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Extended Stay America - Chesapeake - Greenbrier Circle

74 reviews
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Traveller (6)
Room & Suite (11)
Dining (3)
Overview
  • Excellent17%
  • Very good20%
  • Average14%
  • Poor14%
  • Terrible35%
27 Jul 2017
“Dirty!”
12 Dec 2017
“Value for money.. Comfortable stay..”
Free Wifi
Free Parking
Non-Smoking Hotel
Fitness centre
Kitchenette
Pets Allowed
Wheelchair access
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (74)Write a Review
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1 - 5 of 71 reviews
Reviewed 12 December 2017

Stayed in the hotel for a month. Great location. Affordable rates. Clean and comfortable room. The staff was very friendly, courteous and helpful. The manager addressed and handled all my requests in a very professional manner. Housekeeping can be better. Limited cable TV channels. Good...More

Thank kvelu
Response from 00esa, Manager at Extended Stay America - Chesapeake - Greenbrier CircleResponded 13 December 2017

Thank you for your evaluating your experience at Extended Stay America. We are delighted to know your stay was with us was an enjoyable one and that we were able to meet your expectations at a great price. Reviews such as yours mean a lot!...More

Reviewed 25 October 2017 via mobile

The front desk was very courteous,professional,and helpful.I would recommend this as a good place to stay.The manager addressed and handled all my issues in a very professional manner.Great location for great restaurants.More

Thank Dwight V
Response from 00esa, Manager at Extended Stay America - Chesapeake - Greenbrier CircleResponded 26 October 2017

Dwight, thank you for sharing your wonderful experience at Extended Stay America. We are delighted to read our courteous associates and convenient location helped make your stay a memorable one. We greatly appreciate your recommendation and hope to be your first choice every time you...More

Reviewed 7 August 2017

Horrible place would not recommend to anyone. Only one nice staff member. One housekeep that starts cleaning around 9 or 10. Never knocked on the door because the dogs. If you don't like dogs don't work in a dog friendly hotel.More

Review collected in partnership with Extended Stay
Thank Serena S
Response from 00esa, General Manager at Extended Stay America - Chesapeake - Greenbrier CircleResponded 8 August 2017

Serena, thank you for your candid review. We're sorry you didn't experience some our staff at their best. We have followed up with our team to make sure we don't disappoint you in the future. We are reviewing the situation as a training tool to...More

Reviewed 27 July 2017

Thankfully we were only staying for one night because we were traveling through. I had Clorox spray with me and boy I was glad!! The bathroom was very dirty. It seemed like the hotel employees only changed the sheets. They need more help too! Their...More

Review collected in partnership with Extended Stay
Thank H9271WZamyc
Response from 00esa, General Manager at Extended Stay America - Chesapeake - Greenbrier CircleResponded 28 July 2017

Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit and that you were impressed with the service provided by one of our Front Desk associates. However, I am sorry for the cleanliness issues you experienced...More

Reviewed 8 July 2017 via mobile

I really do not know where to start. The room's design was terrible, was hive. A handicapped room and it was set up very non handicapped friendly if you ask me. No ice was available on the premises, not a pleasant experience. 😡More

Thank Mike W
Response from 00esa, General Manager at Extended Stay America - Chesapeake - Greenbrier CircleResponded 9 July 2017

Mike, I am very sorry we failed to deliver the exceptional visit you deserved. We are disappointed to know you were not pleased with your room and the inconvenience caused. Our front desk is staffed to assist your needs, so we would have been happy...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Meeting Rooms
Things to do
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$71 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$71 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (6)
Room & Suite (11)
Dining (3)
Questions & Answers
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Room Tips
"stay away from this place"
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"wawa at the end of the road"
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"Don't sign a full-price credit slip at check-in with making a note about any discounts due."
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"Talk to the staff If you need anything or something is not right, they are extremely helpful."
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