We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Holiday Inn Express Hotel & Suites West Valley City - Waterpark

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Express Hotel & Suites West Valley City - Waterpark
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

105 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 101: English reviews
Pleasant View, Tennessee
Reviewed 3 days ago NEW

This was just a short getaway. It was a great short trip for the family. The rooms were nice and the beds were comfortable. A bit small for queen. The water park was so much fun. It had a kiddie section and a great water slide. The breakfast was fabulous for a complimentary breakfast. Very courteous desk help.

 Report
Helpful?
Thank TamiM8
Mick S, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Mick S. General Manager and the Holiday Inn Express staff

Omaha, Nebraska
Reviewed 4 weeks ago

This is a great hotel for a one-night stay, as it is close to restaurants, right off a main road and has all kinds of terrific amenities. While the "water park" was closed during my stay, everything else was great. it is a very clean property with a very friendly staff.

 Report
Helpful?
Thank Sean W
Mick S, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Thank you so much for taking the time to submit a review about our hotel. We appreciate all feedback as it allows us to better our service, and product to ensure that you enjoy your next stay even more. We are so happy to hear that you enjoyed your stay with us, and we hope to see you again in...

Greensboro, North Carolina
Reviewed 24 October 2016 via mobile

Stayed one night while passing through. Staff were very friendly, was even asked if we were going to use the Waterpark. I didn't know they had but I decline as I only needed a room. Room was stale upon entering the room, clearly a smoker had previous been in the room but didn't rally notice until hours later. The next...

 Report
Helpful?
Thank TravelingMedTech
Mick S, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Thank you so much for taking the time to submit a review about our hotel. We appreciate all feedback, and we appreciate your information that you gave about your recent stay. We apologize for the issues you had with the smell in the room, and can guarantee you that appropriate action has taken place to ensure that this was an...

North Carolina
Reviewed 12 October 2016

First, I don't think I'd call this a waterpark. For anyone over the age of 6 or so, there is one slide. To me, that's not much of a waterpark. We did use it, but after going on it twice, that was about it. Didn't see the need for special wristbands to use it or the pool area. Maybe during...

 Report
Helpful?
Thank OurNCFamily
Mick S, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Thank you so much for taking the time to submit a review about our hotel. We appreciate all feedback as it allows us to improve our service and our product for our guests. I apologize that you did not enjoy our water park and that it did not meet your expectations. I am sincerely sorry for the confusion that happened...

Reviewed 27 September 2016 via mobile

Staff was friendly and helpful. Arrived very late at night. Staff was still courteous and helpful. Knowledgeable of the area for food and things to do. Lobby and halls were clean. Room was fairly priced and clean. Wall mounted climate control for rooms was nice. Beds and pillows were in great shape. Bathroom was extremely clean and the water ran...

 Report
Helpful?
Thank Brandon O
Mick S, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Mick Snyder General Manager and the Holiday Inn Express staff

Pocatello, Idaho
Reviewed 12 September 2016

We only stayed for one night, but during that time they did not have the waterslide on at all. I understand that the workers need breaks...but those 15 minute breaks quickly turn to 30 minutes. They also did not even have the water features on the little kid side turned on. The morning breakfast was the same way, we showed...

 Report
Helpful?
1Thank Prettykate11
Mick S, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Thank you so much for taking the time to submit a review about our hotel. We appreciate all feedback as it allows us to improve our service and amenities. I sincerely apologize that our service fell short during your recent stay with us. I can assure you that appropriate action and training in both the water park, and breakfast has...

Reviewed 31 August 2016 via mobile

48" minimum height requirement for the water slide which my (9yr) daughter never got sick of :) and my (4yr) son was perfectly content with the plash pad style slides. The Mickey ear hot tub was just right! Pretty busy on a Saturday night but plenty of chairs poolside for non-swimming parents to chill. Had pizza delivered to the 2...

 Report
Helpful?
Thank Amber E
Mick S, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Thank you so much for taking the time to submit a review about our hotel. We are so happy to hear that you enjoyed your time with us, and that our amenities, and services met your expectations and your family was able to enjoy a relaxing mini-vacation. We truly hope to see you again in the very near future. Safe...

Chicago, Illinois
Reviewed 29 August 2016

This chain is my favorite when all goes right. I passed through a pretty shady neighborhood just blocks from the property. But, I was pleased to find that it sat on the edge of a nice area. It was quiet, very new looking, and everything went well. They even had a water park in the hotel that I did not...

 Report
Helpful?
Thank kv1361
Mick S, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Safe travels Mick S. General Manager and the Holiday Inn Express staff

Orange County, California
Reviewed 16 July 2016

Helpful front desk and clean room. Beds were comfortable. Hot breakfast was good with good selection. Water park was great. Lifeguards were a little aloof. Overall a great hotel for kids and families. Would stay again for water park and breakfast.

 Report
Helpful?
Thank Rx_ok
Mick S, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Thank you so much for taking the time to submit a review about our hotel. We are consistently striving to ensure that each guest that stays with us feels comfortable and at home. We are happy to hear that you enjoyed your stay, and we will be looking into the lifeguards to ensure that they are giving the appropriate attention...

Reviewed 29 June 2016 via mobile

Zero front desk presence. Noisy neighbors. Thin walls. Chemical toilet water park. Rotten food. Surly staff, when you could by some miracle track anyone down. Saggy mattress. Filthy room, absolute lack of hygienic cleaning. I have never felt more ripped off in my life. I EXPECTED to get bedbugs and TB upon staying here. Rip off gross hotel.

 Report
Helpful?
1Thank workingstifff
Mick S, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review

Thank you so much for taking the time to submit a review about our hotel. We appreciate all feedback, positive or negative and we consistently strive to improve our service and the quality of our product. I apologize that we have fallen short of your expectations, and the service was so lacking during your recent stay with us. I have...

31 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (8)
Viewed
Business Centre/Function Rooms (5)
Viewed
Pool/Beach Area (4)
Viewed
Dining (2)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these West Valley City hotels
0.4 mi away
Crystal Inn Hotel & Suites West Valley City
Crystal Inn Hotel & Suites West ...
#4 of 13 in West Valley City
122 reviews
1.9 mi away
Home2 Suites by Hilton Salt Lake City / West Valley City
Home2 Suites by Hilton Salt Lake...
#2 of 13 in West Valley City
444 reviews
0.8 mi away
Embassy Suites by Hilton Salt Lake/West Valley City
Embassy Suites by Hilton Salt La...
#1 of 13 in West Valley City
677 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
La Quinta Inn Salt Lake City West
La Quinta Inn Salt Lake City Wes...
#6 of 13 in West Valley City
218 reviews
0.5 mi away
Country Inn & Suites By Carlson, West Valley City
Country Inn & Suites By Carlson,...
#9 of 13 in West Valley City
192 reviews
0.1 mi away
My Place Hotel-West Valley City
My Place Hotel-West Valley City
#3 of 13 in West Valley City
46 reviews
Show Prices
Show Prices
Show Prices

Near Holiday Inn Express Hotel & Suites West Valley City - Waterpark

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Brand new in Summer of 2009, the Holiday Inn Express in West Valley City, Utah is the newest and most modern hotel in the area. Conveniently located off I-215 and just south of I-80, our contemporary designed property is surrounded by majestic mountains and within walking distance to a variety of restaurants and entertainment. Our hotel is minutes from downtown Salt Lake City, Salt Lake City International Airport, Temple Square, USANA Amphitheatre, Rocky Mountain Raceway, Valley Fair Mall, E-Center (home of the Utah Grizzlies), Utah Olympic Oval, Hale Centre Theatre, Hogle Zoo, Energy Solutions Arena (home of the Utah Jazz), and the new Gateway Mall. We are a short drive from many premier ski resorts such as Snowbird, Alta, Brighton, Solitude, Park City Mountain Resort, Deer Valley and The Canyons. You will experience luxurious accommodations and a plethora of amenities such as a complimentary breakfast buffet featuring a variety of hot items, business center, fitness room, meeting space, wired and wireless, high-speed Internet access. Guests will enjoy our 3 story water park featuring 3 pools including a zero entry wading pool, a 183 foot water slide, heated whirlpool, party room, arcade, concession area, and a wet and wild jungle gym. We are confident that your stay in West Valley City will be a memorable experience and you ll have mountains of fun, so Stay Smart! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites West Valley City - Waterpark

Address: 3036 Decker Lake Dr, West Valley City, UT 84119-5891
Region: United States > Utah > Wasatch Range > West Valley City
Price Range: £70 - £103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Valley City - Waterpark 2.5*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, IHG, Travelocity, Odigeo and Priceline so you can book your Holiday Inn Express Hotel & Suites West Valley City - Waterpark reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites West Valley City - Waterpark
Holiday Inn Express Hotel & Suites West Valley City - Waterpark Utah
Hotel Style:
#4 Family Hotel in West Valley City
#6 Business Hotel in West Valley City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites West Valley City - Waterpark staff and other travellers.
1 question
Ask a question
Logan, Utah
over a year ago

See all questions (1)

Questions? Get answers from Holiday Inn Express Hotel & Suites West Valley City - Waterpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had family on both sides of bottom level and their didn't seem to be a problem with either side.”
 of 5 bubbles TamiM8, 3 Dec 2016 | Read review
“Top floor!”
 of 5 bubbles Prettykate11, 12 Sep 2016 | Read review
“Pick a room on the upper floor at the end of the hall... INSIST on it.”
 of 5 bubbles kv1361, 29 Aug 2016 | Read review
“See the room first and Che k out the mattress”
 of 5 bubbles 621oliviad, 7 Jun 2016 | Read review
“Away from the pool is better for me. Also away from the highway and close to the office works better for a business traveler.”
 of 5 bubbles KenN84, 22 Apr 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay