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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewspopcorn machinemulti lanehour free coffeechocolate chip wafflesmissed breakfastworked flawlesslythe hotel is pet friendlyharris teeteraberdeen barnhospital stayroom was cleanstaff was friendly and helpfulthe wi fioff the highwayreception areaconvenient locationking bed
PROS: plenty of parking – although there was what appeared to be a car that has been in a bad accident that had been towed to the parking lot (front tires blown, car body severely dented. Right behind a Cane chicken restaurant, brightly lit room,...More
Thank Big_bro_1_usa
Response from Sarah H, Guest Relations Manager at La Quinta Inn & Suites Charlottesville - UVA MedicalResponded 1 week ago
While it may be difficult to hear that a guest’s stay fell short of our high standards for accommodations and service, we value all guest feedback and appreciate your input. Please know that we have taken your comments to heart and met with our Team...More
This hotel is truly a hidden gem in Charlottesville. It is near UVA campus and downtown is an easy get to. What is truly remarkable is the team of people who care. We were greeted by Jennifer C. & it was nice to know she...More
Thank Patricia S
Response from Sarah H, Guest Relations Manager at La Quinta Inn & Suites Charlottesville - UVA MedicalResponded 26 October 2017
Thank you for being our guests once again and thank you for your glowing recommendation of our hotel to fellow travelers here in the Charlottesville area. It is always a pleasure having you as our guests whenever you come to visit your students at UVA...More
Would not recommend this hotel. It is hard to get in and out of this location due to a very busy heavily travel street. Hotel needs updating and maintenance issues. It does have very friendly staff and very comfortable beds.More
Review collected in partnership with La Quinta
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Cindy B
Response from Sarah H, Guest Relations Manager at La Quinta Inn & Suites Charlottesville - UVA MedicalResponded 2 weeks ago
Thank you for being our guest and thank you for providing us with feedback on your experience. We are glad to know that you were comfortable during your stay and enjoyed friendly service from our staff. We do apologize for any issue you encountered with...More
My husband and I are in our 70s. My husband is disabled. We had 2 dogs. We were put on the 4th floor. The elevator did not operate upon leaving. There was only 1 staff member. We had to wait more than 45 minutes to...More
Review collected in partnership with La Quinta
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank 30judyd
Response from Sarah H, Guest Relations Manager at La Quinta Inn & Suites Charlottesville - UVA MedicalResponded 2 weeks ago
While we are glad to know that you found our guest rooms to be clean and well-maintained, we take all guest concerns and feedback very seriously and appreciate the opportunity to address your concerns. I am pleased to share that the elevator was operable again...More
Small average hotel, but employees are very friendly and helpful and rooms etc were clean and well appointed. This La Quinta offers discount rates if visit is associated with visit to UVA Medical Center. We've stayed here several times while husband had appts/surgery at UVA....More
Thank Rozjane
Response from Sarah H, Guest Relations Manager at La Quinta Inn & Suites Charlottesville - UVA MedicalResponded 2 weeks ago
It is always a pleasure having you as our guests when you come to Charlottesville for your medical appointments and we appreciate your feedback on your most recent stay with us. We especially enjoyed your comments on out helpful staff and SQUEAKY CLEAN® rooms. We...More