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Fairfield Inn & Suites Chesapeake Suffolk

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Traveller (49)
Room & Suite (17)
Dining (16)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Golf course
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
HOTEL CLASS
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Offers & Announcements:Unlock Member Rates!
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53Reviews
70Photos
2Q+A
10Room tips
Traveller rating
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  • 15
  • 8
  • 1
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Popular mentions
Horrible staff, very discriminatory(especially the night employee/supervisor Lisa). Reserved 2 rooms with 7 people total(6 were children). This hotel is definitely not kid friendly. Doors slam shut all night long, including the pool door. Breakfast was disgusting and
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Response from Christy M, General Manager at Fairfield Inn & Suites Chesapeake Suffolk
Responded 19 Feb 2019
Dear Rekki S, Thank you for your comments. On behalf of the hotel, we would like to apologize for any inconveniences you may have experienced throughout your stay. This is not the kind of experience we wish our guests to have. Please be assured that your comments have been shared with the hotel team for training purposes and corrective measures. Safe travels and have a nice day! Best Regards, Christy M General Manager
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+2
I requested a very throughly clean room due to the fact; that we are very allergic. Arrived at 2am to the room after a loudsy check in, immediately I saw hairs in different areas; disgusting & cleanliness. Maintenance: dirty unkept walls next to the bed 🛏 Rm 318 8/23/18 to be
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I have stayed at this hotel a lot over the past 3 years and love it. They always recognize my platinum elite status and are very kind and helpful. Christy is my favorite manager from any hotel that I have ever stayed at (which means a lot because I average about 150 nights per
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I had a reservation for a two-bed suite. Upon arrival (after an 8 hour drive), I was informed that the two-bed suite wasn't available, but a King Bed suite was. Sleeping in the same bed was not an option. I was offered a roll-away or I could sleep on the dreadful, who knows
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Response from Christy M, General Manager at Fairfield Inn & Suites Chesapeake Suffolk
Responded 28 Jun 2018
Dear Cali1234, Thank you so much for sharing your recent experience with us at the Fairfield Inn & Suites Chesapeake/Suffolk. Your feedback is very important to us as we feel it is one more way for us to know how we are doing and to correct the things that need attention. I am truly sorry to learn that your stay was less than perfect. I will follow through by sharing your comments with the entire staff to help improve our service levels for you and future guests. Again, thank you for your generosity in taking the time by giving us this feedback as it serves as a tool for further enhancement of our services and accommodations. Best Regards, Christy M General Manager
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We spent 7 nights at this hotel. I have mixed opinions about this property. We arrived late on a Saturday from a long car trip. I reserved a suite. There were 3 adults in my party. When we arrived in the room, there was no soap in the bathroom, and very little toilet paper.
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Response from Christy M, General Manager at Fairfield Inn & Suites Chesapeake Suffolk
Responded 28 Jun 2018
Dear Sue D, Thank you for taking the time to review your recent experience at the Fairfield Inn & Suites Chesapeake/Suffolk. We have shared your comments with the appropriate staff and are looking to further investigate these issues. We do appreciate you making us aware of these matters and have certainly taken the steps to correct the shortcomings that you mentioned. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Chesapeake/Suffolk area. Safe travels! Warmest Regards, Christy M General Manager
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Photo provided by managementFairfield Inn & Suites Chesapeake Suffolk
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Suite
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1234
How far away is Beach access?
Sorry no pics but there was not a sofa bed and it was not a suite although there was a small fridge and microwave.
0 votes
"Do not pick odd numbered rooms (since these face front of hotel) to avoid flood lights blaring through at night"
"Handicap room looks dirty. Not sure about regular rooms."
"Handicapped king rooms have bedroom first upon entering room which is not a quiet experience due to noise in hallway."
"we stayed on each floor during our visits and all were good."
"I think any room is fine and the staff is very accommodating"
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12
PRICE RANGE
US$96 - US$209 (Based on Average Rates for a Standard Room)
LOCATION
United StatesVirginiaChesapeake
NUMBER OF ROOMS
82
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