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Smart Suites Burlington

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Smart Suites Burlington
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305 Reviews from our TripAdvisor Community

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Showing 296: English reviews
Clementon, New Jersey
Reviewed 2 weeks ago

we just got back from our four night stay here. There rooms, though a tad dated, were comfy and clean. In fact the only thing that was 'wrong' is that the heat worked too well and we were too hot!! We liked the fact that there was a warm treat waiting for us down in the lobby every night we...

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Thank moncrief20
Marshfield, Wisconsin
Reviewed 3 weeks ago via mobile

We spent 6 nights at Smart Suites in South Burlington over Christmas. The staff is friendly and accommodating. The room was spacious, clean, and well-stocked. The breakfast was complete and there were homemade chili or chips and dip in the afternoon. You could sit by the fireplace at one of the tables. We went to the Holiday Inn Express across...

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Thank Sue T
Marshfield
Reviewed 3 weeks ago

The facility was clean and well kept, breakfast was plentiful and the in room kitchenette was well equipped. the bed was a bit soft and the bathroom was good. The exercise room lacked a stationary bike but had a treadmill and 2 ellipticals. You also get use of the Holiday inn express's pool and exercise room with your key card...

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Thank Balaramjohn
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear Balaramjohn, I must first apologize for unfortunate timing, as you've caught us during a brief renovation of our fitness center. The treadmill and ellipticals you saw are recent arrivals and more equipment is on the way (including a stationary bike!). We were pleased to not have to shut down the center completely as new equipment arrives and while I'm...

Ocala, Florida
Reviewed 3 weeks ago

Friendly welcome, excellent room, large, felt like a small suite, complete with refrigerator, microwave, Keurig coffee maker. Great for long or short stay. Breakfast area would not embarrass a good country coffee/breakfast restaurant. Very clean and neat. Accepts small pets if you're traveling with your little friend, as I was. Very pleased I found this place. I don't think any...

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2Thank whipwyatt
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear whipwyatt, Thank you for choosing Smart Suites for your recent trip to Burlington and for taking the time to review us on TripAdvisor. Maximizing value and ensuring guests receive even more than they expect is imperative to us. With fewer and fewer hotels offering pet-friendly rooms, we take great pride in both accommodating furry friends and maintaining some pet-free...

Reviewed 12 December 2016

Very comfortable suites. Watch for rooms on the main drag as they get a fair amount of road noise but once we moved, we were very pleased with the accommodations. Also if you do have a problem, as we did (unrelated to the road noise), this hotel and its assistant manager go beyond the extra mile to make sure you...

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1Thank Frederick I
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear Frederick I, Providing excellent customer service is our top priority here at Smart Suites and I'm so glad to hear we delivered on that promise to you. It would be naive of us to believe every room is perfect for every guest and no issues ever come up after check-in. However, we can strive to achieve a prompt and...

Garden Grove, California
Reviewed 25 November 2016

I have just returned from my 15th vacation in Vermont. It must be a very special place to me because I travel there from California every year. In addition to the beautiful scenery, what makes my stays so special is that I discovered the Smart Suites in South Burlington. From the moment I check in until I check out several...

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1Thank Carol L
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear Carol L, I can't tell you how much we enjoyed having you as our guest and how much we appreciate your beautiful review on TripAdvisor! I've shared your words with the staff and we're all delighted to have a small part in making your trips to Vermont so special. It's a special bonus for us at Smart Suites to...

Harwich, Massachusetts
Reviewed 14 November 2016

We stayed on the 3rd floor (316), with a bit of a view across the lake with the mountains in the background. Room was clean, comfortable, nice amenities, mini-kitchen, comfortable bedding. Couldn't seem to regulate the heat though. There is also a deck outside on the 3rd level which gives you an even better view. There's lots to do in...

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Thank Deb L
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear Deb L, I'm pleased to here your most recent trip to Burlington and Smart Suites was an enjoyable one. It sounds like you were able to take advantage of the best northern Vermont has to offer! It's wonderful to hear you enjoyed the hotel and found the staff friendly, and your feedback noting our staff could stand to improve...

Reviewed 1 November 2016

Stayed in this facility for three days in October 2016. Suite was large and well equipped.Facility offered free breakfast, laundry and gym services. Afternoon snack was provided in the lobby. Hotel had convenient access to downtown and suburban services and was close to the interstate system. Would happily return to this location.

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Thank GDEnch
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear GDEnch, I'm happy to know you enjoyed your recent stay at Smart Suites and want to thank you for taking the time to review us on TripAdvisor. We're always glad to know a guest was extremely satisfied with their stay and took advantage of our many amenities. Our staff will be pleased to hear you enjoyed our afternoon snack...

Fort Ann, New York
Reviewed 30 October 2016 via mobile

Stayed here for most of a week on business. Got 2 suites for 4 people and we're very comfortable. Everything was very clean and nice. Great breakfast in the morning as well. This is where I will stay next time for sure.

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Thank Cliff N
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear Cliff N, Thank you so much for choosing Smart Suites for your recent business trip and for taking the time to review us on TripAdvisor. We feel nobody in town offers better accommodations (and breakfast!) for business travelers staying more than just a day or two and are delighted to see you agree. Be sure to ask about a...

Reviewed 29 October 2016

After 2 "not so good" stays in other towns, we were apprehensive about the Smart Suites. Our fears were relieved though when we arrived and the staff was willing to accommodate our requests for a quiet room. Not only was it quiet but clean and spacious. And very reasonable. The staff was great and the accommodations were wonderful. You can't...

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Helpful?
Thank D F
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear D F, I'm so glad Smart Suites was able to provide the sort of excellence you'd been looking for on your recent trip! Our goal is to make every stay stellar, but we do find extra satisfaction in hitting all our marks for those who have hit a few bumps in the road in their travels. Our staff takes...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Choice for Burlington Hotels!Whether it's for just one night or an extended stay, Smart Suites is the perfect match for all your lodging needs. We offer several different comfortable room options ranging from studio efficiencies to more spacious one-bedroom suites. Daily, Weekly, and Extended Stay Rates Available! We would love to host your next meeting or group event. Give us a call and ask for our Sales Office for more details. We are conveniently located on Shelburne Road, just a short drive to the Church Street Marketplace and only 5 miles from the airport. If your travels bring you to the University of Vermont or Fletcher Allen Health Care, Smart Suites is just 4 short miles away.Featured Amenities:- Complimentary Deluxe Continental Breakfast- Free High Speed Wireless internet- 24 hour Desk Service- 24 hour Business Center- 24 hour Fitness Center- Same Day Dry Cleaning- 24 hour Airport Shuttle- 24 hour Coffee and Tea Bar- Restaurant on Premise (Lake View House)- Access to Indoor Heated Pool, Sauna, and Hot Tub- Morning Newspapers (local and National)- Free HBO and Local Calls ... more   less 

Additional Information about Smart Suites Burlington

Address: 1700 Shelburne Rd, South Burlington, VT 05403-7718
Region: United States > Vermont > South Burlington
Price Range: £65 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smart Suites Burlington 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Smart Hotel South Burlington
Hotel Style:
#2 Romantic Hotel in South Burlington
#4 Family Hotel in South Burlington
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Questions & Answers

Here's what travellers have asked, with answers from Smart Suites Burlington staff and other travellers.
1 question
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Questions? Get answers from Smart Suites Burlington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on third floor and there was significant mechanical noise coming from the roof.”
 of 5 bubbles Balaramjohn, 27 Dec 2016 | Read review
“Avoid rooms on main drag due to road noise.”
 of 5 bubbles 363fredericki, 12 Dec 2016 | Read review
“I like to stay on the side of the hotel that faces the woods. It offers a pretty, restful view.”
 of 5 bubbles caroll621, 25 Nov 2016 | Read review
“Rooms facing the lake/mountains look over the street, therefore some traffic noise. Beautiful sunsets while we were there.”
 of 5 bubbles DebL836, 14 Nov 2016 | Read review
“King suite was spacious and well equipped.”
 of 5 bubbles GDEnch, 1 Nov 2016 | Read review
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