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Residence Inn Provo

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Traveller (65)
Room & Suite (39)
Dining (6)
Overview
  • Excellent64%
  • Very good22%
  • Average7%
  • Poor4%
  • Terrible3%
Travellers talk about
“bedroom suite”(8 reviews)
“front desk”(63 reviews)
“nice kitchen”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
Suites
3 Star Hotel
All hotel details
Offers from Residence Inn Provo
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Residence Inn Provo
Special Offer: Member Rates
Hotel packages
Hotel deals
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Reviews (357)
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353 results
Traveller rating
220
80
27
15
11
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LanguageEnglish
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220
80
27
15
11
Show reviews that mention
All reviewsbedroom suitefront desknice kitchenriver traillaundry roomevery morninglong termfire pitthe kitchen staffbyu campusgreat customer servicewonderful staybed was very comfortablemarriott propertiesquiet locationwould definitely stay here againrooms are clean
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1 - 5 of 353 reviews
Reviewed 5 days ago

Was travelling through on my way to Colorado. This was the half way point of my journey. This ended up being an ideal place to stay. A little off of the freeway, but still in a great area not too far away from some restaurants...More

Thank WSUtraveller1324
Response from David L, General Manager at Residence Inn ProvoResponded 3 days ago

Thank you for taking the time to give us your feedback regarding your stay with us. We're happy to hear that you enjoyed your stay and hope that you come visit us again. Safe travels!

Reviewed 2 weeks ago

We stayed here last week for 5 nights. We wanted to explore the area and have a couple of days of R&R. We were early and greeted with smiles and immediately loved the staff here. We were traveling with pets and a room was not...More

Thank Third Rock E
Response from David L, General Manager at Residence Inn ProvoResponded 2 weeks ago

Thank you so much for your kind words and accolades. It was an absolute pleasure getting to know you both and the cats, while you were here. Please come back and see us anytime. we will continue to follow your travel blog and look forward...More

Reviewed 3 weeks ago via mobile

We've stayed here for years, but not anymore. It has just gotten too old and gone too long without a remodel. The truth is, I would rather stay at another chain altogether, except we must have a two-bedroom, two-bath suite. Residence Inn is the only...More

Thank DreamSeeker94
Response from Walker B, Operations Manager at Residence Inn ProvoResponded 3 weeks ago

Thank you for taking the time to review our property. I have to admit, I am quite surprised by your comments. Our hotel has had a major interior and exterior renovation within the last 2 years. We are sorry to hear that you feel this...More

Reviewed 4 weeks ago via mobile

I love this property, great location, functional and comfortable rooms with great service. The rooms are large with seperate bedroom and lounge areas with kitchenette facilities, fridge, microwave, small stove etc. The beds are very comfortable and the facilities well maintained, modern and pleasant. This...More

Thank Stephen W
Response from Walker B, Operations Manager at Residence Inn ProvoResponded 4 weeks ago

Thank you for your great review! We will be sure to share your kind comments with the hotel staff! We're pleased to hear that we were able to make a positive impact on you during your time with us.

Reviewed 9 June 2018

Our room smelled so bad-like stinky feet. WOW! We opened the window but it didn't do any good. The carpets & upholstery need steam cleaned at the very least. Called front desk and asked for air freshener--- no response. Has seperate bathroom area attached to...More

Thank DisneyFan30
Response from Walker B, Assistant General Manager at Residence Inn ProvoResponded 12 June 2018

Thank you for taking the time to review our hotel. We apologize that our property did not meet the standard that it should be at. I can understand how unpleasant a stay would feel in a stinky room and apologize that you had to experience...More

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$116 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Provo
#2 Business Hotel in Provo
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Provo
#2 Business Hotel in Provo
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (65)
Room & Suite (39)
Dining (6)
Pool & Beach (1)
Questions & Answers
Ask a question
887fish
31 October 2016|
Answer
Response from Hank V | Property representative |
Thank you for the question. We currently do not have a spa/Jacuzzi. We recently removed it in order to be able to greatly expand the size of our exercise room. This is what the majority of our guests were requesting.
0
Votes
Courtney K
13 July 2015|
AnswerShow all 3 answers
Response from Hank V | Property representative |
Hello, Thanks for the inquiry. You are correct, our pet fee is $100. As another user noted it is used to cover the cost to deep clean the room upon your departure so that the next, potential allergic guest doesn't... More
0
Votes
Debra M
13 March 2015|
AnswerShow all 8 answers
Response from michaelTgregson | Property representative |
I am the Director of Sales for the Marriott Residence Inn Provo and I wanted to share with you our Breakfast buffet options. Residence Inn Breakfast Offering Fresh Fruit: Cantaloupe, Honeydew, Pineapple. Rotational Hot... More
0
Votes
Room Tips
"I needed a divided room as I am on chemo and can't sleep all night. Their room was wonderful for that."
Read review
"The 2 bedroom/2 bath rooms are great for privacy while having a comfortable area for everyone to gather in..."
Read review
"Third floor is quiet and has a view."
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"3rd floor near the elevator is quiet & makes for a direct route to downstairs laundry, exercise, and..."
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