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Comfort Inn Monticello

545 reviews
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Traveller (37)
Room & Suite (26)
Pool & Beach (3)
Overview
  • Excellent42%
  • Very good32%
  • Average16%
  • Poor7%
  • Terrible3%
Travellers talk about
“room was clean”(45 reviews)
“yogurt”(34 reviews)
“outdoor pool”(19 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Comfort Inn Monticello
Special Offer: Choice Privileges Points
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (545)Write a Review
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All reviewsroom was cleanyogurtoutdoor poolcontinental breakfastthe breakfast areastay there againmartha jeffersonfront desk staffchecking inconvenient locationair conditionershort drivecharlottesville areacookiesmonticellointerstatemotel
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1 - 5 of 539 reviews
Reviewed 6 days ago

This was a typical, older Comfort Inn. The room was as expected for an economy motel. The breakfast was OK. My main problem with the motel was that the air in the corridor was stale. The manager needs to get some fresh air circulating.More

Thank DonIndiana
Response from Patrick H, General Manager at Comfort Inn MonticelloResponded 4 days ago

Dear Guest, Thank you for taking the time out of your busy day to leave your review of our property! We will certainly address the issue that you've described in the corridor. We want to make sure that each and every one of our guests...More

Hotel's Favourite
Reviewed 14 December 2017

Everything was great from the minute we arrived at the hotel. Staff was very informative about the area, especially the lady working breakfast in the morning. Breakfast was hot and filling. Room was clean and warm. We enjoyed our stay and will be back.More

Thank NYTraveler51
Response from Michael H, General Manager at Comfort Inn MonticelloResponded 5 weeks ago

Dear Guest, The team is so glad that you enjoyed your stay at the Comfort Inn - Monticello! We thank you sincerely for your compliments about our breakfast, our guest services and our cleanliness. We look forward to serving you again in the future and...More

Reviewed 22 November 2017 via mobile

Usually stay at Comfort so was very surprised at the problems this hotel has. Elevator down and wont get repaired till 2018. If you dont want to carry your luggage upstairs would not stay here. Ice maker on 2nd floor broke. Rooms were clean and...More

Thank SaraD81956
Response from Michael H, General Manager at Comfort Inn MonticelloResponded 7 December 2017

Dear Guest, We sincerely apologize for the issues that you encountered during your stay. We are under new management and those issues have been dealt with swiftly. As for the elevator, it's actually being added to the property where one did not exist before. Our...More

Reviewed 8 November 2017

I made a reservation in advance for a Sunday night. I made a direct call to the Monticello location rather than going through the national reservation line.The person who handled the reservation was professional, and I received emailed verification of the agreement. Then I realized...More

1  Thank irisUsa
Response from Michael H, General Manager at Comfort Inn MonticelloResponded 7 December 2017

Dear Guest, I am so sorry to learn of your billing issue. This is a poor representation of our standard and as the new manager, I will be working with the staff in order to deliver the height of superior guest service and satisfaction. I...More

Reviewed 5 November 2017

If I stay in a motel and pay $260.92 I expect real coffee. The motel is old. When they are ball games they all jack up their prices. The bed was hard. The breakfast was ok. I just don't understand why motels cant make real...More

Thank 996sandy
Response from Michael H, General Manager at Comfort Inn MonticelloResponded 7 December 2017

Dear Guest, I'm sorry that you found the coffee and bed not to your liking. We are looking into the coffee and exploring other avenues and options to provide to our guests. It does look like when there's a major event in town that all...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Self-Serve Laundry
Breakfast included
Breakfast Available
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$82 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Charlottesville
#8 Family Hotel in Charlottesville
#8 Romantic Hotel in Charlottesville
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$82 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Charlottesville
#8 Family Hotel in Charlottesville
#8 Romantic Hotel in Charlottesville
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (37)
Room & Suite (26)
Pool & Beach (3)
Dining (2)
Hotel & Grounds (18)
Bathroom (11)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
buzzbaby
5 May 2017|
AnswerShow all 2 answers
Response from Williamsburg_23185 | Property representative |
Yes We do have rooms on the ground floor - please request ground floor near the lobby. Looking forward to your stay with us.
0
Votes
Luann L
19 January 2017|
AnswerShow all 2 answers
Response from Williamsburg_23185 | Property representative |
Thank you for your inquiries. We do have military discounts or aarp- unfortunately we are not pet friendly. - please call our hotel for further information if needed, we gladly answer any questions and make reservations if... More
1
Vote
Taylor I
25 November 2016|
AnswerShow all 8 answers
Response from Williamsburg_23185 | Property representative |
We definitely offer Military discount to all our military card holders. You can make reservations directly with the hotel 4349773300 or our website Or our 18004246423 for reservations. Thank you Naresh
0
Votes
Room Tips
"Ask for first floor - no elevator"
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"No comment"
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"We were in the wing just behind front desk."
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"First floor (no elevator)"
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