 answers
Response from Paul B | Reviewed this property |
I would check with the resort. They could best answer your questions.
2
Votes
willijopro2487
26 August 2017|
AnswerShow all 5 answers
Response from Nicole A | Reviewed this property |
We had a King but they have both.
0
Votes
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Room Tips
"Deluxe rooms or villas , they have a fireplace!"
Read review
"Room at high levels have a nice view of the region"
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"3rd floor was perfectly fine and quiet."
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"The 2-bedroom villa is just the right amount of space for a family up to 6....very convenient with the fully..."
Read review
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