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Quality Inn Payson I-15

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Traveller (33)
Dining (1)
Bathroom (3)

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About

#1 of 1 hotels in Payson
Location
Cleanliness
Service
Value

Finding an ideal hotel in Payson does not have to be difficult. Welcome to Quality Inn, a nice option for travellers like you.

Quality Hotel features room service, to help make your stay more enjoyable. The property also boasts a pool and breakfast. If you are driving to Quality Hotel, free parking is available.

Close to Payson Utah Temple (2.6 mi), a popular Payson landmark, Payson Comfort Inn is a great destination for tourists.

While in Payson, you may want to check out some of the restaurants that are a short walk away from Comfort Inn Payson, including Joe Coffee and Espresso Bar (0.7 mi), Dalton's (0.8 mi), and El Tapatio (0.7 mi).

Quality Inn puts the best of Payson at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Horseback riding
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Sauna
Breakfast available
Breakfast buffet
Meeting rooms
Spa
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Microwave
Refrigerator
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
Languages Spoken
English
Hotel links
Special Offer:Book Direct For Lowest Price!
102Reviews2Q+A22Room tips

Reviews
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parkerflyHI wrote a review Jul 2022
Kaysville, Utah87 contributions36 helpful votes
Acknowledging that there are almost no hotels in Payson, you'll want to avoid this one. Drive to American Fork or Provo to stay instead if you need to. We've stayed at this hotel multiple times over the years, each stay gets worse and worse. This is the absolute last time we will stay at this hotel. Check-in was typical, the person at the desk was nice. I was made to sign an agreement stating that if smoke was detected in the room, we would have to pay a $250 fine. Upon arriving to the room, it smelled heavily of smoke. I went back to the front desk to report this and the representative acted surprised. I asked how they would know at this point who smoked in the room since the smell was so strong. I was told we wouldn't be charged. I was also told that there were no other rooms to switch to as the hotel was full. I asked for deodorizer for the room and was given Lysol which isn't really a deodorizer. When I returned to the front desk to return the Lysol, I asked if we could be provided a discount since the smell was so strong and it was supposed to be a non-smoking room. I was told she would leave a note for the manager and then she told me that housekeeping had been attempting to get the smell out of the room "all morning". This ran counter to the surprised act she put on when I first reported the smell to the front desk. We left the hotel for a few hours and came back to a completely different smell in the room. There was a smell emanating from the A/C unit that smelled like a sour rotten dirty ass - it was absolutely disgusting but there was nothing that could be done about it. Both my husband and I attempted to connect to the hotel wifi with no luck. It accepted the password but would never connect. We attempted on different devices without success. My husband got no sleep all night between the smell and the horrible bed. At some point in the night, the room became really hot, which just made the smell worse. When we went to breakfast the next morning, it was severely lacking. All there was for hot food was powdered scrambled eggs, waffles, and packaged muffins. No meat at all such as sausage or bacon like they usually have. When I went out and asked the front desk what was happening with breakfast, I was told that supply chain issues were causing breakfast to be sparse. I was in Payson for an athletic competition and the lack of items for breakfast was extremely disappointing since there is really no where in Payson to get breakfast at that point. Powdered eggs have almost no protein. We checked out of the hotel early that morning and I reported all of the issues to the front desk. I once again asked for a discount and was told that she didn't have the authority to do that and would leave a message for the manager. I filled out a sticky note with my contact information and note about the issues and asked to be contacted. It has been an entire week later and still no call from a manager at all. I completed the survey that I sent by choice hotels after not hearing anything for a week. The next day I received an email response from the General Manager that contained a half-hearted apology and platitudes about how my terrible experience will benefit guests in the future. Doubtful. She couldn't be bothered to even attempt to make it right - didn't even bother to try to throw some extra points my way or anything. Extremely disappointing. We will not return to this Quality Inn on future trips.
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Date of stay: July 2022
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Sleep Quality
Room Tip: Marked non-smoking rooms may not be non-smoking.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sam B wrote a review Jan 2021
2 contributions
I stayed at the Quality Inn Payson with my family on 01/15-01/16 2021. The room looked nice and appeared clean. That’s where the goon ended. My son took a shower that night and complained that the water barely got warm. I didn’t put much thought to it because he can exaggerate sometimes. The next morning, I took a shower around 8am and the water was Luke warm at best from the facet and by the time it hit your body from the shower head it was just plain cold!! As I tried to frantically finish my shower I noticed black mold on the ceiling above the tub. Needless to say, nobody else in the family wanted to take a shower. We got dressed and went to “breakfast”. All of the milk in the fridge had expired the day before. My son used a carton for his cereal and didn’t seem to have a problem. My carton however was sour. The desk attendant heard me complain to my wife and she brought out some different cartons that weren’t expired. She was very polite but the problems we experienced as a whole were poor management. I will not stay at this location again and this experience is making me second guess my “Choice Privilege” membership. Save yourself a bad experience and find another hotel.
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Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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justjohn wrote a review Sept 2020
Effingham, New Hampshire16 contributions30 helpful votes
Great pillows. Overall a great night sleep. The breakfast was average continental; muffins, cereal, yogurt, and most important coffee, but wasn't there for that I would stay here again. Easy on and off the highway.
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Date of stay: September 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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penahill wrote a review Jun 2020
Hollister, California634 contributions128 helpful votes
Stayed there for 4 nights. The price was reasonable and they allowed pets. They have an exercise room, laundry, pool, and meeting rooms. It looks like they served a hot breakfast. Due to the Corona virus all of that was closed but they did have items individually wrapped. The rooms were clean and the staff was friendly. I would recommend staying here when in Payson.
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Date of stay: June 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Megan P, Other at Quality Inn Payson I-15
Responded 23 Jul 2020
Thank you for the feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robert wrote a review Jan 2020
8 contributions13 helpful votes
Oh no! A Winter Storm Warning! We saw a massive snow storm coming and pulled over early. This hotel was so nice that we stayed an extra day! Indoor pool, lackluster weight room, but breakfast was excellent. Subway next door and fantastic pizza delivery. The breakfast room was open 24 hours with the coffee machine made by the cup. I was able to work in there while the family slept.
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Date of stay: January 2020
Value
Cleanliness
Service
Room Tip: Excellent mattress and sheets!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Megan P, Public Relations Manager at Quality Inn Payson I-15
Responded 6 Jan 2020
Thank you for taking the time to review your stay with us here at Quality Inn. We're happy to hear that it was enjoyed! We hope your time was lovely in the Payson, UT area and that we see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kirkdooley wrote a review Jul 2019
Shelley, Idaho1 contribution
Excellent and friendly service. Rooms are clean and don't smell musty. AC was good. Pool water temp and hot tub were excellent. Easy on and off from the freeway but located so you couldn't hear the traffic.
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Review collected in partnership with Choice Hotels
Date of stay: July 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Megan P, Public Relations Manager at Quality Inn Payson I-15
Responded 30 Jul 2019
Thank you for taking the time to review your stay with us here at Quality Inn. We're glad to hear that it was excellent! We hope your time was lovely in the Payson, UT area and that we see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lori M wrote a review Jul 2019
1 contribution
The room had a very funny smell. The bed was uncomfortable. The tub was s slippery and my kid fell. The hot tub had kid under 5 jumping around in it and when I mentioned it to the front desk they just shrugged it off. No pool towels. No shampoo and conditioner in the spa showers. The gym machines were broken and the vending machines didn't work.
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Review collected in partnership with Choice Hotels
Date of stay: July 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Megan P, Public Relations Manager at Quality Inn Payson I-15
Responded 30 Jul 2019
Thank you for taking the time to review your stay with us here at Quality Inn. We appreciate your feedback and have passed it along to be reviewed by appropriate management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tanmansmom wrote a review Jul 2019
Washington146 contributions72 helpful votes
+1
Pool closes at 10pm. Front desk staff was welcoming and very friendly. Beds were comfortable, rooms clean. The rooms were a little musty and the AC unit makes a lot of noise but didn't work well. Breakfast had waffles, eggs, sausage, yogurt and bread items. Hotel is showing age and has areas needing repair throughout (missing ceiling tiles, plastic hanging out). Pool was clean, hot tub was also clean. The area around the pool was very hot and smelled like the sauna and heavy chlorine. There was a sauna in each locker room. What was odd was that I ended up booking a room from the lobby because they couldn't price match. The person at the front desk was very kind and helpful dispite this "policy". Overall, it was an average hotel. We would stay again.
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Date of stay: July 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Megan P, Public Relations Manager at Quality Inn Payson I-15
Responded 3 Jul 2019
Thank you for taking the time to review your stay with us here at Quality Inn. We hope your time was lovely in the Payson, UT area and that we see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Your Customer wrote a review Jun 2019
Phoenix, Arizona16 contributions1 helpful vote
Clean rooms, Excellent value. Friendly staff. I suggest that you stay here rather than SLC. Restaurants close by. Breakfast is a fair quality. Eggs seems powdery. Could not find tea bags. However all things considered a very good value Exit 250.
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Review collected in partnership with Choice Hotels
Date of stay: June 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Megan P, Public Relations Manager at Quality Inn Payson I-15
Responded 24 Jun 2019
Thank you for taking the time to review your stay with us here at Quality Inn. We're pleased to hear that all in all it was very good. We hope your time was lovely in the Payson, UT area and that we see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Venture187612 wrote a review Jun 2019
1 contribution
Friendly staff and clean, well-run facility. Breakfast was outstanding, with a nice variety of cooked entrees, cereals, muffins/sweet rolls, toast or bagels. Even a wafflemaker! I did have a security concern that exterior doors on the side and rear of the building could be entered without a key until late at night. Given the craziness and gun violence we often see on the news, that seems unnecessarily lax to me. If that is corrected, the hotel is a great value for the money.
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Review collected in partnership with Choice Hotels
Date of stay: May 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Megan P, Public Relations Manager at Quality Inn Payson I-15
Responded 3 Jun 2019
Thank you for taking the time to review your stay with us here at Quality Inn. We appreciate your feedback! We hope your time was lovely in the Payson, UT area and that we see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£73 - £100 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality hotel payson, comfort inn payson, payson comfort inn
LOCATION
United StatesUtahWasatch RangePayson
NUMBER OF ROOMS
62
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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QUALITY INN PAYSON I-15 - Updated 2024 Prices, Reviews (UT)

Frequently Asked Questions about Quality Inn Payson I-15
Which popular attractions are close to Quality Inn Payson I-15?
Nearby attractions include Winchester Escape House (0.7 miles) and South County Lanes (0.3 miles).
What are some of the property amenities at Quality Inn Payson I-15?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Quality Inn Payson I-15?
Guests can enjoy free breakfast during their stay.
Is parking available at Quality Inn Payson I-15?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn Payson I-15?
Conveniently located restaurants include El Tapatio, Fat Jacks Pizza, and Joe Coffee and Espresso Bar.
Are there opportunities to exercise at Quality Inn Payson I-15?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Quality Inn Payson I-15 located near the city centre?
Yes, it is 0.8 miles away from the centre of Payson.
Are any cleaning services offered at Quality Inn Payson I-15?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Quality Inn Payson I-15?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Is Quality Inn Payson I-15 accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.